I guess most people probably don't go around reviewing copy shops, right?…read more But I was impressed. An older gentleman that was having trouble carrying his box. The person who was helping him, though she also looked fairly small, said to pull his car around, and she would bring it out for him. Just in the 20 minutes that I was in there waiting in line I saw genuine customer service for the first time in a long time. People being very helpful and nice and I didn't even mind how long the wait was because you could see that they were really trying to make sure that everyone got everything that they needed before they were done with them. So I'd pay higher prices for a little kindness and service.

Thank you for the quick response and executing by noon the next day! I will certainly have your…read moreprint shop in mind for our gateretail events in the future. The level of service and execution is much appreciated. And I would recommend your business to all! Lorrina Harris

Needed to print some script pages here for a short film and they were so quick! Make sure to use…read moretheir email address: clintonhillsandbox@gmail.com It's not the cheapest but it's quick and convenient in Clinton Hill Brooklyn

I love having this n the neighborhood, makes my life so much easier. They are always so friendly…read moreand rarely a line.

I seldom go here but went recently. I doubt if I will go back. My printer was acting up so I…read morecouldn't print the label. I knew that I could email them the label and they print it. I expected to pay a price. I did not expect that price to be $3.50 per page. Luckily, the setting was set to print on both sides minimizing the paper. I have gone to other UPS stores and paid for my label to be printed. I have NEVER, EVER been charged the high price that I was charged here. The most I've paid so $1, which is a fair price. The moral of the story, if you have to go here make sure that you print your label beforehand because you might have to pay $$7 plus tax for the shipping label and packing slip if they don't print it double-sided.

Do not try to use their notary services, they will go out of their way to be unhelpful. Even if you…read morecall ahead, they will always be on lunch break and claim they cannot help on weekends.

I'm just adding to the list of customer service complaints. I've been there three times, due to…read moreconvenience, cost and speedy delivery but there is no customer service! Male employee establishment possibly why the name has man in it but they act like rejected elves and they're rude to put it plainly. No greetings, smile, care or small talk. They behave as if they're doing you a favor. I've learned my lesson. I will not support chauvinist or caveman behavior. Just staring at a monitor and walking about like robots. You can earn degrees, build a business, be intelligent but you must learn customer service. I'll go back to the library and find another printing company. The staff need a course in people skills. The place is dull, the staff is poor, the energy is off and I'm not going back anymore!

Very thorough and helpful. Printed a last-minute job for me very quickly and was super patient…read morethroughout the process. Very thankful

Not bad, not great, this FedEx recently added Sunday hours for services…read more This is convenient when you just can't make it after work during the week. I've been coming here for a while including last week (after work) waiting on a long line since there was one staff member assisting customers. After some time, another employee came to assist. Annoying and inconvenient. If you need to ship a package or need other services, this will serve the purpose. It just won't always be satisfactory.

I had a great experience here. I live in Park Slope where there are no FedEx stores. We only have…read moreUPS, USPS, and stores with FedEx drop off locations where you cannot get a confirmation receipt and they don't ship on weekends. This location was fast, efficient , polite staff, and they printed my return label for free. UPS I always have to pay when printing a label. They ship throughout the day, night, and weekends. It's worth hoping 5 minutes on the subway to come here.

SaveMor is the best. I have been using them for my business printing needs for years. We print…read moremarketing collateral, promo cards, business cards, etc. with them. They do great professional work. You can work with them in person, which I did when I started. They have a wide variety of paper options and can talk you through them. Or online, which we now use for reorders. If there is anything fishy with your order, and I mean anything (one time there was a tiny dot in a field of solid color they asked if I wanted removed), they will immediately call and see how you want to proceed. You get updates every step of the process and you can pick up or have your order delivered which has been a lifesaver during the pandemic. I can't say enough good things about the team at SaveMor Digital Printing.

These guys are great! Swift, helpful, a good price. Exactly what you'd want in a printer. Support a…read moresmall business if you can!

