Best mechanic in town, they've been there a long time and don't need to advertise they have a great…read morereputation locally.

Definitely one of the best experiences I've had getting work done on my car…read more I'm always nervous that I'm being up sold at car garages, however I didn't get that going to Morris Garage. After picking the car up, I was able to talk to Pete who was an awesome and personable guy! I would highly recommend, and I would definitely return if my car needed anything.

Do not ever go here. I called just to have a few recalls done, and they said they would call back…read morein a couple days for me to drop my car off. They called back two weeks later and said it will be two days of work. They gave me a rental car, which was nice. After FOUR days (not including the weekend), I return and they complain that the gas tank wasn't full. They also wrote a lot of things they said were wrong with my car. Some of it is true, which I'll take care of. Others, no way. They said I have lights out and my steering wheel acts strange, which I haven't seen at all. I had to cancel appointments with other mechanics because of Rapp Subaru's promises they failed to keep. I'm running on a tight schedule, so it matters if I have to cancel other appointments to fix up my car. I will never do business here again.

I had an appointment for an inspection, oil change, alignment check and tire rotation done…read moreyesterday. They did a great job, got in right on time, and washed my car free as well. Waiting room is comfy...coffee, tea and water while you wait. Great customer service.

They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

After buying two vehicles and taking three cars here for service over the course of over 15years I…read morecan say that they mean what they say when they say they have HEART. Every time I'm there I am reminded of why I continue to take my cars there. Everyone there asks me if I need anything, have I been helped, how can I be helped. They never recommend services that I don't need, and if I have questions they take the time to show me the answers respectfully. Also I really appreciate their new service acknowledgement system. I can agree by text or call if I have questions. Super easy, convenient & technologically impressive.

My new Forester Hybrid developed an issue which required a tow and having a part replaced. Zappone…read morewas very responsive, vehicle towed to dealer, a loaner car was ready and waiting. Connie at Zappone was terrific in representing the consumer. Many dealerships would just tell you sorry.....not covered under warranty, but Zappone went above and beyond to submit to Subaru and covered the repair. I've bought or leased 3 Subaru vehicles from Zappone in the last 4 years ( still have 2) and frankly, I will go to them again I'm sure. I highly recommend! Thank you so much.

Cassie in sales and Dylan in finance walked me effortlessly through the process of buying my…read morepreviously driven Prius. Great price. Good communication. Best car buying experience I've ever had. Highly recommended.

Love this auto shop!! Make an appointment, they do great work! They check what needs to be done,…read moreand they are honest, hard working!!! And very reliable!! They do my inspection every year, oil changes every time it's needed, and tire rotations every 6 months. Got new brakes when mine went! Super reliable work!!

yeah, there's always extra charges every time I've been there oh and then there's this and you have…read moreto pay extra extra for the air inlet extra for a lug like the Lugnuts I had last time and when I was the air system doesn't work on my car, which means they didn't put the right sending unit on the right wheel when I left. They didn't even put the tire on the rim for the spare. I had to ask them to do that I don't think they are too smart. The owner has a real chip on his shoulder.

Great place to get your car aligned. Got me in and out and professional the whole time.read more

Would NOT recommend the Sidney Scoville-Meno. My dad had a light come on in his diesel truck. It…read morewas brought to them in July. They couldn't give my dad an answer to what was going on but said he was fine to drive to Plattsburgh, NY. He broke down 2 hours into his trip. The truck has been in their shop since August 11th, and today is 9/15. He doesn't have any more answers since the day he dropped off his truck. They keep giving him the run around Saying they fixed it and when he goes to pick it up, the same light is still on and gives him a warning his truck will shutdown in 5 minutes. For the last week they called every day saying a part would be in "tomorrow". Funny story we just need to laugh at....They gave my dad a loaner car over 3 weeks ago and posted on FB 9/13 that the car they loaned him was stolen!!! It took them almost 3 weeks to realize the car wasn't there. Someone in the office didn't do their job. LOL Scoville Meno, If your mechanics don't know what's wrong with my dad's truck I think it's Way over due to look for assistance. That's the least you can do for him. He needs his truck back! Step up Scoville-Meno and DO BETTER!!

We bought a car from these guys, picked up last night. The entire experience from beginning to end…read morehas been a pleasure. They treated us like family, we left there feeling like we made new friends. I would shout from the rooftops about this dealership. I love my car, they listened to everything we had to say and helped us out while we were in a tough situation. It says so much about the integrity of this dealership that we didn't come in there with a ton of money looking to make a expensive deal and they treated us like we were. I will never buy another car anywhere else!!! 10 stars!!!!

Great shop. Clear and transparent about issues and options for repairs. Handled repairs,…read moremaintenance, tires and inspections for my Audi. Competent and nice people.