HRE

(431 reviews)

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

A few days ago, we experienced a power outage, and my air conditioner stopped blowing air. After…read morereading several reviews, I decided to have this company come and check my unit. I was informed that the diagnostic fee would be $89, which would be credited toward any necessary repairs or services. Devin came out to assess the situation. He discovered that a fuse was burned and replaced it. He also checked the AC capacitor and noted that it should be within 5% of 12.5 volts, but it was slightly lower, so he recommended replacing it. He quoted me $169 for the service and the capacitor. While checking the unit, he mentioned that another capacitor on the roof also needed to be replaced, quoting $285 for that part. Additionally, he clarified that the $169 service fee did not include the cost of the indoor capacitor, which would be an extra $165. I found this pricing quite unusual and expressed my concern, to which he replied that these parts are generally expensive. The total came to $589, but Devin said he provided a discount, bringing it down to $500. I asked him to leave the old capacitors for me to inspect. After doing some research online, I found that one capacitor was priced under $20 and the other slightly above that amount. I have included pictures for your reference. Essentially, the initial issue was a burnt fuse, and the two capacitors were replaced because they were old and potentially damaging to the unit in the future. However, the pricing for these parts feels dishonest. I had read many positive reviews about this company, particularly praising Shawn's honesty, so I am left feeling disappointed. It's disheartening to think that in our community, some may take advantage of others simply because they can. I believe we should treat each other with respect and integrity, especially when it comes to services we provide and receive. Unfortunately, my experience here has led me to feel that my trust was misplaced. I would not recommend this company; integrity is not something you can sell. AC unit is working all right as it did before.

Honorable Air

(375 reviews)

Robert was great! I would recommend Honorable Air to everyone. I had quotes from three other air…read morecondition installers and got really high quotes. Honorable Air was the best.

Our Air Conditioner unit went out. Our thermostat seemed to be working fine, the outsoor unit was…read morefune and no fuses were tripped, and the Zonefirst splitter seemed to receiving the command fine. It was a confusing situation. We called a first expert, who told us there was an issue with our Carrier system, and since he's not familiar with this particular thermostat, he couldn't help us. We then called Honorable Air. We called and described the issue, letting the recipient know we needed someone familiar with Carrier systems, and gave them the make/model of our system. They informed us that someone would come out and help us on Monday between 9-12 AM. Jeremy came and helped us out. It turned out to be a condenser pan filled with water. He helped us drain the water and troubleshoot the source, and it only cost us $230 for an hour if time and some minimal labor. Very satisfied with his help!

Trifecta Heating & Air Conditioning

(250 reviews)

First off everybody is very friendly and kind . Excellent customer service from Hugh who answers…read morethe calls. John who kept in contact with me and helped answer all my questions and concerns. John work side-by-sid with Sean who helped install the air conditioner with a couple of other guys. They did an excellent job! The job only took 5 hours. I don't think I could've asked for a better group of people. Hard to find nowadays. Thank you ALL for your help and your kindness. Andrea C.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

JW Mitchell Heating and Air Conditioning

(52 reviews)

Job done was an HVAC relocation in my attic June 2-3, 2026…read more big big shout out to Luke, my sales contact and especially the installers - Baltazar and Mario. They were very courteous, professional, hard working and considerate with everything. And they did an excellent job. Highest scores 10 out of 10!

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!

1st Choice Heating & Air Conditioning

(526 reviews)

Of course my A/C decided to stop blowing cold air on the second hottest day of the week!…read more Thankfully, 1st Choice Air Conditioning made the entire experience as stress free as possible. Scheduling the appointment online was quick and easy. James initially contacted me and was fantastic. He was able to find an earlier appointment for me, kept me updated throughout the process, and followed through on every commitment. Great communication from start to finish. Luke, the technician, arrived the very next day ahead of schedule and was equally as impressive as James. I received a text letting me know that Luke was on the way roughly 30 minutes before arrival. He was friendly, easygoing, and took the time to explain what he was checking and why at every step. I really appreciated how transparent and informative he was throughout the repair. Great job James and Luke at 1st Choice Air Conditioning. I will be recommending you to my neighbors, family, and friends!

We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

Thomson Air Conditioning

(636 reviews)

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Real Time Bros Heating And Air Conditioning

(531 reviews)

This company is professional and they do top quality work…read more I had my air conditioning and furnace serviced. They were on time, they did timely work, were friendly and more importantly, they were affordable. Real Time Bros is the HVAC company to use.

I scheduled an appointment days out since my AC unit was having issues. Unfortunately, my phone…read morecrapped out hours before the appointment (around 11pm). So being CONSIDERATE, I messaged these guys on Yelp from a laptop to provide them an alternate number in case they needed to reach out. The message comes back as they had an emergency schedule issue... So would I have known about this if I didn't reach out? Would I have just been waiting at home for nothing? Photos show a bunch of people that work for the company, and not ONE can come out for a set appointment? I'm giving an freebie star because I know I'm also pissed about my phone and upcoming busy schedule. But this is why I PLAN things out and have backup plans.

