I have to say we have taken all of our cars to Pritchards for inspections and repairs. In the past…read morefew years with warranties we have had to take our cars elsewhere - like local Subaru dealer and were astonished that they tried to tell us work that was needed on the car that IT DID NOT NEED. Took it back to Pritchards after having the recall work done and had Pritchard's go over the car thoroughly - Whew - glad we did. Not only did they tell us what we did NOT need to do they also told us what we needed to do at a substanally lower cost almost $1000 less (!). I trust what they tell me and feel assured they will not tell us to do more work than we need on our cars.

We have been taking our cars there for about 2 years. They have the best service! They are honest…read moreand do not try to sell what you do not need. They also are reasonably priced!

We recently bought a car through Bill Card at Automotive Consultants in Ithaca. I have never felt…read moreso taken care of in a car buying experience! Every step of the way, we felt very confident that we were getting the best deal and the best customer service. We learned so much about the car buying process, which was very helpful especially during these uncertain times when every industry is affected by Covid. It's a priority of his to get his customers a quality, reliable car, and he makes sure of that. We knew we weren't going to get the run around, or risk buying something that wasn't as reliable as it appeared. Bill is an excellent communicator and made us feel like we were his only clients. He made the whole process very smooth and easy, while getting us exactly what we were looking for. I highly recommend Bill Card and Automotive Consultants for your next car purchase! They will take care of you like you are family - which is a really great way to buy a car :)

I had purchased a brand new 2024 Nissan Sentra at Maguire Nissan of Ithaca, located in Lansing, NY…read morein August of '24. A week ago, I had my winter tires changed to my all-season tires, and went grocery shopping afterwards. When I got home, I noticed a scuff mark all along the body of my car. Thinking this may have happened at the dealership, I immediately drove back. I spoke to the General Manager, Brian Vorhis, who reviewed my video taped visit. It showed me driving away in an unscathed car. He said that it appears that while I was shopping, someone recklessly hit the side of my car with their shopping car. Since my car insurance has a $500.00 deductible, Brian suggested that it might be wise for me to stop by Maguire Chevrolet Cadillac Body Shop next door before involving my car insurance, to get an estimate of cost repair there first. I took his advice, and dealt with Edward Rogers, the Body Shop Manager. This gentleman took a look at the damage, and immediately said that it appears that the paint was scraped off, he would like to see if he can buff it out. And, amazingly, it worked! When I thanked him profusely, Mr. Rogers said "I always do the right thing by our customers", and refused any payment. Thank you, Brian Vorhis and Edward Rogers for your honesty, and excellent customer service! Monika A.

Truck was at the body shop for repair and ended up with a new dent from maguires parking it next to…read morea scrap dumpster. They didnt fix it, they cleaned my truck half-ass and in the process broke my floor mat holder on the driver side. The door they repaired leaks air into the cabin and has a constant whistling noise when driving. I found glue in my driver side mirror from them trying to fix there piss poor job. They most definitely broke the mirror in the process of swapping it. This company does nothing for there customers and dont own there mistakes. Shop looks like the work they put out. Run-down​​

I've bought my last 2 cars from Maguire. I had an excellent experience both while purchasing the…read morevehicles and after with them checking up to make sure I was happy. I live in Syracuse and bought my 4Runner from the Ithaca dealership......yes, because I had to have a blue one! The sales person actually drove my vehicle to Syracuse--in a snow storm to my place of employment and switched out the plates in my parking lot! This level of service is unheard of. I will be buying my cars at Maguire.

Everyone who works here is condescending and rude. When I walked into the dealership and said I…read morewas looking to test-drive, the first thing the sales manager said to me was "what color do you want?" I'm a woman, in my 30s. I'm not 12 years old. This was not my first car, nor was it my first decade of driving. Anyway, I test-drove a Jetta. (This location has VWs as well as Toyotas.) I couldn't tell you what color the it was, although it did handle very nicely. A sales associate rode along during the test drive and told me repeatedly what a great job I was doing at turning left across traffic and thinking to test the brakes on the car I was test-driving. I would like to once again emphasize that I'm an adult, with a driver's license, which you'd think would have been obvious to this sales associate. It's also worth nothing that I'd told him truthfully that I was looking for a replacement for the Jetta I'd already driven for 150k miles. When I said I wasn't sure looking to make a purchase that day, the sales associate said "is there anything we can do to win your heart, honey?" and -- when I continued to refuse -- added something about car buying being an "irrational decision." The 2023 Jetta did impress me, which is why I drove 90 minutes to the VW in Vestal and bought one there. Funny enough, this is almost exactly what happened in 2013. I test-drove a Jetta at Maguire, had a sales associate who only spoke to the male friend who had given me a ride to the dealership (even after my friend repeatedly tried to leave the conversation), and drove all the way to Rochester to buy the car I wanted from a sales team I actually trusted. Anyway, the 2023 Jetta's a great car: nice handling, excellent balance of torque and efficiency, and extremely safe without sacrificing a sporty feel. Buy one in Syracuse, if you're in the market.

