Peer plumbing are the best! They showed up on time and got the job done right. The cost was a…read morefraction of what the other plumbing service was going to charge. I would recommend to anyone needing plumbing services.

We hired Peer Plumbing for a complicated plumbing issue in our home we purchased last year. When we…read moremet with the owner, he was super professional and knowledgeable, and I still stand by that. He suggested some easier and inexpensive fixes for some venting issues in our home. The work was done quickly and without issue. They also replaced a corroded Y joint in our main plumbing stack. It was done quickly, efficiently, and inexpensively. No issues there. Where things went sideways was when we had an issue with our main drain line. We had sewage backing up in our basement and lots of sewer gas, which was concerning. Other plumbers who weren't the owner were sent to our house and snaked the line. They had to come back 4 times because they didnt scope the line first as they should have to identify the true issue. Each time they came back, they also made a huge mess, tracking the sewage through my house. If I only had to deal with this one time because they fixed it the first time, it probably wouldn't have been as annoying, but this combined that they repeatedly had to come back because they didn't take the time to properly identify the issue FIRST and then do what they needed to was upsetting. Furthermore, Amy, the person who handles the phones is extremely unprofessional and really doesnt understand the concept of being in a customer service position. She was audibly annoyed with me when we were waiting to pay our invoice until the issue was fully resolved. She is blunt, rude, and just not what I would expect from a company that is so highly rated. You may be able to have a very good experience with this company, but the inconsistency in service is an issue that the owner should look into to improve his company. I would also make sure you push for more communication about what is being tested and the scope of work completed as they were lacking in this regard as well.

Lowell's heating and cooling was very professional and I am sincerely pleased with their work. They…read morewere extremely careful when working with my home and kept me informed of all the steps necessary to install my ductless air conditioner. Employees were very pleasant and considerate of my pets which was extremely important because I have a greyhound that cannot be unfenced. My greyhound was able to roam as usual. Once the install was over employees were sure to clean up after themselves and explained everything that I needed to operate my air conditioner. I am very satisfied with the work of Powell's employees and I would recommend them any day.

We want to thank Eric and Russell from Powell's Heating and Cooling for the installation of our new…read morefurnace. They were fast, efficient, courteous and clean. We also want to thank Heather for staying on top of all the drama from our home warranty company, she was a real blessing! Powell is a reliable and honest company. We would highly recommend them to anyone.

Not qualified for a rooftop unit. Nice guy but didn't bring a ladder. Rooftop unit. Then he…read moreghosted.

From the owner: We are a dependable, responsible, professional and respectful company. We do residential and light…read morecommercial. We specialize in boilers, furnaces, A/C, ect. Also free estimates! Call us anytime and we will be there to offer our assistance. Thank you for your business, and we look forward to hearing from you soon!

Needed a small drain snaked and it was done quickly and affordable. Would highly recommend.read more

My vote is split between plumbing and the sidewalk cement work. Plumbing gets a 5, cement work 3…read more For the plumbing service I dealt with Ed P. and the work was done by Leo and Joe, who did the complete job in a day. They dug from back downspot to street, laid new piping, added stone by street and backfilled the dirt. Excellent. The cement side was a different issue. I dealt with Ed R. The cement work is subed. When the crew came to dig up the sidewalk I saw on ring camera that they did not remove one of the contracted pads (they were supposed to do 4 pads but only did 3). I contacted Ed R. while they were still at my house. Later that day the three pads were cemented in. That part of sidewalk was well done (even if not all pads were done). A month later a new crew came to dig up the fourth pad, they did mine and the neighbors. Horrible job. They stomped all over my new grass, The new pad near my other ones was too high so they leveled it down the last three inches but you can notice that it's not level, the pads by the grass are sloped down (maybe they didn't pour enough cement), not very smooth surface, and when they cleaned up they did it by my decorative curb (leaving stains on it). Communicaton with Ed R. was lacking.

Roys Plumbing Heating And Cooling is awesome. My family has been using them for decades for…read moreeverything between our air-conditioning or heating plumbing. They're always there when you need them at a fair price right in Western New York. I highly recommend.

