I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.

I read a many glowing reviews before selecting this moving service. In fact, when I called to book…read moretheir service, they "wrapping" furniture on a current job. Aiding in my belief of having picked an ideal moving service. April 23, 2024: Cameron and Brently (I think) were courteous and seemingly professional but seeing little things began to bother me so I sat out in my car trying to be patient. I witnessed my rugs dug along the floors as they pushed them along the storage hallways, failing to wrap/cover furniture prior to (or while) loading, and failing to bring their own hand trucks, in addition to the realization I should not have been charged that last hour (per person) since they were fixing their own errors, are just a few mentions. The biggest and my most favorite was their placement of all the short items around the sides and rear of the storage unit and the taller/wider items blocking access to available storage space. Making it impossible to bring over any of the remaining boxes/tubs from the originating unit because placement and organization of items in newer unit was awful - thrown in haphazardly without regard or consideration of future access. NO rhyme or reasoning, just shoved into newer unit. At the end of our 4 hour transfer debacle, I was billed $100 per hour, times 2 people plus a fee of $125, for a total bill of $925. Literally finding myself charged for them to correct their own work - definitely not a customer expense. I did reach out (email, phone, facebook) and formally request, at AYS's expense, that my storage unit's content be rearrranged properly to allow better access. Apr 30, 2024: Upon returning, Brently presented and maintained an unpleasant attitude. When all I sought as a paying customer was to be made whole and satisfied for the services I compensated the AYS company (and in turn, its workers) for. Although it took a week, AUS did return to address the "issue" but it is one that resulted in my paying out additional money for similar services. Additionally... I can not be certain if AYS's lack of service was gender related, race related or simply blatant disregards but whichever, my money was green (and hard earned) and even that I feel was taken advantage of as well. BUYER BEWARE... as this IS NOT a service I would recommend. PICTURES ATTACHED

With so many bad moving companies I was hoping yelp would help me find a good one. Unfortunately…read morethat was not the case here. They promised a lot. They were not the lowest price but seemed fair. But when it came time to move... it just became very unprofessional. They promised to help pack the day before but when the were supposed to come... First they were late, then the main guy showed up with his son and some trash bags. They basically put some clothes in a trash bag. They didn't help pack most of the stuff then complained that it wasn't ready on move out day AND THEY LEFT HALF THE STUFF. SEVERAL ITEMS BROKEN. NO REPLAY WHEN I NOTIFIED THEM. AVOID!!

These guys were courteous however they broke a lot of our items and then ghosted us when we pointed…read moreit out. I suspect they are not insured as it looks like they've done this to other clients. We have waited since August for a response. It's now November. Poor value as we would have been better off with a more reputable company.

Fast to respond. Friendly service. Overall great value for the time and size for what we needed.read more

I had the universal, not-at-all-stressful, pleasure of moving this past weekend! I had booked…read morethrough one of the managers, Reeves, and it couldn't have been easier! One phone call to work out all the details, pay a $99 deposit ahead of your moving day. They sent out two guys that were great, tied down everything in the truck carefully, and were able to do anything I needed! I must admit, I didn't have anything super heavy/big/challenging to move, so if you do, maybe request three guys or two especially strong ones, hahaha. I made them make stops at two places, and then carry everything up a flight of stairs. No complaints! This is a great option for quick 1-2 bedroom moves!

Thank you for your quick response and action with the 500lb crate left at my door. Your work was…read morebeyond my expectations, and I think the charge was too low for what you did for me.

Sooo kind, respectful, and professional! Quality move of a few pieces done quickly and carefully…read more Thanks guys!!

Matthew and nick were amazing. They picked my stuff up on time and even got things I had forgotten…read more Brought everything to my new house and unloaded . They were both polite and took some of the stress off of moving.. they are so polite. I advise them for your move.

I had E&M junk removal come and clean out my garage when I moved and they did a fantastic job…read more Their service was quick and not pricey at all compared to some other people I've called. They were very respectful and nice and it was over all a good experience!

I initially inquired for junk removal without a date of service. After some very professional text…read moreand phone conversation we set a date on short notice. They came with two guys and were very efficient. They even helped disassemble our bed frame and move it to our garage while hauling off our mattress and base. They were very polite, professional, and low cost. We highly recommend their services and will use them for future needs.

They came right out the same day. I was in a time crunch and the owner responded right away. It was…read morepouring rain and both guys got the job done with a smile on their face. I would definitely use them again. Thanks so much

Jimmy Palmer was great. I had been driving for 9 hours to get to Birmingham and he made sure my…read moreexperience renting a storage unit was as easy as possible. If Jimmy is there, I highly recommend him to help you with any of your storage needs. Further, the storage facility was clean, air conditioned, and was easily accessible.

I rented a 10x12 climate controlled storage unit, to my suprise I was offered a free moving truck…read morewhich saved us some money. The property manager is super friendly and accommodating, she made us feel like a valued customer, not to mention the office was so clean and smelled amazing. I have two younger children that need to use the bathroom everywhere we go, which as a mom I dread. The restrooms where clean and the area smelled amazing! Thanks Crystal for all your help :) If your looking for a storage unit, Morningstar has you covered :)