I give Matt's Auto 5 Stars because from the Second I Called and asked my questions regarding my…read moreVehicle, they explained it very Clear to me. Their Communication with Problems and how things work in General is Absolutely Professional and Amazing. They helped me understand, because I'm your typical girl. I don't feel like I got "Ripped off" they actually pinpointed the Problems and told me the things that needed to be done, and how to do it and how much it would cost to do it. They were very gracious with us being Late. And they were just super nice in General. We won't make it a habit, but I did get out of work a little later than expected. And they were Very Patient with My Husband and I. I made my next appointment with them and it was an Honor doing so. In fact, I will be coming here for all my Automotive needs. Also I would just like to Point out that that is the CHEAPEST I HAD ever had my tires put on!! And the Fastest!! One time I sat for a little over 2 hours at Mr. Tire. And 1.5 hours at Monser. I dropped my Car off at 9am and we received a call back saying the work was all done at 10:00am!! Phenomenal!! I also like that the first thing they did was take it down the road and test drive it. Every time I brought it to my other places I NEVER seen them test drive it, even after the fact. I feel like I was made a Priority there and they treated me and my Car with Respect. And it was Fitting To Us Financially! Thanks Matt Auto!!

Speedy and responsive service received. I had a slow leak which they repaired quickly to get me…read moreback on the road

Saved us when our run-flat tire shredded on the highway. We got taken care of immediately, and they…read morehad us back on the road in 35 minutes. Can't recommend these guys highly enough!

Had a collision on my car and from out of town. The owner was very informative and did a great…read morejob restoring my car to its original condition. They work with my insurance and let me know when the car was ready as soon as it was ready give them a great review

I wouldn't take my vehicle any other place for an accident than Thetfords…read more Professional staff. Timely turn around.

For the locals in this town & those passing through, this is the place for help. Headed home from a…read morecollege visit we got flat 4/12. Tow service 90 minutes out... beautiful spring day.. we could sit on side of highway. Slowly drove the vehicle to gas station.. no help.. our road side suggested a nearby place.. don't sell tires, made it to another place a mile up.. don't have our size tire.. I made a call to Jordan Boudreau He didn't have our size but was going to get and come to us at Carroll's Motors- guy there very nice- sat in his lot and waited for Jordan....he drove over an hour to get the right tire and came back to replace it.. above & beyond.. safety first- kind & friendly.. willing to help. May I add trust.. we then had to drive to his shop to pay.. thank you.. thank you for showing up and helping strangers.. for going out your way.. giving of yourself. You are a blessing.. we arrived home safely 7 hours later in total.

I don't normally write reviews online. In fact, I believe that this is my first. However, the…read moreservice I received from this business was more than satisfactory, and felt inclined to share. Over Easter weekend, in fact during the early morning hours of, I was on a trip with a friend and everything underneath my car's hood sounded like it was grinding itself into pieces. I was able to pull over on the side of the road and called this 24 hour towing service. The driver, whom I believe his name to be Brian, arrived shortly thereafter and assisted myself and my friend. He towed the car, which was a few miles outside of a town I learned to be Greene, as I was not familiar with the area at all. He gave us a ride along with my vehicle to the garage, and did his best to help us. He called us a cab from Binghampton to pick us up at 2am to bring us to the closest hotel. He even brought us to a 24 hour gas station to wait for the cab, which we were grateful for since it was freezing, and we didnt know where we were. He was very kind helpful, and professional. Then, by Monday, the mechanics were able to look at my vehicle, diagnose the damage, give me an estimate on repairs, and order the parts needed by early that afternoon. The vehicle was repaired and they kept in regular contact with me throughout. They called me Wednesday mornign and told me the vehicle was repaired and ready for when I could pick it up, which unfortunately, since I was back home two hours away at this point, I had to wait until Thursday to do when I could get a ride after work. So I made arrangements to come later Thursday, but could only make it there after business hours. They agreed to leave my key in a concealed place so that I could come at my earliest convenience even if they were closed. By the time I got there Thursday evening, my car was pulled up and ready to drive out. I was also pleased to see they had taken the time to wash it, and while that was a small and unneccessary thing, it made me happy to see the care put into the work they do here. When I turned my key, you would never had known that just days before it had sounded like a metal concert under my hood. Everthing from the helpful towtruck driver, to the speedy repair, being kept updated, friendly employees, and yes, even the clean car, was so outstanding, when I had been working 80 hours per week for the last month at the two jobs I have, and the last thing I needed in my life was a lack of transportation. Tri County Collision helped turn an awful car experience into some faith that there are businesses out there that care about their customers and working two customer service jobs myself, I know that positive feedback should be given when it's due. To end this long review I just want to say thank you so much for being amazing at what you do and I would recommend this establishment to everyone.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

This man was amazing. I was driving to Endicott, and I got stuck in Franklin, which is a bit of a…read moreghost town. There was no one around. It was super dark. My rental car got stuck in snow gully, because I was stupid enough to pull over, thinking that there was a flat surface underneath that snow. It was a country road. I've learned my lesson. Steve came over in 12 minutes, flat. It was amazing. He pulled my car out of the ditch. NO SCRATCHES whatsoever. He then made sure the car was alright by driving it back and forth. THEN, because my car was on nearly empty, he guided me to the nearest gas station and then set me on my way on I-88 East. Wonderful person, highly highly recommend. Super professional and generous.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more