The owner is a nut and wants to fight people all the time- even paying customers. He's a child that…read morerefuses to help with a tow if it's inconvenient for him (he has nothing else going on- he just doesn't like working on the weekends or after 5pm). Overall the owner is extremely hostile, strange, miserable, and genuinely provides a terrible experience for paying customers who simply need help. Never in my life have I ever met such a negative and difficult person. If you need help on the weekend or after hours good luck. It's just not worth working with this person.

I got stuck in the area and was only 10 mins away they told me to call 911 because unable to help…read moreand they was not in my area code for towing and still then referred me to four other towing locations that were closed until Monday and it is a Saturday

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

We have been going to Autoworks for 25 years, and have never been disappointed. The quality of the…read moreservice is excellent. We have never been overcharged. We trust them completely with our vehicles. George, the owner, has been unbelievably fantastic, reliable, fair and a terrific value. We wholeheartedly recommend them. Even the body shop has done terrific work for us. There is no other place in town we'd go to for our automotive needs. -- Tom Schneider/Susan L

I had a scrape and small dent in my car from another persons car door slamming into mine. Subaru…read morewas quoting 3k and 6 days in the shop to fix because they would need to replace a bunch of unnecessary things. I called Keith and Autoworks and he quoted me $75 and a hours work. I stopped by again to drop it off to be fixed and they fixed in it 12 minutes for a price of nothing but absolute kindness. Be it that was the scrape and not the dent but it was so minor I agreed I just wanted the scrape buffed. (The scrape was hideous, the dent was only noticeable at a certain angle) Fantastic job and honest lovely team, absolutely recommend.

I wanted to send this privately, but couldn't find an email or web form and I don't do phone calls…read moreunless I'm desperate. I'm pretty sure based on 30 years living in the area plus a Google and Apple Maps search that there's no Pickney Rd in Freeville or anywhere near here, and you're actually located on PINCKNEY Rd. Not trying to embarrass you, I just think you must want to put your best foot forward professionally? I have not used these services. I neither endorse nor oppose this business.

I had a mishap with my pick up truck and camper trailer. These guys were AWESOME. Great service,…read moreand the Owner bent over backwards to make a rough situation ten times easier!! I highly recommend them.

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

I don't normally write reviews online. In fact, I believe that this is my first. However, the…read moreservice I received from this business was more than satisfactory, and felt inclined to share. Over Easter weekend, in fact during the early morning hours of, I was on a trip with a friend and everything underneath my car's hood sounded like it was grinding itself into pieces. I was able to pull over on the side of the road and called this 24 hour towing service. The driver, whom I believe his name to be Brian, arrived shortly thereafter and assisted myself and my friend. He towed the car, which was a few miles outside of a town I learned to be Greene, as I was not familiar with the area at all. He gave us a ride along with my vehicle to the garage, and did his best to help us. He called us a cab from Binghampton to pick us up at 2am to bring us to the closest hotel. He even brought us to a 24 hour gas station to wait for the cab, which we were grateful for since it was freezing, and we didnt know where we were. He was very kind helpful, and professional. Then, by Monday, the mechanics were able to look at my vehicle, diagnose the damage, give me an estimate on repairs, and order the parts needed by early that afternoon. The vehicle was repaired and they kept in regular contact with me throughout. They called me Wednesday mornign and told me the vehicle was repaired and ready for when I could pick it up, which unfortunately, since I was back home two hours away at this point, I had to wait until Thursday to do when I could get a ride after work. So I made arrangements to come later Thursday, but could only make it there after business hours. They agreed to leave my key in a concealed place so that I could come at my earliest convenience even if they were closed. By the time I got there Thursday evening, my car was pulled up and ready to drive out. I was also pleased to see they had taken the time to wash it, and while that was a small and unneccessary thing, it made me happy to see the care put into the work they do here. When I turned my key, you would never had known that just days before it had sounded like a metal concert under my hood. Everthing from the helpful towtruck driver, to the speedy repair, being kept updated, friendly employees, and yes, even the clean car, was so outstanding, when I had been working 80 hours per week for the last month at the two jobs I have, and the last thing I needed in my life was a lack of transportation. Tri County Collision helped turn an awful car experience into some faith that there are businesses out there that care about their customers and working two customer service jobs myself, I know that positive feedback should be given when it's due. To end this long review I just want to say thank you so much for being amazing at what you do and I would recommend this establishment to everyone.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Great honest people here, they listened to my situation and my location, they determined another…read moretow company would be best suited for me. They went ahead and referred me to the other company, which did a great job.

CARS - Travis Brown & Mike McCall Thank you both for a…read morepleasant experience in recovery of my 2006 Chevy Monte Carlo from the median of interstate 88W, exit 8 on a snowy slippery morning of January 17,2002