Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

I called Getzschman yesterday for the first time after calling 15 different places who advertised…read more24 hr emergency services, but they couldn't follow through. I was having a plumbing emergency and needed help. Getzschman said they could help and sent a plumber to me right away. Dylan was a great help. He was polite, thoughtful, diligent, and focused. He had it fixed a short amount of time, and the price was reasonable too. It was just like in the old days when people took pride in their work and they treated you great too. I will call this business again when I need great service. Thank you. Joan Wegrzyn

We are new homeowners in Omaha and didn't have a relationship with any HVAC repair service…read moreproviders. As luck would have it, we experienced a failed air conditioner on one of the hottest Fridays this summer. So, our nextdoor neighbor shared a recommendation for Fred's Heating and Air. I knew it was a long shot to expect a service call prior to the weekend, but we had no other options. Well, after talking with Amber at 7:30am on a Friday morning and listening to her very understanding and professional voice tell us that she thought she could arrange for a technician to come later in the afternoon... I knew that this was the beginning of what I call a relationship. The follow-up communication from Amber was timely and she told us to expect a technician named Shawn around noon. I've been around for a long time and this was beyond anything I had expected. We were thinking that it was going to be a long HOT weekend, as we really didn't expect to get this kind of attention, being a new customer. Shawn arrived and, after introducing himself, immediately started trouble shooting the system. In no time he indicated that he'd found several issues that had caused the AC failure, but assured us that he had the parts and could get us up and running in short order. He also provided us with information on maintenance routines that would help extend the unit's life, which I greatly appreciated. I'm writing this review while enjoying a cool house thanks to Shawn's expert service and knowledge, and I couldn't be more thankful. In today's world, you just don't expect this kind of professional service on a hot weekend, especially as a new customer. Also, Shawn was committed to REPAIRING our system... not the feared REPLACEMENT conversation that is often presented as the only alternative.

Best company in Omaha hands down! They have fair prices and great technicians to keep your up air…read morerunning!

A1 United Heating and Air-Omaha NE They came out on time…read more They charged me $400 for a $100 dollar thermostat. Driver had to go back to shop to get a part they should have had on the truck that added an extra $100 to the service call time. I had a bill of over $700 for a thermostat change.. This place is. a a rip off. The technician even tried to Shield me from seeing the work he was doing. I do not recommend this company. Many other options in Omaha NE

So we were under parts warranty with the which is why we contacted them. We had our home built 2…read moreyears ago and one of the dampeners that they placed went bad. We told them this and they told us the part was covered but labor would be $160/hr. Ouch, but okay. After many hours the nice gentleman could not find them. We need to contact a friend of ours to assist him in located the dampener that they placed! It was in the wall behind what appeared to be a return vent. The man tried change different things and wasted more time until finally replacing the dampener. After costing over $460 (mind you the part was under warranty) and now the zoning doesn't work and the dampener makes a squealing noise!!! So I have a dampener that hopefully works but doesn't do its job and large bill and house venting system that was zoned and now doesn't work. Thanks for nothing. I would call them to try and have them remedy their issue but I don't have any trust in them.

Good honest guys. I had an issue with our HVAC and they came out same day to take a look. Fully…read moreexpected to be paying an arm and a leg for something but they mentioned it was just the capacitor that needed replacement and charged me for that + labor and was finished. They had it back up and running in no time as they had the part with them. Definitely will be using them from now on for my HVAC

When I was having a problem with our central air unit I was referred to Moore's. The service tech…read more was here in less than 2 hours! He was very friendly and courtesy. The bill was reasonable and fair. There were no unnecessary charges added. I definitely would recommend this business to all in Council Bluffs.

Eyman Heating and Air came to fix my A/C. It was the capacitor that blew. They told me exactly…read morewhat is was, quoted me a fair price for the replacement part and service fee. I was back in business right away. Super happy with the service. . No upselling, no faking. My A/C unit is only 5 yrs old, and there was no BS about having to spend a ton of $$$$ to replace the whole system.

Eyman Plumbing (Wayne and Jacob) did a great job in clearing a tough drain clog. It's the second…read moretime I've had Wayne for the Eyman plumber sent and he (and Jacob) were courteous, respectful of our home, and quickly took care of the problem drain and cleanup. Highly recommend Eyman!

I am so grateful for Backlund Plumbing and Matt and Shawn. They worked for 2 hours to clear the…read moredrain from a 40 year old home....Now it is like new! Such good people...We have used Backlund for almost 30 years ....wouldn't use anybody else! Linda R.

Had to call these folks out for a plugged kitchen sink and also had them run my sewer line to the…read morestreet. They were courteous and efficient though they could have cleaned up after themselves a bit better. I also didn't care to see the oil spot their truck left in my driveway. They did give me a discount on all the work so I was very satisfied overall.

These guys were great! Had availability within two days. Had a leaky toilet that needed a new flex…read morehose and shut off valve. They were in and out in 30 minutes. Very thorough checking for any further leaks, etc. Fair price too...even had my own parts we bought that they used. Bonus they wore shoe covers upon request!!

Prompt return of message left Prompt service…read more Knowledgeable technician Personable demeanor Great listening skills Price points were as expected This wasn't a quick clean out, happy with the results Will use again

Our AC went out after hours with temps in upper 90s. I called and they sent out a technician the…read morefirst thing the next morning. The repair was completed promptly at a very reasonable cost. Bill Latka

Had the pleasure of meeting Jason today, on a holiday Sunday…read more He was fast, polite and thorough. Although it was a quick fix (high limit switch), he then took the time to check the gas flow to see why it may have overheated. We talked about my filter quality and frequency of changes. I've used this company for years (they installed this furnace) and are upfront, honest people.