Jerome Hicks ARRN at the Virginia St. location of St. Mary's medical center is the best medical…read moreprovider that I have found in this area. He spends a lot of time with me, listens to me, and answers questions. This location is no longer an urgent care facility. I highly recommend him and the staff.

This isn't a knock on nurse practitioner Hicks but rather an indictment of a completely and Adderly…read moreincompetent office and staff. They are rude, consistently delayed and unprofessional

I appreciate her willingness to listen, knowledge and presence. I often feel rushed at doctors…read moreoffices but not with Janice. She really knows how to make you feel seen/heard. I appreciate her!

I have been a patient of Janice Bryan, a Nurse Practitioner at Renown Medical Group,for 5 years. I…read morehave always been a fan of Nurse Practitioners as they seem to have more time to spend with their patients and more focus on teaching. Janice has these traits. Being a Renown Medical Group patient for 5 years, I have had the opportunity to visit each year for my physical and various other ailments. Janice always answers my questions, will listen to what I think is right for my own care and give me constructive criticism if she disagrees with me when I'm practicing "internet medicine". I like the fact that I can view my medical record online and if I have a question or need to renew a routine medication, I can use the email feature on their program "mychart". I feel that Janice practices quality, thorough medicine but also keeps the big picture in mind with keeping healthcare costs down. By viewing my medical record, I know that routine preventative medicine is followed and I know when to expect my next upcoming test. Janice has made appropriate referrals are made to other doctors when needed and I feel that the Janice and the other specialists work as a team when addressing my healthcare needs. I am happy with my overall health maintenance. The receptionist and nurses/assistants are very nice and I like that they ask if you've been out of the country in the past 90 days. This shows me that questions are thorough and detail and nothing is missed. I was recently seen for bronchitis and had to use the urgent care. The PA there performed a chest xr ay and had placed me on some antibiotics and other medications. After finishing the first course of medications, I still had not gotten better and went to see Renown Medical Group where I was placed on another course of medications. I felt that everyone was informed of my care. They also knew my allergies. I was assured that everything was ruled out and the continuity of care was smooth.

I have never been treated so rudely by supposed medical professionals in my life! I believe I…read morecaught pneumonia from my student but when I was examined by Karri Burgner she treated me like garbage. She repeatedly interrupted me, answered the questions herself and then marked down her response as my response. Is that medical science? When I asked the office manager Rhonda that very question she looked bewildered and became belligerent instead of answering a legitimate question from a sick patient. Regarding Rhonda the office manager it states on the website: "She is always available to discuss any patient concerns." That is a lie! If you are looking for medical professionals look elsewhere! David Weinberg PhD

Not a good experience! I had seen Karri once before, and set an appt for annual "wellness checkup"…read more Since the initial visit consisted of a 5-10 minute discussion about how I felt (no real exam or tests done) I thought it might make sence to get a blood panel done before the appt so we could discuss the results (cholesterol and PSA etc). I called and was told NO......Kerri would order this After the appt?? I asked them to reconsider since I am leaving the country for 2 moths days after the appt so it would be useless at that point.....again, sorry but NO?? Well I called my HMO (Alingment Health) and a very nice person there said there is no reason I should not be able to get blood panel done before my appt, so he called them (Peavine family practice) and he was also told NO!! He came back on the line and suggested i switch my primary care physician, stating "they refused the request and were very unprofessional in how they spoke to him!! I guess if you just want to just "follow instructions", this practice might be fine for you, but I thought going to the doctor was supposed to be about the patient.....and if you feel the same way.....don't go here!!

Further my rating of Dr. Kristina Gonzalez and her staff at St. Mary's Primary Care, upon further…read moreresearch of the ailment vertigo which I requested a refill for the prescription of the medication meclizine 25 mg BUT was arbitrarily refused, it turns out that there are two primary types of vertigo one can suffer from. The more common is the peripheral type which can occur from motion sickness, inner ear infection, or crystals in the inner ear being out of place and you experience dizziness, imbalance, and an urge to vomit. The other type is the central nervous type which can indicate something more serious e.g. a stroke but how would Dr. Gonzalez or her staff known that if they didn't bother to further question the circumstance or need for the medication requested. C. Nahaolelua

We chose a new primary care practitioner for my son since his PCP is out on leave. Kristina…read moreGonzalez, APRN is officially our new provider and she is knowledgeable, thorough, and really easy to talk to. The front office ladies are very friendly. Great atmosphere walking in. Got all of the tests ordered and was very happy with this recent visit! Love communicating with the team on "My chart". So easy to get things done!

They have their act together here! Im 71 years old and they provided such great care. I called to…read moremake an appointment and got in the next day. My primary didn't call me back for a week and when they did they couldn't get me in until the following week. Urinalysis and vaginal issues were tested and results were given at my appointment. When I went for the same tests at my primary, it took a week for results. Juliette Andre was very knowledgeable and easy to talk to. I used to go to PP back in the 70's. They are still the best for women's issues.

On top of finding out they don't accept my insurance, they only accept a certain type of care…read morecredit, and they also no longer offer sliding scale fees; a full panel was almost $300. It's a shame that places such as these are supposed to be low-cost and for the community, while also supposedly helping and preaching about the importance of sexual health but the cost advantage for customers disappears and erode the intended purpose. I will say.. they were able to afford a new building though. I wonder who paid for that?

Back for a routine cardiologist visit. Love the new larger office and all of the new technology…read more Appropriate follow-up care and tests. Pleasant staff. See you next year!

I didn't even know I had OCD until a little while before starting Thrive 's Anxiety/OCD program…read more Turns out it's an incredibly misunderstood disorder in normal society. I myself a little cocktail of ADHD, GAD, CPTSD, MDD, and ~OCD. I won't lie to you, exposure therapy is the hardest thing I've ever done. However, the differences between when I started and when I graduated? Freaking astounding. I was not even leaving my house anymore. The pressure of conforming to society and worrying and force masking myself to please whoever I was around wore me paper thin. OCD was making my life smaller and smaller every year. But now, after showing up and continuing to try things that specifically made my skin crawl and learned how to sit with it, I am back to living a relatively normal life. I leave my home whenever I have to (sometimes I even WANT TO ) and I'm back to handling whatever life throws at me without compulsing and avoiding for hours every day. Even rehearsing, masking, and people pleasing are at an all time low for me. I'm so much more comfortable being authentic. It's the hardest most confusing work I've ever done, but by gum it does the trick.

After entering the program I can honestly say I was entirely skeptical. Nothing about this program…read moremade sense to me. Until it did. I stuck with it, and I did the hard work. My life is far from being where I want it to be, and so incredibly different from where it was when I entered. They have a holistic approach for the most part, focusing on the whole picture, not just bits and pieces...symptoms. They allow me to make payments, interest free and not once have I felt this was money ill spent. I would gladly pay double to get the piece that I have gained from this incredible group of humans, who actually care. This isn't just. Job to them. It's a way of life and my life was forever changed by them.