Absolute Airflow Air Conditioning, Heating and Plumbing

4.1

(1k reviews)

Eric Sanders at Absolute Airflow was very Knowledgeable and had Great Customer Service!!read more

Eric Sanders was the technician that completed maintenance on our system today. He was awesome and…read morevery educational. My wife and I understand more about how our system operates. Other technicians have never been so informative as he was today. Most technicians come and do their job and leave, but with Eric you can tell he takes pride in his career and is second to none!

AIR BLUE HVAC

(396 reviews)

We recently had to replace our old gas furnace and AC system. Sergie clearly explanded the pros and…read morecons of the options and we made our decision. Several of our neighbors have had great experience with Air Blue so we we're hopeful for a good experience. I'm happy to say that Sergie and his team Vadim and Sergei were top notch and enjoyable to work with. We have a 99 year old house that deserves quality craftmanship and attention to detail and that is what it received. We're fortunate to have been referred to Air Blue HVAC. They are knowledgable, happy to explain and detail oriented. The whole process of installing our new electric heat pump and basement airhandler was seamless from start to finish. We're very happy with the end result. We would highly recommend Air Blue HVAC.

Very professional! On time. Knowledgeable! Very clean and organized. Replace my whole air/heating…read moresystem with him eight years ago. He is very easy to work with. Explained everything in simple terms. Have problems with my air conditioner this week. Air Blue showed up in 1 day and fix not only the problem but also cleaning everything up, put in more effort to make sure everything in good condition. Very impressed! Will recommend to anyone! A true 10 out of 10. 5 stars for sure

Command Comfort

(156 reviews)

Command Comfort recently installed the new, complete HVAC system in my house. The team, Tyler,…read moreJohnny, Christian and his crew, were friendly, efficient, and considerate, very respectful of my home, Each team member wore coverings over their boots and shoes whenever they were in my house, the ladder up to the attic had a padded blanket under it. The company communicated and kept me apprised of everything related to the job: letting me know when they would arrive, etc. They even petted my kitty. The system is working very well. It's super quiet. Tyler came a week after installation to check everything, and helped me better understand and use the Ecobee smart thermostat. I highly recommend Command Comfort for any HVAC needs.

Our air conditioning went out last night, and after reaching out to a couple of local HVAC…read morecompanies without getting a response, we were starting to panic. By about 4:00 p.m., I contacted Command Comfort, and the owner, Chris, got back to me almost immediately. He was able to have a technician at our house within the hour to diagnose the issue. Our technician, Xavier, was fantastic. He was friendly, professional, and took the time to explain everything he was checking and why. He even put boot covers over his shoes before coming inside, which was a thoughtful touch that we really appreciated. Xavier spent about an hour and a half thoroughly troubleshooting the system. Unfortunately, the repair is going to be a much bigger job than expected, so I'll need to get approval from my landlord before moving forward. Even so, I wanted to recognize Command Comfort for their outstanding customer service, quick response time, and professionalism. I wouldn't hesitate to recommend Command Comfort to my landlord, as well as my friends and family. It's refreshing to find a company that truly cares about its customers and responds when you need them most.

Frogs Express Wash

3.2

(175 reviews)

Good but don't forget your wallet or you'll go home dirty, no tap to pay here feels like I'm back…read morein 2005 with this place. Also I refuse to go through the drive through wash it leaves me dirty (the only way to tap to pay at this place) the employee saw my struggle and gave me a free wash tho which was legit. W employee and friendly guy too thanks for that

I was a regular customer at Frogs, but I will not be returning, and my family has stopped coming…read morehere as well due to the consistently poor management and service. The primary issue is the staff. There is a specific attendant who is incredibly badgering and rude. Instead of providing assistance, they seem focused on hovering, supervising, and talking down to customers. Every time I have raised legitimate concerns; such as the brush/nozzle on the degreaser solution being clogged;I was met with attitude rather than help. To make matters worse, the equipment is frequently malfunctioning. It is incredibly frustrating to pay for a service that doesn't work, only to be met with hostility from an employee when you bring it to their attention. If you enjoy being treated poorly and paying for broken equipment, this is the place for you. Otherwise, I would look elsewhere

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Larry W.

11 years ago

Great prompt service, very straightforward. What more can you ask for?

Mary D.

10 years ago

Excellent work AND amazing value. Why use anyone else?

HRE - hvac - Updated July 2026

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Reached out to this company to see about repairs to an AC unit in a property we manage. The lady…read morethat took the call was very nice. Their service call is $120, which is significantly higher than several other companies I called. Their website advertise "free estimate" and that's for new systems only. Seems like a sales pitch.

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ANS Heating and Air Conditioning