Atlas is run by Tom. Tom and his crew started out great, but failed to deliver the service needed for the final coat of the product. And this is after paying cash!
It was on Toms suggestion that the floor aspect of my renovation project be started before the contractors were finished. He stated that he would complete the last coat once the contractors were finished. However today, when Tom and his crew arrived, he refused to complete the job with the top coat because of paint splashes.
I do not know why paint splashes are a problem when he knew that the contractors would be working and it was Tom that stated that he could put the first two coats on the floors and return when the contractor was finished. We all understood that the sanding before the top coat would take out any splashes.
This morning Tom was abusive and angry. I provided him with the contractors contact information, and he refused to communicate with the contractor stating that it is not his problem! I also provided my contractor with Tom's number, and Tom refused to answer his calls! Tom stated that it was not his problem (the condition of the floors) and that I could find someone else to finish the job.
We did everything Tom asked for, including moving heavy appliances. Toms crew does not move anything heavy as they are an older crew. So we made sure to move things and be ready for them. But this was not good enough. He spent more time taking pictures and having a temper tantrum than he spent trying to solve the concern and get on with things. He said he was wasting his time!
I regret using Atlas flooring, and especially regret paying cash! I only owed a final $1,000 dollars for todays last coat. Atlas not only left me high and dry, but they did also not leave product, which I have paid for. In my opinion, Tom and his crew will have no problem sending abusive and angry messages, either, or stealing from you. Beware of Atlas! read more