I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

I cannot say enough good things about Kevin S and Milo F from J Martin Indoor Air Quality. Before…read morecalling J Martin, I had two other HVAC vendors come out for a zoning issue. The first quoted me an absolutely ridiculous price that would have cost an arm and a leg. The second guy offered to do it for cheap but he couldn't figure out the issue so he just disappeared and never showed up. Kevin and Milo came in and had to clean up the mess left by the previous contractor, then thoroughly tested all the zoning, dampers, and zoning board to actually diagnose what was going on. Not only did they figure out the real issue, they fixed everything completely and at a very fair price. On top of that, Kevin noticed my thermostat wasn't functioning properly and replaced it on the spot, explaining exactly why it was causing problems. Kevin is extremely knowledgeable and clearly knows this stuff inside and out, but what I really appreciated was how he explained everything in a way that actually made sense. No pressure, no sales pitch -- just honest options, estimated costs, and pros and cons for each path forward. And a huge cherry on top: they cleaned up extremely well afterward. Given the mess that had been left behind before, this really stood out to me. Everything was left neat and organized, and they made sure the area looked better than when they arrived. That level of professionalism and respect for your home goes a long way. Kevin is also just a genuinely great, friendly guy -- the kind of person you actually trust in your home (and honestly, the kind of guy you'd grab a beer with). Milo was also professional, efficient, and clearly knew what he was doing. Together, they were an awesome team. After this experience, I will absolutely be using J Martin for all of my HVAC needs going forward. Huge thank you to Kevin and Milo for turning a stressful situation into such a positive experience. Highly, highly recommend J Martin Indoor Air Quality!!!

I had a great experience with Air Mighty Air Conditioning. During this heatwave we noticed our AC…read moreunit was pushing out warm air. Gave them a call and Mike the owner set up a time that day to check out what the problem was. Jesse came by that same day to check it out, and we went through all the test including refrigerant, condenser, contact board, and checking the coils in attic. None of the test looked too good, and the outside unit was definitely leaking refrigerant. In the end we decided to change out the entire ac unit as well as the coils in the attic. The price was fair, and they were here early morning next day. Their hard working team of 3 worked most of the day putting in the new unit, and by mid afternoon we had AC again. I definitely would recommend their AC services and would use them again.

My AC stopped working and Michael came out quickly and got it working very fast. The service was…read morevery quick and efficient. Would highly recommend, will be calling again for any future services.

I had the Sano guys contacted over the weekend and their response speed was amazing. I got…read moresomething in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks!

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner…read moremyself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

Andreas L. and Julien L. were great to work with. From the start, they were personable, easy to…read moretalk to, and most importantly--honest. There was zero pressure, which I really appreciated. They took the time to walk me through everything and gave me multiple options so I could choose what made the most sense for my situation. I received a quote within minutes, and everything was clear and straightforward--no surprises. You can tell they care about doing things the right way and not just making a quick sale. My family has also used them before and had nothing but good things to say, so that definitely gave me confidence going in--and they delivered. I'd absolutely recommend Andreas and Julien to anyone looking for reliable, professional service.

***3/6/26 estimate review with Sean***…read more I called on 3/5/26 to schedule a free estimate for a duct repair. My husband helped me connect my Ethernet cable to my work station that is located in the room behind our closet. In order to do this, he went through two walls and found out he punctured through our hvac duct. Oopsie. We saw pink insulation and knew it was our boo boo. Sean was my tech for the day. They have a nice text notification of the tech with a small biography. This was a nice personal touch. Sean was so kind to wait 10mins for me while I finished a work call. He was friendly and professional. I informed him of the issue we identified and he was able to verify we did in fact puncture it with a scope. He showed me the photos after. While he waited for the owner to assess the project for pricing estimate. After he got the estimate from his boss, he explained everything to me. He even hand wrote the estimate in cursive- a lost art that I appreciated seeing. Even though I did not go with either one of my estimates due to high pricing for a relatively small project ($945 Haven, $850, $1025), I greatly appreciated the great service from Sean. He is truly a gem and a kind person. Thank you, Sean for having a superstar attitude in what you do, and being so professional.

