I will get the employee's name tomorrow. It's a white woman with a black short bob and thick…read moreglasses looking like Edna from the incredible but worse. She was completely rude and profiling me. I came to pick up my package (I had my Nike delivered there because I did not want my package stolen), and I had my military ID ready as I already knew my drivers license expired Dec 10th 2024 , plus I had the receipt for my package with my name and address. Yes, I check UPS guidelines in Alabama and they accept military ID as a form of identification for picking up and or shipping packages. She disrespectfully tossed my military ID on the counter aside of me instead of placing it in my hand and then insisted I provide my drivers license. As I handed my drivers license to her I explained that my drivers license has just expired and I'm planning to get my Alabama one. Mind you my drivers license picture is from when I first started driving (my picture is me at 16years old weighing 96 lbs but, my military ID is a recent picture as of 2022). She compares my two 2 IDs and says that my chin is completely different and I told her that one ID I was 16 and the other was at age 29, I've filled out my face. Also wasn't wearing makeup at that age but, either way it's obviously me. She tells me to sign for the package as she's still skeptically examining my IDs. She then goes to her Black coworker and says that my signature doesn't match. Her co worker proceeds to tell her to let me get my package. My signature again is from age 16. I only ever had to online renew once and I never resigned a signature or took a different picture. Besides the point I don't look that different, my name is exactly the same on the package, my receipt, My government DoD military issued ID, and my drivers license. She really thought I'm trying to steal packages and I think the only reason she was skeptical is because I am Black and in Vestavia, AL. I can't wait until tomorrow to get her name and also show her the website guidelines. Thank you to the other coworker of hers that told her to stop and give me my package. I felt like crying. Discrimination at its finest in Alabama. I will report her to corporate. ..... As a reply to the owner: whether YOU consider it discrimination or not, the employees should be up-to-date with policies. My US issued government military ID was sufficient enough for my package to be picked up. Weirdly enough she asked for my EXPIRED drivers license. There should have been no issue at all. Today 1-3-2025 I picked up my other packages. Different employee serviced me and the experience was greatly different which further proves my initial point in the main review. Today I flashed my military ID, this employee looked at my ID confirmed, my name and allowed me to sign for my package with ease. She didn't grab my ID from my hand, look at it skeptically, and nor did she toss it like trash when I serve our country as a military physician.

Fantastic service! Belle helped me print legal documents at the 732 Montgomery Hwy location in…read moreVestavia on a day when I was exhausted. She stepped in and took excellent care of me at a difficult time, and made sure everything was organized. Thank you Belle.

If I could leave zero stars I would. If you need PC repair or even someone to tell you what's wrong…read moreavoid this place. They kept my computer for over 2 months. Never contacted me within that time. I called 5 different times over that span and it was always an excuse or they would say someone would call me the next day about parts. Never happened. I went to pick my PC up because I was tired of waiting and the guy didn't even know what computer I was referring too and asked me what was wrong with it.. if I knew I wouldn't have brought it there. Went to the back, brought my computer out and tells me "yeah I was just working on this one" The computer was in the same exact condition as when I dropped it off. Nothing was touched. I know because I built it. Absolute trash

Despite not being able to fix my screen, I have no other complaints. I knew going in there was a…read morepossibility this could be the case. I filed an insurance claim which was good/bad. Turns out my phone will have to be replaced ($250). Yikes. Sigh .. Verizon insurance The staff here was nice and informative. Very forthcoming.

Shines professional services are exceptional. Their name is appropriate- Dr. Shine and his staff…read morewere professional, ethical and accurate. I will continue to use Shine's Professionals for a myriad of my needs. Whether it be wills, trust or notary services they are indeed top notch. I strongly recommend them.

Facility and staff are great. I showed up without a reservation and Tammy got me squared away with…read moreaquickly and easily! She was a great help and was awesome!

Bri was amazing! Truly a beautiful person brimming with good spirit. She made the property check-in…read moreand lease signing a joy and a breeze. Location was great also. Plenty of merch available for all your moving needs - I personally needed mattress covers and tv box and they had both right when I walked in! Only one small concern - clearance height for garage is not that high (8') but the ability to park right out front should reduce the distance required to carry anything large. All in all - great experience - highly recommend meeting Bri!!

I always love stopping in this location. They always have great service. I stopped in to send a…read morepackage that already had the label. The agent was very helpful with showing me how to work the kiosk. He was also courteous with answering some questions about their services. Even when it is really busy, they immediately acknowledge you when you walk in and try to help as quickly as possible. This is the only FedEx location that I will visit. Make sure you park the fedex labeled spots in the lot. If you park in the middle of the lot, you have to pay and they are always right there watching to ticket you. There are plenty of spaces right on the side. Just make sure it is one of the fedex customer parking spots.

Great service. Knowledgeable and personable staff. Quick production. Quality product! Reasonable…read moreprice.

I've done a few small orders with them but this time my first big one (at least big for me). I got…read morebusiness cards, brochures, and posters done, they all look amazing! He did them timely and was really nice! They've done a good job every time.

Perfect experience. Needed a 24 page color presentation printed and bound for multiple people…read more They did it while I waited!! I highly advise to use them.

If I could give less than 1 star I would. Horrible customer service, they are fast about repairing…read moreor in my case tearing my phone up. I had my ear speaker replaced however they didn't mention to me that doing so makes FACE ID not work. Unfortunately this is a company phone which my company apps need FACE ID to open. After I realized it no longer worked I asked Nick about it and he said sorry that should have been told to you. I told him I would have to come back to get the old speaker put back in, when I arrived another gentleman was there and knew nothing about it. He contacted Nick who told him he threw it away, but I told him my last communication with Nick was I'd be back. To bad so sad now I no longer have FACE ID, looks like my company is out the $80 plus now they have to get me a new phone.

Took my daughter's tablet twice for same problems. Both times was told they were waiting on a part…read moreordered. Finally after a little over 2 weeks was told they couldn't fix it. Told they would only give a portion of the money back. Went to get it and husband was told he'd have to come back the next day because they didn't have the $40 to give him. Husband took it to a man who works on radios and the man fixed it in one day. He said they never replaced the part and as soon as you open it up they haven't even soldered 3 places that were suppose to be soldered. That was just wrong to do a customer that way. We had no way of knowing what the did or didn't do. Will not recommend this business at all.

I am writing this on 1% phone battery charge as I walked in for a phone charger and was completely…read moreinvisible to the staff. Not one of these clowns even bothered to look up, let alone help. It's like walking into a business of terrible service and laziness. Honestly, I'd probably get better service buying a phone off a street vendor. Just go to T-Mobile and avoid this place full of stank-face workers. Signed Boss & CEO

Do not trust them! I've been a customer for many, many…read moreyears. I took a family member to AT&T & they gave me a great offer to upgrade my phones. "Trying" to be loyal, I took the offer to Verizon to see if they could beat it. They gave me a great deal only NONE of it was real. I waited there for HOURS while they changed my phones, etc. I've called Verizon MANY times & have spoken with many supervisors who promise to look into it & call me back, only they don't. My bill is hardly what they offered-$80 more. I've never been so disappointed & disgusted with their customer service. Go somewhere else!!!! They have NO loyalty