We have been working with Towlson as our plumbing and HVAC go to since moving to Tonawanda…read more Within the first month of moving in, we experienced a sewer line issue due to the house having been vacant for nearly a year. Towlson responded quickly, and resolved the issue efficiently and affordably saving us a ton of headaches in the process. We have had them run preventative maintenance on the HVAC system a couple of times in the last five years. They've been able to keep our aged AC compressor running efficiently, saving us thousands in repair and replacement costs in the process. When we had a concern about the dehumidifying unit, they came out, made adjustments and corrected a potential issue quickly and cost effectively. Couldn't make a higher recommendation for a company that provides prompt, high quality services and shows they want to work with customers, not just process work and bill jobs. Special kudos to Eric who has responded to a number of our service requests. Great guy - good customer service skills, and very conscientious of the home and property while working.

Called them two different times after hours, very pleased with them. Chris was very professional.read more

I recently had Corban Energy Solutions handle updating the duct work for my home, and I couldn't be…read morehappier with the job they did. From start to finish, they were professional, efficient, and thorough. The quality of their workmanship is evident in the improved performance of my furnace and how much nicer it looks in my basement. I highly recommend Corban Energy Solutions for all things heating and cooling. Thank you guys!!

From the owner: Licensed and insured Electrical and Mechanical Technicians. Serving the Western New York region and…read morebeyond. We offer a wide variety of services including but not limited to: Commercial, Residential, EV Chargers, Generators.

He was here servicing my AC unit which I posted photos of the terrible work, and examined the water…read morecoming from my hot water heater. He insisted that it was blown and that I'd be looking at around $1,500 for a replacement. The next day Chris from Towlson Plumbing and Heating arrived and discovered a leak from an ingoing water line, which created the small puddle. After a 10 minute line change, my water heater fired right up and continues to run like new, saving me at least $1,500. Needless to say, a professional with integrity would have advised me of the leak, rather than insisting the tank was blown.

This company is unreliable. Our furnace repair appt. was pushed off day after day because it was…read morenot an emergency. We were asked if we wanted it to be an "overtime " call and we said no, thank you. So here it is almost a week later and we have another possible date for Friday. Our calls now are not being returned and even the lady in the office was very rude. Lockport and local friends- this is not a company that you want to do business with.

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

Starting with their office person Krista, it was the ABSOLUTE BEST experience. My hot water tank…read morebroke. Called the big stores to price a new one and called about 10 local plumbers for service requests. All this happened the day before thanksgiving!! When SM Pynn called back they said Josh and Evan would call when they were on the way. They called as I was told and arrived shortly after. They quickly assessed my situation and explained what was wrong so I understood and then gave me my options. I chose to purchase a new water heater. Expecting that they would have to come back another day, they surprised me and said they could get it done within a couple hours!!! The day before thanksgiving we got a new water heater installed with no previous scheduling!! They were professional, understanding and the entire experience was excellent.

Rude and unprofessional. 20 mins after my scheduled appointment after I reached out to them, I was…read moreadvised they re-routed my Plummer. When asked on an ETA Chris the receptionist was extremely rude and said I have no clue. When I asked to speak with Management regarding policy on re-routing appointments she hung up on me. She then called me back 5 minutes later to cancel my appointment and advised me "go find someone else to do the work". Have not been able to reach out to management or owners regarding terrible customer service from Chris. Would never ever recommend to anyone!!

Adam came out to look at the duct work on my dryer vent. Although he had not planned to replace it…read moreat the time, he noticed it was a safety hazard and said it really needed to be replaced right away. He made time to take care of it as soon as possible. He was very courteous and explained everything to me, showing me all the build up over the years as this is a new home for me. I'm very thankful for his expertise and patience!

I don't usually do this but I very upset to be treated this way. Spoke to Adam on the phone and he…read morecame to my home on june 2. I live in a mobile home which is in need of some duct work underneath it. I was informed that there is an employee that would be able to go underneath and repair what needs repair. In fact that they were going to be doing another similar job (also underneath another mobile home) the following week. He would give me a call to inform which day was suitable for the company. Week of June 5th - no phone call. Week of June 12th - no phone call. I expect a business to do as they told me, since they did not hence this review. If he would have stated upfront that they were not interested in the job, I would have been fine with that and found someone else. Very unbusiness like. If I could zero stars, I would.

Plumbing to open drain Pat came and stayed awhile making sure we were able to use the facilities. I…read moretruly appreciate the dedication this job seems pretty hard but was tackled quickly as possible and efficiently even cleaned up afterwards thank you!!!

One star is generous. The Plumber Heating & Cooling…read moreinstalled a Bradford White tankless water heater in my home in February 2025, and it has never worked right since. I have paid $12,000 into this system, and for almost two years now they have had to come out every month or two to try to fix it. Nothing they do actually fixes it. The unit keeps throwing an error code that kills our hot water completely, and every "repair" is just a reset of the same countdown to the next failure. It is not for lack of trying things. NYSEG even upgraded my gas meter, and the pipe fittings were upsized on the recommendation of the NYSEG gas guy. Still nothing. The problem is exactly the same as it ever was. Now the warranty is about to expire in February, and I have been waiting THREE MONTHS for warranty replacement parts with no straight answer from anyone about when -- or if -- this will ever actually be fixed. The office staff can't or won't give me a clear answer about anything: not a timeline, not a plan, not even a callback that means something. I am tired of paying for a premium system that doesn't work, tired of taking time off for repair visits that fix nothing, and tired of being strung along while the warranty clock runs out. If you are thinking about having these people install a tankless system in your home, don't. I need this fixed now, and instead I'm writing this review because apparently that's what it takes to be heard.

We want to thank Eric and Russell from Powell's Heating and Cooling for the installation of our new…read morefurnace. They were fast, efficient, courteous and clean. We also want to thank Heather for staying on top of all the drama from our home warranty company, she was a real blessing! Powell is a reliable and honest company. We would highly recommend them to anyone.

Lowell's heating and cooling was very professional and I am sincerely pleased with their work. They…read morewere extremely careful when working with my home and kept me informed of all the steps necessary to install my ductless air conditioner. Employees were very pleasant and considerate of my pets which was extremely important because I have a greyhound that cannot be unfenced. My greyhound was able to roam as usual. Once the install was over employees were sure to clean up after themselves and explained everything that I needed to operate my air conditioner. I am very satisfied with the work of Powell's employees and I would recommend them any day.