I took my computer in and the guys were very nice. The issue was not simple and they spent a lot of time on it. They backed up all my information and fixed the computer. I got it home and a couple of days later I thought I had another issue (it was user error). The guys looked at it again free of charge (since there was nothing wrong) and helped me over the phone to figure out what the problem was at home. The definitely wanted to make sure I was happy with their service. read more

Thank you Shawn. My wife owns her own business, and I do some of the "light" IT work for her. But when her laptop started screaming and screeching at her while she was working one day, I threw my hands up. I told her to just hold down the power button and leave it off till we could get someone to work on it whose skills were beyond mine. So, we looked up S&S and they had good reviews, answered the phone quickly, and were able to take care of the problem affordably and quickly. The service was good, the price was right, and the location was convenient. We were duly impressed. Thank you for fixing it right the first time. read more

Sean was super helpful when I had an issue with the hinge on my laptop cover. He can order any parts and fix any spect of the body of the laptop as well as any internal issue. Thanks Sean! read more

These guys went above and beyond to help me fix my computer issues. Sean went into his own stash to hook me up with a monitor and cables. Thanks guys! read more

Walked in today about 50 mins before close, because my laptop was having issues. Sean was super happy to help me out and fixed my computer right there with no wait at no cost. Super nice staff and I can tell they know what they are doing! Great place and I will be returning again. Bravo guys! read more

Excellent service! I brought my laptop in for repair and they were really busy with work orders . They squeezed in my repair, since I couldn't leave the laptop there, and fixed it in 20 min. And with a very reasonable charge. I certainly will go there if I have more serious issues as well. read more

I found S and S through yelp and I'm here to say that the high star rating is, indeed, correct! They took my computer right in one morning this week and by the end of the day, I was getting a call that it had been repaired! Their assessment was free and the cleaning up of my computer came to about $75. Every other company I contacted was at least $99 for just looking at it... They were friendly, informative,efficient, and extremely fair! If you don't have a "tech guy", I'd say try them out! I know that I'll be returning... Thanks S and S... read more

In the fall of 2017, I took my sister's computer in to have it fixed so she could have a working computer. It was a great computer, fast, with a large screen, which came in really handy. However, it was having problems, and she was working on a deadline. The guys at S&S diagnosed it as a failing motherboard, and said no problem, they could fix it, and quickly. Then the issues started. They told me that it was a special motherboard and they were having trouble getting it. Then the first one they got was damaged so they had to order another one. After waiting days, finally they said they had gotten the part in and it was fixed. I took the computer to my sister. She opened it and it did not work correctly. So I took it back to S&S. They said they'd fix it, but after multiple tries, the last time she plugged it in, the computer died. I took it back to S&S and they said, "well, the hard drive failed." Oh, and it wasn't their fault. Hard drives just do that sometimes. Really?!? I got tired of their attitude. They took absolutely no responsibility for any of the problems that showed up AFTER they had worked on the computer. I met with only resistance. and i ended up buying the BS they were selling, so we put the computer away, until this spring. When I was finally able to have the hard drive replaced, by someone else altogether since I no longer trusted S&S, I found out that the Ethernet port was broken. It's part of the motherboard. If S&S put in a new motherboard, why was the Ethernet port broken? I do not believe that they put in a new motherboard. Not only that, there were several broken keys on the keyboard, so it also had to be replaced. Both the keyboard and Ethernet port were working fine before I took the computer to S&S. We also learned that the battery was shorting out and that this was the probable cause of the hard drive failure. S&S had the computer for about two weeks and were supposedly checking it over to see what worked and what didn't. Why didn't S&S say something about the battery? Did they not notice? It would have been easy to replace the battery and far cheaper than a new hard drive! On a side note, when they gave me back the computer, it was in a different, much less nice bag, than I had dropped it off in. Bottom line, this computer, which used to be very fast and easy to use, is no longer a usable device. These guys saw me coming. I believed what they said, paid over $600 for a "repair" that ultimately made the computer unusable. Don't trust your tech to them. They claim they know what they are doing. But they are just out to make a buck. They are not out to help the customer, not really. read more

S&S rescued my daughter's laptop and at considerably less cost than I would have had at geek squad or any other service! Fast, fair, and excellent! read more

I spent 30 minutes on the phone with Shawn asking him for advice on a problem i'm having. I tried multiple times to give him money but all he had for me was advice on solutions that i could do myself. If i ever have any issues, i'm going to them first and i'll recommend them to any friends that need computer help. read more

I rarely write reviews unless I have a very positive experience that leaves an impression. I'd have to agree with the other comments, Shawn and Shawn say what they are going to do, and do what they say. Their follow through, communication and work is top notch and they are a pleasure to deal with on computing and repair needs. read more