24 hours later - Happy owners of a new Prius V Two…read more Had a great experience shopping at Maguire Toyota. Ryan Salino, the gentleman that greeted me, was very helpful and willing to take the time to explain the dealership policies and the great level of care that they take to ensure clients are satisfied with their purchase (3 days return policy, financing selection and 3-day possible change, not working for commission, lowest advertized price possible (no haggling), etc.). I initially went to the dealership simply to have a look at a used Prius V Two that was advertized on their website, but after discussing with Ryan and seeing the great incentives that Maguire was offering on a specific new Prius V Two, I took the latter for a test drive in the surrounding countryside and loved it. My wife and I ended up visiting the dealership again the next day where Ryan walked us through the processes (insurance, financing, extra protection, etc.) and, a few hours later, we drove away in our brand new car! Excellent experience - we will recommend to our friends!

They are a monopoly and do not care about customer service...We took our Subaru Crosstrek there for…read morea recall and they had it for over a month while they were "waiting for the part." They did not have a loaner available and then they charged us over $300 for a new battery. Never going to do anything with them again - I'll go to Cortland!

Elliott is refreshingly honest, friendly, and his prices are reasonable. He cares about doing right…read moreby his customers. The cars he sells are in excellent used condition. He helps you find the right car for you, not the most expensive car on the lot, and I think certain other dealers in the area (Maguire) could learn some things from him. Our household has purchased two Subarus from him. He will continue to receive our business and good recommendations. Years later, our cars are both running smoothly and we continue to be happy with them.

I can't tell you how disappointed in the last car purchase I made here. It was August of last…read moreyear. I bought a 2012 Prius V with approximately 100K miles, decent shape, exterior in good shape. Three mechanics have told me it won't pass New York inspection because of severe rust throughout the frame. To replace the Master Cylinder and brakes would cost me at least $4000. The car is totaled and I'm out $9000. Should I have had my mechanic check it before I paid cash for it? Absolutely - but in all previous experiences I have never had a problem. I trusted Ray and now Elliot. Never, ever again.

Just picked up our used vehicle at car depot on main street in Binghamton what a beautiful…read moreexperience it was right from the begining first of all Art is the man no kidding he is so kind he bends over backwards for you now tell me what used car lot puts new spark plugs in and does a tune up I'll tell ya who Art! Seriously if you are looking for a used vehicle you have to go there you won't be sorry appreciate all you have done marilyn and jerry

I have gotten a few vehicles from Art he is a really nice guy who really helps people .u won't find…read moreanother him ..thanks for always giving my husband good vehicles

We had an outstanding experience working with Brad. We enjoyed the previous S60, but our S60…read moreInscription is even better!

Once again I visited Ithaca and immediately the tire pressure warning lights popped up on the dash…read moreof my 2019 Audi A5. Apparently I visit Ithaca only when there is a massive cold snap that causes problems for tire pressure monitoring systems. Again, I reached out to Audi Ithaca to see if they could help, and once again they were awesome. They checked all the tires, reset the Audi interface, and had me on my way in 10 minutes on a Saturday morning. Nice people.

I have prepaid maintenance included in my lease and scheduled a Saturday appointment @ the nearest…read moredealership (Maguire Audi, Ithaca NY). The dealership sent me 2 email reminders to confirm my appt for the date and time selected. The dealership is an hour away from my home and these appointments are incredibly inconvenient to begin with. I arrived on time and as scheduled, only to be told by the attendant that they are not able to help me, as they are only doing Volvo service on this day. I was turned away without any assistance. I have 6 months left on my lease and will not be getting another Audi vehicle, because of this. I have 2 appointments with nearby BMW dealerships who are much too eager to help, why should I stay with this brand? I think this dealership dropped the ball and should be talked to about the way they do business and treat their customers.

I brought a 2001 Lexus last year in September since then I've been having so must trouble with it,I…read morepaid a little over 8,600 for it then come to find out the book value is only 1,500 I'm still putting money it

Purchased a 2010 Yaris 5-door in 2020 and the car has been perfect. Highly recommend Bob for his…read moreexpertise and focus on getting you a good value car.