Bri was amazing! Truly a beautiful person brimming with good spirit. She made the property check-in and lease signing a joy and a breeze. Location was great also. Plenty of merch available for all your moving needs - I personally needed mattress covers and tv box and they had both right when I walked in! Only one small concern - clearance height for garage is not that high (8') but the ability to park right out front should reduce the distance required to carry anything large. All in all - great experience - highly recommend meeting Bri!! read more

Ms Jaunita is a charm to do business with! She is so pleasant and kind and she goes way above and beyond!! Everybody should be a Ms. Juanita!! Give her a raise! Hey give her two raises!! Thanks Ms. Juanita!!!! read more

It is a great deal for first month $1 and waived insurance. However, our unit wasn't ready there was no lock provided that I purchased at the inside is really old and dingy and has a car garage oil smell to it. Although it is inside it is not climate control. The walls do not go from floor to ceiling. All that was a great deal I am questioning my choice. read more

This facility is a run down dump. It's a converted parking deck and has humidity issues ( my boxes were all mildewed after spending time there). After I moved out by the date specified, I was told I owe for an entire month (the following month) even though it was clear and empty b4 the end of the month. When I disputed paying for a month in which I wasn't there I was told a manager would be calling me to clear up the matter. I didn't receive a call until 2 months later from a collections agency. Do business with these people at your peril. read more

I have been at this storage unit for almost a year now. Without a doubt I have had the best customer service ever. Mason has gone out of his way to help me on several occasions. He is Great! The units are very clean and convenient.. Thanks Mason! read more

Such great customer service and a wonderful location. Brianna was so incredibly friendly and helpful. Turned my day around.

my unit is next to the rear exit which is open to the elements and my unit wall does not even go up to the ceiling. this place is OVERPRICED for what you get. my belongings will probably be covered in mildew by the time i can get them out of there. i was surprised to discover these conditions but i'd already booked it and didn't have time to shop around. TOTAL RIP OFF, go somewhere else if you can. (my customer service assistant was lovely, however. i'm only complaining about the facilities.) read more

I would like to correct my initial review dated April 01, 2015, when I stated that the District Manager never called me back - he did in fact call me and for some reason I did not realize I was talking to the District Manager, either that or I just forgot. Either way, I owe him an apology and want him and everyone else to know I'm sorry and that I do appreciate his response. The other issues I mentioned in yesterday's review I now consider "water under the bridge" and from here I will not look back, but instead will be optimistic about the future and how things will play out from this point forward. read more

I called this location 2 weeks ago, a lady name Jennifer was the one that I was talking to, never in my life I have had anyone to be so rude, I was asking for prices for a storage, my daughter goes to uab and I was getting the storage for her , she kept trying to refer me to customer service, I asked her did I called at a bad time, and she said no, but I also asked her about a 10×10, she was over talking me, I really couldn't get a word in, she put me on hold, and resume my call 6 minutes later, she also was communicating with someone in the background, which was very disrespectful, I was trying to be a potential customer, only trying to get some information about the company due to I have heard such good things about public storage, and this how I was treated, despicable customer service, it was horrible, and I am going to let everyone know not to do business with this company if you have people like that mistreating innocent potential customers like myself, , that's wrong and something needs to be done about it, this is not acceptable at all and if you care about your customers, then do something about it, its not right, just think of how many more people have been disrespected and just have not said anything!!! read more