We have used four plumbers since moving to Omaha four years ago. We just had a new kitchen faucet…read moreand garbage disposal installed by Hugh from Advantage. I called several plumbers, and Advantage was the only business that provided us with an estimate of the work's cost. The others all wanted to come see the job, provide a quote, and then we could decide to accept their proposal or send them walking. I wasn't looking for a firm quote; I just wanted an idea. Hugh from Advantage was polite, neat, and very efficient. The total cost was reasonable and lower than we had experienced with other plumbers for comparable work.

I had a great experience with Advantage Plumbing…read more Through Yelp, I requested help for a toilet and shut valve replacement. (The toilet has been having intermittent issues and needs replacement.) They immediately connected with me and offered to come out the same day (but I still had not gotten the new toilet.) We scheduled for the day after, and they were here by the promised time. The team quickly removed their shoes at the front door without being asked (not my general experience with many repair teams) and started working. They finished almost precisely at 90 minutes despite a minor complication. (The basement/toilet drain was not draining well which they augered out.) It was explained to me that it was likely a combination of time and a 20-year-old toilet (which did not generate enough force). Other than minimal dust and grime, they did not leave any bigger messes for me to clean up. They were professional, and their price was well aligned with other companies. They did not sell me on any additional service plans but did guarantee their service for a year. (There is a 4% for credit card transactions.)

Professional, quality, and service mindset. John is your guy! I can't say enough. He did some…read moreplumbing and we'll definitely have him out for some addtional work.

At first, I was skeptical to use someone new for a water heater replacement. However, after getting…read moreseveral quotes through plumbers, the price was astronomical. I decided to look around and found John; his price was fair which intrigued me. I was out of town but took a chance and sure glad I did. Not only did I save 100's of dollars but the communication was way above par as was the service. He even picked it up for me and saved me over a 100 dollars in shipping fees only. Thanks John!!

These guys were great! Had availability within two days. Had a leaky toilet that needed a new flex…read morehose and shut off valve. They were in and out in 30 minutes. Very thorough checking for any further leaks, etc. Fair price too...even had my own parts we bought that they used. Bonus they wore shoe covers upon request!!

Prompt return of message left Prompt service…read more Knowledgeable technician Personable demeanor Great listening skills Price points were as expected This wasn't a quick clean out, happy with the results Will use again

Needed a water heater installed. The guys were courteous and Max communicated clearly with…read moreresponses to texts. The price for install and removal of the water heater was very fair, and gave information about improvements to existing plumbing that I asked about. I was very appreciative of their help.

From the owner: Elemental Heating and Cooling has been proudly serving the Omaha and metro area for 4 years…read more Smaller company means higher quality and craftsmanship with lower prices. We work for the common homeowner unlike some of the bigger named companies. Elemental heating and cooling, We provide comfort throughout the elements.

Excellent Service from Justin! I had a new water heater installed today by Paul the Plumber, and I…read morecouldn't be happier with the service. Justin was our technician, and he did a fantastic job. He took the time to explain exactly what he was doing and how the new system works. I really appreciated that he hauled the old tank away and completely cleaned up the work area before leaving. You wouldn't even know he had been there. Highly recommend Paul the Plummer if you need work done!

Awesome service! The plumber was friendly and professional plus the work got done fast!read more

