I reached out to Texas Energy Forever to save money on my energy bill. Newell provided honest…read moreadvice with no pressure. He monitored the market for the best time to switch and we were able to save big. I would recommend Texas Energy Forever for the customer service, trustworthiness and results.

From the owner: Why Texas Energy Forever?…read more - Trusted experts in getting you the best Electricity/Nat Gas rates. - We save you money, time shopping, gimmick catch rate. - Registered Broker with P.U.C.T. and Katy Business Association (thekba. org) - Hassle & obligation free quote analysis. - Former Oil & Gas Engineer finding best prices from the best companies. - No bill or monthly fee from us ever.The supplier pays us a fee for getting you (like a real estate agent). We are independent and we choose the best priced company. - Former Commodities/Futures Trader, understands the cycles/trends and Macro Economic forces that affect prices. We advise best timing to get you even better prices (given circumstances). - We can secure commercial energy rates contract at today's prices to start up to 24 months in the future. No more worries if prices continue to rise or needing to break the contract. - If you find a better price, we will work with our suppliers to beat any rate. You won't find better rates. - We have over 90 suppliers across the US to supply small or large commercial energy. - Residential Electricity, Texas Only: contract from small to big houses, apartments, trailer houses, condos, duplex.. - Solar Friendly Suppliers. - Renewable energy Suppliers - Integrity and friendly people. - If you never used a broker, try us obligation free and let us become your energy advisor Forever! 2103435544, text or call!

Prices were great when I started service, but renewal options are not. When I called the customer…read moreservice number, I had to listen to and decline SEVEN different "special offers" for things like TVs and DirectTV before finally being asked what company I was trying to call...what!? Then it didn't even recognize "Gexa" so I gave up and went to the live agent chat. They were useless and told me to call the spammy number again. I'll be leaving, because I would rather pay more and not be hassled with sales pitches when I need customer service.

I had been a loyal Gexa Energy customer for years and was enrolled in their EV program, which…read moreprovided credits for charging my vehicle during nighttime hours. Earlier this year, I was involved in a serious accident and my EV was totaled. I unexpectedly had to purchase a replacement EV. With everything involved in recovering from the accident, dealing with insurance and legal matters, and replacing my vehicle, updating the car in the Gexa app was not an immediate priority. When I eventually tried to update it, I discovered something important: the Gexa app does not provide a simple way to remove the old vehicle and pair the replacement. Even the Gexa representative I talked to could not fix the problem and had to escalate it to their IT team. I had also stopped receiving my nighttime EV charging credits, even though the EV information was still showing in the app. Gexa asked me to provide screenshots of my charging history so they could review the missing credits. What disappointed me most happened when it was time to renew my electricity contract. After being offered another plan that did not make financial sense for me, I asked about continuing with my previous EV-related plan. I was told I was no longer eligible because of the issue with the vehicle/app. That was extremely disappointing after years as a customer. I understand that plans and eligibility requirements can change, but I do not think a customer should be penalized for a technical issue when Gexa's own app does not make replacing a vehicle easy and their own representative had to involve IT to resolve it. I wanted to stay with Gexa. Instead, this experience made me decide not to renew. I hope Gexa reviews how it handles EV replacements, app pairing issues, and long-term customers. Customer loyalty should matter, especially when circumstances outside the customer's control force a vehicle replacement.

Lekeisha deserves two shrines in her honor in recognition for customer service that sets a new all…read moretime high bar for any industry. To be frank, I was not happy when I first called and was transferred to Lekeisha in the hopes we could come to an agreement on an energy plan. From the very beginning of the conversation I could see the smile on her face as it was conveyed over the phone. This is IT! I fear that this is a quality that has been lost. Well, this conversation should be used as an example for all to hear. From the beginning, Lekeisha began establishing report and empathy with my concerns. Lekeisha actively listened rather than trying to talk over or interrupt. Again, I could clearly hear the smile on her face during the call. It was infectious and I am still smiling from our interaction. Lekeisha is a winner. I'm so glad to be working with a company that values her contributions.