These guys were so nice and helped me out beyond my expectations! After fixing an intense viral infection in less than 24 hours they also helped me diagnose a hardware issue and set me all up to send it back under my warranty! I personally watched them do everything for me that would have been so tedious and stressful by myself. Very fair pricing and SO worth it. Very nice guys that genuinely want to help you out. I very grateful and will be taking any other issues to them in the future! I highly recommend!! read more

Took my XPS tower to S&S since it had been totally taken over by malware. They wiped it clean and now it's the screaming machine it used to be. Could not recommend them more highly. Great service and friendly folks. read more

Ever have a computer that works but runs slowly with a lot of twirling circles? We did and made a good investment in an hour of tuneup which cleaned up and updated 2 laptops. Knowledgeable, helpful, and responsive - great folks to work with. read more

If you are in Cedar Park/Austin, and need your computer repaired, I'd go to S&S first. Very nice and honest guys. You wont be disappointed.

This review is way past due, and well deserved. I went to S&S after a scorpion stung me while I was working on my laptop, causing me to freak out, stand up and drop the expensive piece of equipment on a hard tile floor--true story. The screen miraculously didn't break, however the hard drive was spinning at the point of impact and the computer ceased computing. These guys were responsive, thorough and upfront about everything. They let me know the best and worst case scenario for my computer and ended up advising that I get a get a new laptop rather than paying them for recovery attempts. They went above and beyond to answer all my questions then advise what kind of laptop I should buy and why, and sent me on my merry way--no charge. Which means I will gladly give my money to these folks in the future should any more evil scorpions sabotage my workday, or when my new laptop gets infested with bugs of any other variety. read more

I chose these guys based on their stellar Yelp user reviews, when my desktop computer had a bluescreen issue and I had exhausted my troubleshooting capability. They were persistent and fixed it in a timely manner, and for a very reasonable expense. They definitely earned my future business and referrals. read more

I have used these guys 3 times. They are friendly and knowledgeable. They came to my house to do a complicated installation and took care of each problem as it arose. They enjoy their work and know their stuff. read more

Sean is my hero!!! He told me he would be and he came through in a big way! I do medical billing and my computer went out. I stupidly went to a big box store for help and thought all was lost. Sean diagnosed the problem quickly and efficiently. He kept me up to date on the progress and resolved the issue. When I went to pick up the machine, they are both so friendly and helpful and didn't talk down to me about my lack of knowledge or try to speak in terms that would be foreign to me. Both are great guys with great customer service. I feel so blessed to have found them. It's no wonder they only have awesome reviews! read more

Great service. Every one at S&S knows computer. I used them for 4 laptops. Restore and get things up and working. These guys did awesome work, very professional. read more

Came to them with a bad laptop. They took the time to note all that was not working right. The corrected all the problems that it was having. The cleaned it up nice and the price was excellent. Highly recommended. read more

We have dealt with Sean (1 & 2) on several occasions. They were always helpful in solving all of our in a more than timely manner. We will continue to deal with any and all computer (PC and Mac) issues. Our only issue is that we wish they were closer to us, but only minor a issue and other times they have solved problems either on the phone or remotely. Would highly reccomend S&S read more

I can't say enough about Sean and Shawn! I've used their services several times in the past year. Last year I took my old computer in to have wiped clean for my daughter to use. Knowing that my young daughter would be using the machine they recommended I put on parent controls and even handled that for me. They are quick, responsive, so so friendly and affordable! Thanks guys! Oh and did I mentioned conveniently located on 1431 in Cedar Park. read more

Stopped in today with a laptop that was completely dead. They took a look and fixed it on the spot. I was in and out in 25 minutes. Very personable, and upfront about what was going on. I had a price in my head of how much I was willing to pay for the repair, and they charged me less than I was expecting. Recommend these guys highly. read more

Amazing group of folks who always try to do the right thing for their customers at a fair price! Don't know how our business would function without their assistance. read more

Professional, friendly, knowledgeable and honest - how many businesses can you say that about these days? Well, you can definitely say that about S&S Computer Solutions! I'd had a vendor back out on what to me was a major project of recabling our office network. From the moment I contacted S&S, it was a great experience. They did a thorough walk through of our facility, made suggestions, provided a professional and competitive quote and were terrific to work with. They left our suite clean and did a beautiful job with their work. I felt very confident that we were in good hands and I have not been disappointed. Their follow up is top-notch, too. I would strongly recommend them for any IT related help you need. I will definitely call them in the future for any additional needs. read more

Oh man. My laptop had a software issue that no amount of Googling could solve. Shawn and the other techs took my issue as a personal challenge and kept it until the problem was completely resolved. They are amazing. I admire that they didn't give up on the problem until it was solved. Highly recommend! read more

I called and within 2 hours there was a very nice tech, Richy, at my home fixing my problem. I had asked them to come and fix a problem with my wireless printer. That problem was resolved in a matter of minutes and then I mentioned that my computer was running very slow. Richy took a look and fixed that too. We feel like we definitely got our money's worth. What a great service to the community. I highly recommend S and S and will call them again of I need computer repair. read more