I take the time to rate a service that is really GOOD or really BAD…read more This business is really GOOD, actually... EXCELLENT. They did what they said, when they said & the quality was as promised. I HIGHLY recommend this business for all fencing needs - honestly, you won't be sorry. DW/JW

We hired Tony to do our backyard. We are very happy with the finished product! We had vinyl…read moreinstalled and it's held up amongst the craziest weather we've had. We were gone for a few days and they completed it before we got home. We've also asked them to come repair a portion of our that sustained some damage and he responded back to us right away. Highly recommend!

Everything about Koopman Lumber is the finest quality. From…read morethe amazing staff to the merchandise they carry, you will always leave the store feeling more than satisfied. Phyllis and Rick

Great company to work with from the salespeople in the showroom to the delivery. Very helpful in…read morechoosing materials and colors. When delivering, the person on the phone was friendly and helpful locating the order. The delivery driver and helper were also friendly and helpful and placed the order where i wanted it placed. Thank you!

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

The service that Jon and Dan provided was superior. From when they came to give me an estimate to…read morethe day they did the work, they were very professional and friendly. Their attention to detail was impressive. The upper part of my chimney needed to be repointed and the crown sealed. They were thorough grinding out the joints, and they did an excellent job of filling the joints with mortar that matched the rest of the chimney (chimney looks like new). I highly recommend The Chimney King!

Highly recommend! John and his crew at the Chimney King…read moredelivered on time, exceptional service, within budget.  Chimney required a new liner and masonry repair, which was professionally installed and completed. The Chimney King will be our go-to source for all of our future fireplace needs.

Tom and his team is simply the best in greater Boston area that you can possibly found. I was…read morereferred to him 5 years ago through a coworker, and he has since helped me working on my first and second home on various projects, from refinishing the floor and stairs of the entire house, to patch a whole from asbestos removal. Each time, he's extremely punctual and transparent, and extremely patient with me with all the questions I have, and his team get the job done efficiently and his pricing is always fair and reasonable. Most importantly, him and his team's work is a true piece of art. The past week, him and his team put tremendous amount of work to connect older floors with newer floors for our awkward corner of bare subfloor that used to have asbestos, and it's done so seamless and beautifully that nobody would know there were ugly tiles there for 100 years. He's not your random contractor that just want to get the job done in a rush and take your money, he cares about his people and he cares about his customers, he cares about doing the things the right way. I also like that this is a family business that has been running for generations. Tom and his team is a true gem that I would whole heartedly recommend him to anyone.

Fantastic group of professional and very talented people. They replaced most of the flooring in our…read morehome, counseled us about how to keep it perfect, and fixed any last minute issues with no fuss. And the price for such perfect work was ideal. I highly recommend Tom and his great team. We are delighted with our floors and know they will remain beautiful for many years to come.

Rob Pepe Landscaping, A reliable, they've help me out in a pinch personally and with my Property…read moreManagement clients. Whether that be snowblowing for a fall cleanup, all it takes is a call. Located in Abington, he's been a great resource in Abington and the surrounding towns.

Steph one of the drivers is one classy individual .. taylor is definitely a family business & it…read morecertainly shows they hold everyone accountable which is a rarity these days

About three years ago I made several purchases including a rather unique product not found at the…read moreusual "home improvement" retailers. They offered the product by requested sizing at an excellent price and provided a quality delivery and uneventful off loading. Last month I returned to purchase mahogany decking boards to matched some of the product I previously purchased from them. They cut each piece to my specifications without charge, helped me pack it into my vehicle and sent me off with many smiles. They are nearly an hour from my house, but they are so worth the distance to do business with. You can walk in or place the order over the phone. I've done both without issue. Everyone there goes out of their way to make your purchase and project go off without a hitch. Can't thank you enough and highly recommend their lumber yard for all of your related needs. Apologize for the late reviews. Tis the season to be grateful.

Well stocked beautiful place. They have everything and you get excellent customer service.read more

Have had nothing but positive experiences with this vendor. They have FANTASTIC "live displays"…read more(aka outdoor showroom) with multiple set ups showing the materials they sell so customers can easily visualize the end product. Patty Silvester is awesome. She has been impressively responsive throughout our shopping experiences. Sent a customer to pick out pavers... he walked out with an almost brand new outdoor kitchen!!! (Although, his wife's eyes looked like they could shoot lasers ha!) that is... until he told her he got EVERYTHING, the grill, mini fridge, cabinetry etc all for $4k!!! (When retail, was about $11k!!) The pavers were great too. And BYL even delivered them down the narrow south end alleyway between abutting brownstones which was rediculously stressful. I thought my jaw was going to fall off. We couldn't even get pick up trucks down there! They brought a forklift on the back of the delivery truck, zipped right down and dropped the pallet EXACTLY where we needed it!!!! Needless to say, very pleased with our experience. Now, had the 2 previous reviewers had more patience, maybe they wouldn't have spent $20-30k on materials but half that AND SCORED SOME! Oh well, their loss - Our gain! We have since gone on to work with BYL for 4 projects. We have gotten to know the team very well. They are responsive to email, pay attention to detail to make sure that nothing is overlooked and when it comes to renovations-- man, even the smallest detail overlooked can have consequences of EPIC proportions. THEY GET IT. THEY GENUINELY CARE FOR THE CUSTOMER AND MAINTAINING A POSITIVE RELATIONSHIP. Love these guys and until they give us a reason to not, will keep coming back.