On July 15, 2026 I called into customer service to inform Discount Power that I would be late with…read moremy bill. The agent immediately started yelling, berating, and threatening to shut off my account. I informed the agent I had an appointment with Dallas County Health and Human Services for utility assistance, but agent interrupted me and said there was no such agency. She also said I was on a four year energy plan, but I never signed up for that plan. I called Discount Power on August 13, 2026 to make them aware of issue, and asked them to release me from the contract without an early termination fee. They offered an apology for the occurrence, but declined releasing me from contract and the $250 early termination charge. I refuse to do business with a company that treats its customers with a lack of respect, and abusive conduct. I realize that abusive customer service does not constitute a breach of contract, but an obligatory half-hearted apology falls far short of resolving the issue. If you're really seeking lower energy rate, look at Rhythm Energy and Energy Texas. Rates far less than Discount Power.

The energy company they put me with took out 2 deposits out of my bank for $195. each. I have gone…read moreback and forth with the energy company and Energy Ogre with no results. This has been a very stressful experience. had I known I would be going back and forth with them I would have never went with them. Would never recomend.

For the $12 monthly fee do they ever actually switch a customer to a lower rate cost savings deal,…read moremid-contract including the cancellation fee? Why are so many of these "energy brokers" located at 24 Greenway Plaza, what's up with that?

Please use Referral ID:LATT3IF to get $50…read more When we first moved and found out that we had to use Reliant in our new place, we were concerned at first. We had thought that Reliant had been an expensive electricity company. However, in the past month, we've found that the rates that Reliant is at par from our previous provider. Reliant also has different plans to fit your day to day use unlike our previous provider which had dropped some of their plan options. We opted for Reliant Truly Free Nights 12 plan. They provide a detailed weekly report of your electric usage so you'll have an idea how much your electricity cost will be for the month.  We've also found customer support to be responsive and allowed for a quick and easy move as we had our electricity available as soon as we moved with no issues whatsoever. Overall, Reliant has proved to be a reliable and relatively cheap electricity company with a lot of flexibility within its' plans.

I have been a customer for over 24 years and tried to get service for a second home and couldn't…read morebecause I didn't have (2) forms of identification. Their policy requires(2) forms no exceptions . They thanked me though for the long service relationship .

Third time to lose power this month. Have never had worse electricity service. Called customer…read moreservice to file dispute for a credit. Have been days without electricity over the last year. Was on hold for an hour and then they said I would hear back in 21 days. Complete joke.

Bill over $200 for home that is empty. There is absolutely some fraudulent billing occurring with…read morethis company. There are pending lawsuits. This company needs to be under the microscope of federal regulation.

We have used realsimpleenergy.com for 3 years now and have saved well over a thousand bucks. They…read moreautomatically change your energy provider based on the best plan for you. Extremely happy with their service!

I was tired of having to find a new energy provider every few months to get the lowest price. I…read moreheard about Real Simple Energy and decided to check it out at www.realsimpleenergy.com. Three minutes and only a few questions later, I had a quote for power. The electricity agent finds the best price on the market and only charges a small fee for bill administration, but even with that, I'm saving a lot of money. They offered a way to see exactly how much I would save, which was very helpful in making my decision. The great part is I don't have to ever talk to the energy provider, I get one bill, and I don't have to worry about signing up for another contract - they automatically switch you to the lowest priced contract upon renewal. Thank you, Real Simple Energy!

I want to recognize Mr. Banks from CenterPoint Houston for the outstanding service he provided when…read morehe came to our home after we smelled gas. He was absolutely awesome, thorough, professional, and incredibly patient. He checked everything possible to make sure our home was completely safe and took the time to demonstrate how to properly turn on and use our gas stove, something I truly appreciated because I did not know how to do it correctly. He even went above and beyond by checking the neighbors' meters outside to confirm they had all been updated. We have had other representatives from the company come to our home in the past, but they were not nearly as thorough. Those visits were very quick; they came, looked around, and left within minutes. Mr. Banks, however, took the time to carefully inspect everything and did not leave until he was fully confident that we were safe. That level of care and dedication is rare and deserves recognition. Huge congratulations to him for doing his job, and doing it right, to help protect the people of Houston. His compassion and commitment to safety truly show that he cares about the community he serves. Thank you, Mr. Banks, for your professionalism and for giving us real peace of mind.

1-2 outages for some reason that take at least 10 hours to fix, we live in Texas 95 degree weather…read moreon average, has costed us food and comfort, no wonder why xfinity is higher rated