Scheduled an appointment for today, received a text with the image of the technician, stating he is…read moreon his way. No one ever came to my house. My front door is glass, the front window wide open, and no knock. So my partner calls after he gets out of work as he is primary for them. The receptionist said the guy showed up 10 minutes after the initial text which is not what happened in reality. Te receptionist then has the audacity to tell my partner "I believe my guys, she must be lying." When confronted, Roy's then refused to show a picture of my front door to prove they showed up and the receptionist doubled down on the fact I must be a liar to my partner. So if you want to be slanderized by a random receptionist, I highly recommend calling Roy's plumbing

We have been working with Towlson as our plumbing and HVAC go to since moving to Tonawanda…read more Within the first month of moving in, we experienced a sewer line issue due to the house having been vacant for nearly a year. Towlson responded quickly, and resolved the issue efficiently and affordably saving us a ton of headaches in the process. We have had them run preventative maintenance on the HVAC system a couple of times in the last five years. They've been able to keep our aged AC compressor running efficiently, saving us thousands in repair and replacement costs in the process. When we had a concern about the dehumidifying unit, they came out, made adjustments and corrected a potential issue quickly and cost effectively. Couldn't make a higher recommendation for a company that provides prompt, high quality services and shows they want to work with customers, not just process work and bill jobs. Special kudos to Eric who has responded to a number of our service requests. Great guy - good customer service skills, and very conscientious of the home and property while working.

Called them two different times after hours, very pleased with them. Chris was very professional.read more

Plumbing to open drain Pat came and stayed awhile making sure we were able to use the facilities. I…read moretruly appreciate the dedication this job seems pretty hard but was tackled quickly as possible and efficiently even cleaned up afterwards thank you!!!

They did not finish the job we paid for and we paid almost $30,000 for a water main break repair…read moreand they left our property a complete disaster. We have heard every excuse in the book, from them needing three dry days in a row and then they will be at our property to them not having enough man power. We have been told numerous times we will get a call back the next morning and no call. They do not stand by their contract or word. Do not use this company.

I can not express my gratitude enough for this fine company and especially the kind and caring…read moretechnicians that work there. Kyle & Brad serviced my water tank today. They were patient & thorough calming my fears on a number of issues. When they completed the job they even grabbed a shovel and cleaned off snow from a front step so I wouldn't fall. (I am a senior) Where do you find techicians like this? Not to many companies like this around. Thank you again Belknap for sending me 2 of the best!

Our AC was out for 2 days. They came the next day. You remember the muggy heat wave we were in…read more Steve Jarvis was the expert. He explained every thing he did and was going to do Courteous, polite and more! Instead of a new A/C we thought we were going to have to buy, Steve ended up charging for a cleaning, furnace filter, washed the outdoor in-take, taught us more on thermostat use, and on and on. We are both on our 80's and gimpy and he made sure I didn't have to show him around to things. All in all, a pleasant surprise ! A+ recommendation@

I can't remember the name of the man that installed my new faucet, but he did the best job I have…read moreever seen. He was amazing and very professional with what he did for me.

Let me start by saying that most people don't want to call a plumber, including myself. We recently…read moreended up in a situation with a severely clogged drain in the basement. My wife and I tried whatever we could do to unclog it, and just couldn't figure out why. We ended up calling around and trying to get general estimates. Depending on the task at hand, Bruce gave us the most reasonable quote and we decided to go with him. He was very responsive online and available the same day. Some of the plumbers had given us dates that were well into the following week, and almost twice the price. When Bruce arrived, he made sure he kept the work area clean, worked on our sink, and after we found out that the job needed was worse than we had initially thought, he encouraged me to look around in case I didn't want to go with him. The new project included sawing off the existing galvanized pipe to the laundry sink, which was severely clogged with corrosion and sediments, and having it replaced with PVC pipe she is replacement. We decided to go with him for the new job and he completed it quickly, with quality products, and at a very reasonable rate. I would highly recommend using this company for any house related tasks including plumbing.