I called to schedule an appointment for an issue with my car. My husband called, then I called,…read morementioned the referral more than once and the issues with the car more than once. We agreed for a date and time that would work best. I confirmed the date and time before ending the call. I called off of work, drove almost an hour or to this guy who says "sorry, I don't have an appointment for you and today won't work." I can't believe the level of unprofessionalism after reiterating the fact that we spoke and mentioning the danger behind continuing to drive my car in its current state. I wonder if my appointment magically disappeared from his appointment book when I got there because he saw I was black smh. He had no remorse whatsoever to add insult to injury. I am sorely disappointed in this excuse for a reputable business.

Excellent service!! Above and beyond all of the other service centers. I have been going to…read moreO'Briens for 20+years!! Honest and reliable !!

Went in because I was worried something was wrong with my transmission (and also needed an oil…read morechange). They double checked everything to make sure all was well and the car was safe, and gave me an oil change (even applying a discount for a current promotion they have that I didn't ask know about, without me asking). Great, personal service and good prices. Will go back again. Thanks for great customer service, Danielle!

Our experience at Vince's Auto was exceptional. From our very first phone conversation with Cheri…read morewe felt confident to trust in their professional service. Initially, we contacted several Kia dealers and they could not even look at the car for three weeks . Cheri told us to bring it in and they would look at it. She called us within 24 hours letting us know what needed to be done. The estimate was true. Work was performed in a timely manner with phone updates throughout the process. We definitely recommend Vince's and will continue to use them in the future. John Newtown

They are just amazing! My car got "splashed" on a highway by some white paints. I went to a car…read moreshop who recommended to get there as soon as possible. Mike looked at my car...and told me that we may save this day by doing some power wash. They had no gas in their machine but asked me to wait to get some. It took them no less than 20 minutes to clean up the front of the car with no trace of painting anymore. The service, their help, their kindness, their human side...I cannot say enough good things about them. I would recommend anyone in the Greater Philadelphia area to get there! The commute is worse the price and the service!!

The door handle on my car broke and my regular mechanic told me the door panel would have to be…read morereplaced to fix the problem. With materials and labor I was looking at a bill of approximately $1,000. That same mechanic recommended I possibly try a body shop since this is more their specialty and perhaps they had a better and more affordable solution. I called John McShane Auto Body and they were able to fix my car door handle for a significantly lower price than it would have cost my mechanic to fix. The work was done quickly, professionally, and with great care. The customer service from John McShane Auto Body is unsurpassed and I highly recommend reaching out to them for any auto body needs you might have.

Called with an issue with my BMW, took it in. Called next day with a full update and his…read morerecommendations. Very easy to work with and very reasonable on pricing! My new place!

I called this morning at 8:03am and make an appointment this afternoon which was verified by two…read morestaff including chuck! When my husband got there for the SCHEDULED APPOINTMENT he was told they cannot put the tire on because they had no bays open. I then called and tried to figure out out we can rectify the situation and was told "I don't know" by John who then proceeded to try to tell me to have a good rest of my day like he didn't just cancel my appointment and tell me I never had one when I have the phone call documented! So you send my husband out of your business with an unsafe vehicle and refused to put me on the phone with chuck! Thanks for having us lose money by leaving work early to make a scheduled appointment that was "never made" and having to go elsewhere to pay more and an emergency fee! Thanks John!

I have been going to this place for years. Since the transition from original owner Barry, to new…read moreowner (now Derek.) I have confidence in them for an honest assessment and a good job on repairs. They go the extra mile to help you ( like letting you leave a car there while you make a big decision about whether to fix it, like helping you get a copy of your registration or insurance card if you accidentally didn't bring it with you. And oh yes, they recently assessed my daughter's car and alerted her to a manufacturer's responsibility due to transmission problem. They did not charge for the assessment and ended up problem was fixed by dealer for free.) Derek and Zach were very helpful today. Derek always takes time to answer questions and explain the problems he will fix. Gives options of if I am hesitant about course of action because of expense ( wait, use less expensive parts, compensate by checking things frequently...) I have a car with 94 thousand miles which has been maintained there and I only have occasional big expenses for things that wear out. A routine maintenance is not unreasonable compared to other places. The favorable condition of my car speaks somewhat to the dependability of the Honda Civic but also is to the credit of Barry Luff Auto. They have taken care of about 6 (lost count) different cars over the years. I will keep going there.

On 2/20/2026 I took my 2016 Honda CRV with 89675 miles in for an oil change. I scheduled my…read moreappointment easily, which was completed promptly, and allowed me to wait for the work to be completed. Derek and the team noted the engine was over consuming oil and proposed a successful fix. My car has been running smoothly ever since. Weekly oil stick checks confirm the repair performed was accurate. I will return to Luff's for all future auto service and maintenance. Thank you

This place took care of me and never hesitated to help me on the day I arrived from Florida. My…read morecheck engine light had come on, and I had just endured the long trip with the sound of a jet engine the entire time (2 separate issues)! Rob took me right away, and Jenna was so pleasant and caring. Knowing I had to continue driving to Boston, they quickly diagnosed the problem and fixed it in a day. So thankful for them to make the rest of my trip safe and much less stressful! They were very honest, accommodating, and caring. THANK YOU!

I see there are great reviews for the mechanic work there at the gas station which is wonderful…read morehowever I would not recommend filling a propane tank at their filling station. My bbq tank was empty and weighs 17 pounds and when they filled it I got home it only weighed 33 pounds --5 pounds short of 38 which is supposed to be 80% filled. Price $22. I contacted them when I got home they did not argue the fact and said bring it back in will add more but I'm busy in my day and don't have time to revisit. Contacted Bruce's propane in Levittown I used to go -and they said yes it should have been 20 pounds added to the tank giving it 37 pounds for $20. I'm going to use Bruce's from now on-

I presently have my car in Neshaminy collision. I again would like to thank Josh Nick and Tyler…read more You guys are awesome. They are doing their best to get my car repaired. Everytime I call there I'm greeted with professionalism and friendliness. They also have the convenience of having a rental for me until my car is repaired. I can't thank them enough for making sure my experience during this time a very pleasant one. Again you guys rock

Five star review for Neshaminy. Nick and his crew always go above and beyond the call for you and…read moreyour ! Flawlessly high standards of painting and repair excellence! Highly recommended to all! Value exemplary of a shop charging twice as much. As always ... exceptional customer relations. Even knew what to do when the lights came on on the dash. wow!

Before purchasing a used car, I called Mario for a pre-purchase inspection. He was able to squeeze…read morein my appt the same day and did a great job explaining what he was seeing as he went along. He made me feel extremely comfortable with my purchase and his report helped me negotiate a better deal. I was a new customer but he's now stuck with me! Thanks Mario!

I have been taking my cars to this shop for many years and i would never go to any one else. Mario…read moreis knowledgeable and courteous and very honest. His prices are reasonable and you can always expect a professional, first class job. That goes for his mechanics too. Mike has been with him for many years and is a cracker jack mechanic and a genuinely nice guy. Could not recommend them more. Joe m.