We just completed a total renovation of our master bath, designed by the amazing Wendy Kuhn of Karr Bick. It was an absolute pleasure working with Wendy, from the initial design phase where she provided invaluable guidance, to the work phase of the project where she coordinated everything with our fantastic contractor Bill Krebs. The end result is stunning and surpassed our expectations in every respect. We look forward to working with Wendy again! read more

I'm so pleased with the outcome of our bathroom remodel. It's more fabulous than any luxury hotel I've ever stayed in. it's everything I wanted! Wendy did an AMAZING job guiding my selections and I couldn't be happier how it turned out! read more

I had a very expensive kitchen designed and installed by Karr Bick a few years ago, with top-of-the line appliances, custom Mouser cabinets, a huge island, two sinks, etc., all top notch products. I have been pleased with the quality of cabinets and the design. However, the installation was mediocre. The two-drawer Bausch dishwasher was not properly centered and was rubbing against the cabinet, scarring the wood. More concerning was that my heavy Roh farmhouse sink was installed without proper support, and was pulling out of the cabinet and dropping down from the countertop. I contacted the person in charge of the installation and told him what was happening. He asked me to send photos of the problems. I did, and did not hear from him again, despite calling and texting him several times. I then emailed the photos and description of the problems to Jenny Rausch, the owner of Karr Bick. When I hadn't gotten a response in two weeks, I called her. During our conversation, I was told that there is no standard for installing a farmhouse sink and correctly supporting its weight. She said that this is just the way it is in construction; that there is no way of knowing how it was installed, why this happened, or how to fix it. Jenny also told me that Karr Bick subcontracts their installations, and that the person who did my installation was far too busy to respond to me. She advised me to call the granite counter fabricator and/or a handyman, offering absolutely no support from Karr Bick. I would not recommend Karr Bick. They don't stand behind their workmanship. Regardless of how high the quality of the cabinets and fixtures, if they aren't installed properly, they won't look good or last. The result of inadequate support for a very heavy sink was not only unsightly, it was potentially dangerous. You don't always get what you pay for. read more

Rebekah Murphy was our designer at Karr Bick. She is partly to blame for our absolute LOVE of the new space we now refer to as our awesome kitchen. Rebekah was so patient with all of our questions, desires, dreams and ambitions. She did her very best to accommodate our busy schedules and met with us as often as we needed to solidify milestone decisions. She then connected us up with a contractor that fit our style and could follow up with our evolving creative needs and wishes. If ever there was a product discrepancy or question, she immediately handled fruitful communications with distributers and was quick to ensure we were happy with every step of the build. Rebekah is a proven designer in our eyes and a dear friend of our family as we've come to know and love her and her gifted work. Thanks Rebekah, thanks Karr Bick! read more

We chose Karr Bick in large part due to their assurance to work within our budget, among other reasons. We paid a retainer and scheduled a contractor to begin work eight months out. Then, proposals for materials included NO consideration for our budget. This was not a 10-15% miss, but rather a 30-40% miss! Several months passed before we realized that our budget was not able to be met. Further adding to our extreme disappointment and frustration, Karr Bick has REFUSED TO REFUND OUR RETAINER (which would have been applied towards the cost of the project). Our project is now delayed as we search for a new path. Be careful - the disregard for budget and lack of transparency in pricing is concerning. read more

Working with Jenny, the owner of Karr Bick, has been amazing! We are in the process of building a new home and decided to use Karr Bick because of their great reputation. Our budget was a little below the average, however, they have a moderately priced line of cabinets that are great quality (dove-tailed drawers, soft close, etc.) and a style that fit perfectly into our craftsman home. Jenny came up with a design that we fell in love with; from the 10ft island to the beautiful hood, we couldn't be more excited about our new kitchen! read more

We hired Karr Bick to tear out our 1990s cultured marble soaking tub, shower pan and shower walls. They built a tub deck with a drop in tub; installed porcelain tile on the shower floor, shower walls, and vanity backsplash; replaced the recessed lighting and vent fan; and installed the shower and bath plumbing fixtures. We had several bids for this project that were lower than Karr Bick, but we decided to work with them based upon their numerous postive reviews and excellent reputation. We worked with Wendy Kuhn on the selection of materials and design of the project. It was a pleasure to work with Wendy. In the end we are extremely pleased with the overall design and functionality of the space. Unfortunately, working with Wendy was where the exceptional service ended. In reading the company's reviews it appears that our job was on a smaller scale compared to many of their other projects. Throughout the project we never felt we were a priority. We had one worker who completed the entire project - demolition, construction, and finishes installation. Due to construction mistakes and poor tile installation that had to be corrected a one month project took three months. The worker split his time between jobs and in the 3 months he did not spend more than 5 days working the full day on our project. On many days he spent more time preparing and cleaning up than he did completing work. Due to our worker juggling multiple jobs and getting pressure to finish our job he rushed through the tile installation and several areas of the tile installation were just athestically unacceptable. Our reason for giving Karr Bick an average rating rather than below average is that they did correct the construction mistakes and did replace the tile that was poorly installed. However, we were disappointed in the excuses that we got when we brought issues to their attention. When we discussed the incorrectly installed shower pan with Todd Raush he indicated that the product they used was new for them and the worker must not have installed it before. When we discussed both construction and tile installation issues with Jenny Rausch we got a response (paraphrasing) "I always say that someone cries during a remodel project - either the client or me". She also indicated that our tile format was difficult to work with and this was their first experience using it. Given the price we paid for our project and Karr Bick's reputation, I would have expected that they would properly train their workers on new products and/or more closely supervise the remodel in process. In hindsight, we feel that we could have paid a differenct contractor less for this project and got similar or better results from a construction and installaiton perspective. read more