I hired Plastering by Eric Aulbach to work on the exterior house and touch up areas that were…read morepealing, as well as hired them to fix part of the ceiling interior. The crew came at the designated time for the job. 7:30a, having arranged my workday to accommodate them. They scraped the exterior wall, after ab 40min or so I looked outside and they were gone! I then received a text stating that it wasn't plaster after all and they weren't going to finish the job. Eric also left a hole in my ceiling unfinished, despite his promise to repair. For a so-called professional to give you an estimate and agreed-upon job to redo plaster, then come to the job, begin work, say oh it's not plaster and leave .is completely unprofessional untrustworthy.

I requested quotes from multiple companies for my small plaster job. One kept telling me he would…read morecall back to reschedule, another came to my house but never sent a bid and stopped returning my phone calls, another was way overpriced. This business made me aware of the process from the beginning and kept their promises. When they did have to reschedule there was great communication and they were apologetic. I felt comfortable with every person who worked in my home. They were pleasant and very knowledgeable. They got the job done in the amount of time they estimated and the work looks great. It's obvious this is a family business that still puts customers first.

The employee turnover is disturbing. And they could not keep their time commitments on most of the…read moreprojects. For a high-priced sales room, this company over-represents themselves.

Nice folks, came in looking to purchase products to clean slate at my place in STL. While they…read moredon't do this or sell these products, the rep took the time to ask someone in management what could be used. I was able to leave with information to solve my issue. I appreciate that.

We found Roeser to be responsive, professional, transparent, and communicative. We enjoyed working…read morewith them and the "crew" was always on time and was dedicated to finishing our job before moving along to other work. We spent a lot of time researching - this was going to be a big investment so we were cautious with our search. Our efforts and Roser's work turned out to be a welcome relief. They helped us with every aspect of the process - the initial meeting, the appliances, the home visit, the work itself, and the conclusion - which we appreciated. Their identification of concerns/issues was clearly defined for us. We value the relationship as they made complicated problems understandable, explained their suggestions, scheduled then completed the work efficiently, insisted on a walk-through upon completion - and did all of this within the costs and time frame as estimated. From the beginning of the process to the conclusion of the work, everything was well done! We have found a partner in the confusing world of home renovation - we highly recommend Roeser!

I have worked in the construction field for over 15 years and it is rare to have a Contractor that…read moreis both on time (actually early) and on budget. The whole team was friendly and considerate and we love our addition!

My experience is similar to several other I've read. I got an estimate for some work. When I…read morerealized what they were actually going to do I spoke with Josh and told him it's crazy how much his estimate was. And that I'm being overcharged for the work. He gave me a long winded answer that included the fact that he had to rent a ladder for the job. Mind you he is a contractor. Are you kidding me? To make matters worse the work that they did at my townhome doesn't even work. And now I can't get ahold of them. They won't call me back. He is a total joke. Stay away from this person. Don't ever hire him. He doesn't even deserve one star

I am very pleased with the service I received with Beaty Home Improvements, the cost was very…read morereasonable. Mike C. was very knowledgeable and did a great job with the mixture of different things I needed completed. I will definitely give them a call the next time I need work completed in a timely and competent manner. Linda

This is what to expect when you hire Jim Hubbard and Susan Deffa for your remodel. And they will…read moretell you one of two things: 1) We just have some minor touch up to do. We're not done yet (Jim) or 2) I don't know what you're talking about. It looks fine (Susan)

Jim and Susan are the absolute best! I cant tell you how incredible they both were to work with…read more They answered my questions and remodeled my kitchen and 3 bathrooms beyond any expectations I ever had. I will use them again and again and have already recommended them to several friends who have used them and love them both! Thank you for your attention to detail and wonderful workmanship In my home.

We just completed a total renovation of our master bath, designed by the amazing Wendy Kuhn of Karr…read moreBick. It was an absolute pleasure working with Wendy, from the initial design phase where she provided invaluable guidance, to the work phase of the project where she coordinated everything with our fantastic contractor Bill Krebs. The end result is stunning and surpassed our expectations in every respect. We look forward to working with Wendy again!

I'm so pleased with the outcome of our bathroom remodel. It's more fabulous than any luxury hotel…read moreI've ever stayed in. it's everything I wanted! Wendy did an AMAZING job guiding my selections and I couldn't be happier how it turned out!

We were really pleased with our basement remodel, but each month we love it more--here's why: in…read moremy regular work I handle construction loans every day. 90% of the time, I hear complaints about the contractor. We didn't really understand the quality of this remodel until I heard about others' experience. Bill was detailed in the prework, including very specific plans and drawings. He came back with illustrations that let us "see" the completed project before it started. Even though we made a couple of unusual requests, Bill did the research, came back with multiple solutions, and let us pick the one we liked the best. Most of the folks I've spoken with felt they needed to follow the contractor and continually check on the work completed. Not us! I never had to check on the progress or the quality, because both were outstanding. In my line of work, I don't have time to check in and worry over every detail. It's great that we could find a contractor who did the worrying for us. The basement was the big one, but we're already lining up the next project for Dream Mill.

Overall, we are satisfied with our master bath remodel done by KML Remodeling, but it took twice as…read morelong as it should have because of incorrect materials delivered and inadequate project management. We had to make concessions on things that were wrongly ordered and there were a few plumbing mistakes which required rework, causing the project to take twice as long as it should have. The carpentry work was exceptional, though, with attention to detail and solid workmanship, resulting in an overall successful project. But, the general supervision and communication from the project manager were dreadful and caused a very stressful experience. As other reviewers have said, messages were rarely responded to and it required me to frequently follow up just to know what was going on with the project, and who and when someone was coming. When the project manager did show up on site, which was rare, he just walked in and went straight to the subcontractor, without barely a hello to us. It's really a shame because a well done job should not be so exhausting and frustrating for the customer. As long as they use the same carpenter, I would recommend them, but I suggest making it very clear at contract signing what you expect and lay out clear rules of engagement and communication expectations. I'm updating my review rating from a 3 to a 4 because the owner, Karen, sincerely listened to our concerns and we feel that she will make the necessary adjustments so that future customers have a more pleasant experience. As previously noted, the workmanship of the main construction components are top notch and had the project manager not made the job so painful, we wouldn't hesitate to use them again.

My "three week" project to install a sink, vanity and new cabinet door turned into a three and a…read morehalf month project! I do not recommend this company. Their lack of communications is unbelievable! Messages are NEVER returned in a timely manner, sometimes never returned! They messed up my walls, which thankfully I had more product so I could fix them. They broke the trim on my door and pushed it together and left it like that, so the wood is cracked! Who does that and just leaves it? The first time they installed the doors, they put them into the door jamb, so you could not open the doors all of the way! It took four days to install a vanity, a vanity top and change two cabinet doors. I have a six car driveway, they parked on the edge of driveway and put ruts in my yard! Save yourself some heartache and frustration and stay away from this company.