Jen randy and the team- just awesome. Attentive. Professional. Reliable. Highly recommend.read more

Honest people and great mechanics. I've been using Wheeler's for as long as I've owned a car and…read moreI've never been let down.

These guys are fantastic. Reasonable in pricing and friendly to work with…read more Aaaaaaa gggggg bbbbb

Office staff did not follow standard business practice of quoting long distance AAA tow fees (which…read morein May were $423.00) and without proper authorization began towing the car to long distance destination. Only after car was in transit did Office Staff phone to tell me AAA would not cover costs. In immediate subsequent phone call with Owner, Gene Brown, apologized for his staff mis-handling and informed me that towing would be $989.00. I pointed out that his office staff had phoned me three (3) times to advise me of towing schedule and had easy opportunity to inform me of tow charges and in fact it was Standard Business to collect this long distance fee upfront and prior to sending the car on the road. We discussed this point at length and he agreed that the fee should have been discussed and I stated that I expected to pay the fee upfront but was not given the opportunity to do so. He volunteered to me a return of the car to my home without any charge and went on to assure me he would return the car to me for no tow charge. This morning, I phoned to ask what time the car would be delivered to me back home and he informed me the car had been delivered to scheduled long distance destination. I pointed out he made the offer the night before to return car to me at no charge, so now the issue was still unresolved. His response: "It's resolved. I'm getting paid. You can take it up with AAA." Important to note here is that my AAA membership would have paid him in full without issue for his local tow from my home to his shop and the return from his shop to my home if I had declined to have the long distance tow done prior to the car leaving for the long distance destination. Deceptive business practices! Find another shop.

As a bystander working at a local business, watched this business tow truck trying to rush to get a…read moregreen light lay on their horn to someone not moving fast enough. Pulled up next to the elderly gentleman as they cussed at him and sat flipping him off. Very unprofessional. When I called the shop he gave my number to employee and the employee left a Voicemail cussing. When call was returned they tried changing what happened so I called the shop back and he was very disrespectful and not willing to listen. Please note professionalism is important.

Absolutely, hands down, the best in the business! Highly experienced and knowledgeable!!!read more