I tried to fax a document several times and received a repeated error message. When I went to the…read morecounter to see if there is anything they could do for the inconvenience, the large woman employee at the counter said there is mothing they could do. I informed her the staff should inform customers about the outage of the fax service. Absolute worst in customer service for the exception of the gentleman with the long braided hairstyle. He was the only one that went above and beyond making sure all of the customers were being helped. As for the lady behind the counter, she did absolutely nothing, zero! Will never go back as they just lost a customer.

I'm giving this FedEx a solid 4 stars because there's definitely a lot of good with this location…read more 1. I came in looking for name tags to print on, and I found EXACTLY what I was looking for in their office supplies. I feel like that never happens. 2. There are sometimes long wait times to ship things, but I've never stood in line for more than 15min. For international shipping, FedEx is a little cheaper than UPS (and I had success shipping a package to Singapore). 3. If you need something printed or bound, you can call their store and they'll give you an email to send the file to. Do this ahead of time, and you can pick it up same day in the afternoon. There's also a pretty large copy center, passport photos, a lot of photocopy machines, and some computers. The staff here are nice - it's always busy so they're hustling just doing their job. Overall, I'm happy to have a FedEx nearby that offers all of these services!

Really wanted to give these guys a good review but 2nd time using them, they added an extra logo…read moreinto our event poster/flyer without explicitly telling us they did it. An option was checked by default and it was snuck into the design and because no one was expecting an extra logo to pop up, it got printed. When I noticed this extra logo and called them - they had a terrible attitude, saying most people prefer to have this logo inserted in their work and it's common practice for union printing companies to add extra logos when printing work by default and they've been doing that for 15 years. No remedy was offered and basically said if we want it fixed we would have pay for a new expedited order. If you don't want a printer to be adding their own logo as a default to your work - I would suggest you use someone else. - - - Giving your business negative feedback does not equate to anti-union sentiment please. What a joke. Who taught you how to respond to criticism? Netanyahu? When printers send back digital proof - people are typically checking for color, layout, cutoffs etc. People don't expect your PRINTER to be adding in extra logos to your design.

Nick and his team were amazing to work with for our wedding paper goods. It was important to us to…read moreprint at a local, union shop and they delivered. They got us everything we needed at a great price and without stress. Throughout the process, Nick gave us his expert opinion on paper quality, dimensions, etc to bring our designs to life. Plus, their shop has the most awesome posters on the walls of their shop. Highly recommend them!

Remsen Graphics is a wonderful family owned company. I'm so lucky to have found them in my…read moreneighborhood! Their work is flawless, and they are always so friendly and helpful. Thank you, Piero & Mike for everything you do!

Very easy to take great passport photos and friendly staff. The pricing is reasonable for 2 quality…read morephotos.

I absolutely love this store, no complaints. I came here today with a lot of questions, it's two…read moredays after Christmas, and this place is packed with customers. There was only one young lady working the register and when I tell you, she was working, she moved that line quickly. She advised me which box to use to gain the most safety for my parcel, put the box together, and remained professional. She worked the room. I commuted from Bedford Stuyvesant to this retail location and passed about three local competitive parcel places on my way here. Why? I know here I receive intentional customer service. Packages I mailed from here arrived at their destination.....safely, timely, and undamaged. Prices are reasonable. That's all I need. Great location Downtown Brooklyn.

VERY disappointed in UPS. Sent a perishable item to Florida three days ago and was GUARANTEED…read moredelivery today. Now they are saying that it is delayed one business day and since Monday is a holiday, it will not arrive until Tuesday! That is one week later and it is not refrigerated so, even though it is marked perishable and was packed with ice packs, it may not be good. I called and spoke with Israel who told me to speak with the location directly. Tried calling the location but no one answered. It was close to $80 to send ($208 for overnight!) and now it will not even arrive when told it would and may have been destroyed in the process. What other carriers are nearby? Need to find another way to ship my stuff. Very disappointed. Only reason giving two stars instead of one is because the staff is always friendly :( UPDATE: Upon receiving the reply, I sent an email to the given address. The response was "Thank you for reaching out to your local The UPS Store® location. Your message is important to us and we will reply as soon as possible. If you need immediate assistance, please give us a call or visit our store. We look forward to serving you." Uh huh!!!!!! My prediction - my money is gone as is item.