x 5. Operation OverChill was a success. Mission accomplished. Bravo zulu…read more The N-Gen squad rocked up and BREACHED the attic trap door with tool bags, STORMED the previous installation that held our home comfort hostage, IDENTIFIED the hostile tango (a wily unit with deceptive drainage), and neutralized the problem with EXTREME prejudice. I heard a POP-POP and the system went down. One shot in the plenum, one in the coil. They installed a democratically elected ruler of indoor comfort that is committed to equal airflow for all rooms. HVAC gone rogue? You could do worse than to get an estimate from The N-Gen. We'll keep them on speed dial while keeping their last names private in the review photos. They liberated our home from uncertain climate control. These service-minded mercs didn't even require us to pay the invoice in crypto. Hooyah. I love me some monthly payments in USD. Believe.

I purchased my water filtration system through Costco because I've always trusted Costco's…read morereputation and the quality of the products they stand behind. The filtration system itself has been excellent--while the replacement filters are somewhat expensive, the results are absolutely worth it. About a month ago, I called to order replacement filters and unfortunately had a very disappointing experience with a representative named Maria. Not only was her communication unprofessional and frustrating, but despite the fact that I had already paid for the filters, I was left waiting nearly 28 days without receiving them or getting proper assistance. The experience was so poor that I seriously considered taking my business elsewhere, despite having spent nearly $3,000 with this company. Thankfully, when I later spoke with Keisha, she completely turned the situation around. She was friendly, professional, and highly efficient--and after speaking with her, my filters arrived within just 2 days. She reminded me that the rest of the team is actually very strong and customer-focused. Because of the excellent product and the other great team members, I'm giving 3 stars. However, the missing 2 stars are entirely due to the poor customer service experience I had with Maria. I hope management addresses this, because one negative employee should not overshadow an otherwise good company.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

I have called All City Plumbing whenever we need a plumber. I have also referred others to this…read morecompany. On this occasion, Jessie N. (Anaheim location) came to our home for repair. He was very personable and friendly. He assessed our requested plumbing repairs and then quoted us a price. I was relieved that the pipes under the bathroom sink did not need to be replaced. It was a simple fix; change the faucets and sink stopper. He was honest about this instead of trying to fleece us into buying a whole new set of pipes. My wife's bathtub drain was snaked, and he replaced a sink stopper downstairs. He thoroughly cleaned up the work area and did not leave a mess. We were not over charged nor were we lied to so he could make more money. The honesty and detailed work are greatly appreciated. All City plumbing, you did it again; I'm a satisfied customer once again! Thans for sending Jessie N. to our home. John M.

Thank you to Dan Hernandez for walking me through the HVAC system issues it was having. He was…read morethorough in explaining what options were available for the HVAC to continue running efficiently. On January 28, 2026, Dan performed repairs to the HVAC. The furnace would not turn off, and it would only blow cold air. Therefore, he performed a diagnostic and presented solutions to repair the furnace. I decided to move forward with option one: replaced ignition sensor, installed electrical surge protectors for the furnace as well as for the outdoor condenser, performed a level one pull and clean on the blower wheel. Additional repairs would need to be completed but holding off until next year. Dan is professional and personable - someone who also takes his time to do the work. I was very satisfied and comfortable with the quality of work he performed. Thanks, again, Dan. Hope to see you again next year to do the additional fixes.

Johnny did great work on my system. His prices were very fair and he always worked with me to do…read morethe job with no hesitation as if it was his own home. I have many projects at my home, Johnny has been one of the best contractors to work with so far. Attached are some photos of the construction process. We installed a full variable speed inverter heat pump, with all new ducting, and a new two zone system.

Full condo AC replacement and they knocked it out of the park. Great comms and quick and clear…read moreinstall. They ran into a small issue and were out quickly the next day to finish the job. They went above and beyond and definitely recommend Johnny and Rebel Air.