My neighbor and I were out front discussing the trees we both have and decided it wouldn't be a bad…read moreidea to get somebody to run a camera through our drains to see what kind of root damage we may have. We hoped to get a slight discount if we could get them done at the same time, 2 jobs, no travel time, possibly 2 additional jobs in the future. My neighbor contacted Roto Rooter and found out that it would cost $350 just to run the camera for each of us (outrageous) but was told that that cost was only if that's the only thing we had done and if we got another procedure that cost would be taken out of that. We scheduled someone to come out and he agreed to $250 for each inspection. He ran the camera from my laundry room where the main clean out is easily accessible. Like I expected he did find roots in the line but not until the end where my line meets the cities connection. It was slowing the flow but wasn't backing it up completely. He appeared to try to push through the roots unsuccessfully. I was told that the only way to fix this problem would be to excavate and replace all the pipe involved and he gave me multiple reasons why no other procedure would work and told me they couldn't guarantee any other procedure. My neighbor's cleanout was even easier to access since his was outside near the sidewalk. Minimal roots were discovered in his line as he had his hydro-jetted a couple years ago. I paid $250 cash and opted to proceed by getting the lines hydro-jetted. I didn't receive a receipt and assumed that was because the job wasn't completed yet. Without an appointment set up yet the guy with the hydro-jet called and said he was available and I told him he could head my way. I was surprised to learn that the hydro-jet hose needed to be ran through the house, down the stairs into the basement and then into the laundry room. He took good care to protect property in the laundry room but nothing to protect the floor or carpet down the stairs from the dirty hose. (not too concerned about this as the carpet is old and the tile could be washed.) I told the tech I wanted him to do what he could do within an hour as I couldn't afford more than that. After some time spent on getting the remote control working (transferring it to another machine or something like that) He ran the hose into the line and I kept an eye on the floor drain in the service room. Once satisfied that the hose was far enough he turned on the water. I was surprised not to get any water coming up from the floor drain. The tech ran his camera into the line and discovered once he got to the point of the "root ball" it had been pushed through and upon pulling back the hydro-jet hose discovered it was into the cities line at least 20 feet. I think he pushed through the roots before ever turning on the water. He then spent the remaining time he had cleaning up the interior of the pipe. He wrote me up a receipt for $695 and I paid with a debit card. The $250 that I already paid completely slipped my mind at this point and I didn't realize I over paid until later that evening. When I realized they hadn't deducted the $250 that I already spent, I text messaged the camera tech and was then told that the $250 would only be deducted if I had excavation work done and not from the price of the hydro-jet procedure. The only reason I even agreed to getting the work done in the first place is because I was under the impression that the job would cost $650 not $945. A few years ago the hydro-jet service was only $450 and I thought THAT was too much. This job should have cost me $650 plus taxes, TOTAL. I have since learned that Roto-Rooter employees are paid commissions and their paychecks are directly affected by how much they can bilk a customer for and that tech would have absolutely had me take out a loan or get financing in order to pay for excavation work that did not need to be performed. Although I'm satisfied with the work, it was not $945 worth of work. In total they were here less than 2 hours. Even less time was spent at my next-door neighbor's house and he also paid $945. The job was straight forward with no unforeseen circumstances or problems; there wasn't any clean up afterwards and the neighbor's job was faster and easier than mine. Edit: The manager contacted me and apologized for the misunderstanding. He offered to give me the price of what I thought it was going to be before the job started. I appreciate that and accepted his offer. As long as a company does the right thing and attempts to make the customer happy I really can't complain but please keep in mind of what could possibly happen.

We had a nasty clog in our bathroom, and Mason did a great job getting it fixed for us! He was able…read moreto quickly assess the problem, and took care of it in less than two hours. He explained the process clearly and brought in another tech to check out line after the clog was cleared. I would recommend Roto-Rooter and Mason to anyone who needs plumbing assistance!

Smith Pro made a customer for life. Brian and his team replaced our power vented water heater…read more But it was the open and honest conversation before the sale. We would rather not have had to replace the unit, but Brian was honest and went through all our options. Their pricing was reasonable and the job was done timely. Our water heater heat control had been acting up for a few months and we called another Papillion plumbing company that charged us $375 for doing a reset that we later found on Google. We wish we would have called Smith Pro first. Learn from our mistakes and call Smith Pro first.

We had a crack in our garbage disposal which was shooting water out when it was in use. We called…read moreSmithPro Plumbing at 8:30am and by 9:30am Rob showed up with a smile! We had just installed new light-colored carpeting so we were happy to see that he put on shoe coverings. Not only did he install a new disposal and replace some old pipes, but he also showed us how our old garbage disposal was installed on the wrong side of the sink and the reason it needed to be on the same side next to the dishwasher... Rob was such a polite young man with a very friendly personality which made the start of a bad day of having plumbing problems, not so bad at all. He knew what he was doing, did it quickly and efficiently and the bill wasn't as bad as we anticipated. That's a huge plus in itself! We highly recommend SmithPro Plumbing and their friendly plumber Rob

Had to call these folks out for a plugged kitchen sink and also had them run my sewer line to the…read morestreet. They were courteous and efficient though they could have cleaned up after themselves a bit better. I also didn't care to see the oil spot their truck left in my driveway. They did give me a discount on all the work so I was very satisfied overall.

The true test of a contractor is how they solve problems that come up after a job is complete. I…read morehave been using Backlund Plumbing for 19 years and they never cease to amaze me when standing behind their work. There is nobody better in the business from my perspective. I am a retired Mechanical Contractor myself and am a tough customer.

Recently had a new Soft Water system installed. The Clean Water Guys' team of Tony and Trevor…read moreshowed up on time and ready to do a great job. Installation was quick, clean and professional. They even took their shoes off when coming in the house! Tony additionally took the time to answer all our questions concerning how the system operated. Price was very fair. We have them do our yearly maintenance on a water purification system as well with similar results every time. Great customer service. Nicely done.

Clean Water Guys do a great job! Trevor was are technician. Answered all are questions! We are…read moregoing to upgrade are Water system with Clean water Guys, great company