Wonderful office and friendly staff! Pauline, Luella, and the entire team are thorough and…read moreprofessional. Luella has taken the time to listen to my concerns and never rushes through appointments.

I've been seeing Pauline & Murphy for several years now, since before the pandemic and their move…read moreto the Caughlin location, and I have absolutely nothing bad to say about any of them. They are on top of my records and labs; they take the time to go over everything, listen to any fresh symptoms, speak in direct English, explaining everything from what the labs mean to what they recommend, and we discuss together how to move forward. The staff is exceptionally kind, and it is so easy to make appointments, check-in, what have you. Oh, and if you're lucky, there are dogs. I've met both Hansen, who is training to be a therapy dog, and Wilfred, who I don't see as often but introduced himself very politely a few years back when the practice moved to its current location. In short, I trust Murphy (whom I'm seeing right now) and Pauline (who I saw regularly before Murphy and still see every now and again), and everyone with the practice. It's the best of both worlds in a way; you have people with terrific nursing skills who are as brilliant as any physician I've ever seen, or, you could say, it's a double win with dogs on top.

Back for a routine cardiologist visit. Love the new larger office and all of the new technology…read more Appropriate follow-up care and tests. Pleasant staff. See you next year!

I have never been treated so rudely by supposed medical professionals in my life! I believe I…read morecaught pneumonia from my student but when I was examined by Karri Burgner she treated me like garbage. She repeatedly interrupted me, answered the questions herself and then marked down her response as my response. Is that medical science? When I asked the office manager Rhonda that very question she looked bewildered and became belligerent instead of answering a legitimate question from a sick patient. Regarding Rhonda the office manager it states on the website: "She is always available to discuss any patient concerns." That is a lie! If you are looking for medical professionals look elsewhere! David Weinberg PhD

Could not have a better family doctor. Karri is at Renown on Los Altos, which is pretty far from…read moresouth Reno, but I would not have it any other way than to go to her. She is the nurse practitioner in her office and is friendly and very knowledgeable in all aspects of health. I have been going to her for years now and the office staff is wonderful as well. Being attached to an urgent care can sometimes be a little hectic, but I have not had any issues with it.

First time visiting the Women's Health Center and was greeted by friendly knowledgeable staff…read more Considerate and caring, I was able to get all of my needs met. Clean, nice decor. The doctor was awesome and understood those special "Women's health concerns". Very positive experience and hopefully in 3 mo will be able to report positive outcomes.

6/10/2024- Had a…read morefollow up with my nurse practitioner I've been seeing for over five plus years.. Follow up was to go ver the results of my thyroid biopsy and also my echocardiogram .. (over two weeks ago-5/23).. Both results were a relief and no fluid around or near the heart.. and biopsy was benign.. My downgrade of stars- as much as I enjoy my NP over the years, I'm really disappointed with lack of response .. I anxiously awaited the results and even though I read them before it being viewed, I never heard back .. This happened late last year as well.. I called and left messages and no response. I think it's time for me to move on and will be seeing a new MD.. Hopefully, one that will respond in a timely fashion..

Great Doctor! Our family Doctor retired and we needed to…read morefind a new one. We read the qualifications and background of Dr. Grinsell and began seeing her about 3 years ago. She is the best Family Practice Doctor we have ever had. She listens to her patients carefully and is available to answer any medical questions we might have. Her office is clean, and the staff at St. Mary's Medical Group are helpful and very friendly. We have never had to wait more than 10 minutes to be called into the exam room. We feel very fortunate to have her as our Doctor and are very grateful that she has such a good support staff.

She is the best. She has never made me feel like I didn't matter. She takes the time to answer all…read moreyour questions. She take the time to make sure your comfortable and okay with everything. You can't go wrong. She has also moved from St. Mary's Medical to Pinnacle, and I am so glad I found her again. She has been my Dr. for about ten years. You'll see if you go. She is amazing.

She is a wonderful and caring Doctor. Helped Kathy through a very frightening time in our lives…read moreand we are grateful!!

BEWARE: ALPINE WELLNESS…read more We were patients at Alpine Wellness for approximately a year and a half, but their conduct became increasingly concerning and we ultimately terminated our family's membership. What started as a concierge medical practice that promised personalized care, transparency, and direct access to providers increasingly felt like a series of additional fees, memberships, and financial commitments that were not clearly disclosed upfront. For example, patients are told lab work is included with the concierge membership, yet there is a $400 charge for the initial lab panel written into the contract. That charge was never proactively explained to us. We first learned about it when it was time to schedule the labs. Communication was another major issue. I found it nearly impossible to communicate directly with Anya or Trevor when I had questions or concerns. Questions were repeatedly routed through the receptionist, and we often received responses about office policies rather than straightforward answers from the providers themselves. The final straw came after my annual lab review and an appointment discussing a plan to improve my health. We discussed treatment recommendations, medications, the costs of those medications, consent forms, medication delivery, and next steps. What was never discussed during that appointment was that moving forward with those recommendations would require approximately $850 per month in additional memberships and a six-month contractual commitment, on top of the $300-per-month concierge membership we were already paying. This was particularly troubling because the recommended medications were standard oral prescriptions that would have been 100% covered by my health insurance. There was no need for the practice to supply or administer the medications, yet accessing the recommended treatment through Alpine required enrolling in additional monthly membership programs. That information came later. When I questioned why such a significant financial commitment had not been disclosed while the treatment plan was actually being presented, I spent weeks trying to get a straightforward answer. Despite multiple emails that included all parties, I was repeatedly routed back through the receptionist and never received a direct explanation from the provider who made the recommendations. For me, the issue ultimately became much bigger than cost. It became an issue of transparency and trust. Between the additional fees, inability to communicate directly with providers when significant concerns arose, and feeling like nearly every step of our care led to another membership or paid service, we no longer felt comfortable continuing with the practice. It became difficult to know whether recommendations were being made solely because they were medically appropriate or because moving forward required purchasing additional services from the practice. At the level of care being recommended to us, our family's costs would have approached $15,000 per year. If a treatment plan requires hundreds of dollars per month in additional memberships and a long-term contractual commitment, I believe that information should be disclosed during the medical appointment when the treatment is being discussed, not afterward when the patient believes the next step is simply completing consent forms and receiving medication. Healthcare requires trust. Patients should be able to trust that significant costs and contractual obligations will be disclosed when healthcare decisions are being made, that providers will communicate directly when serious concerns are raised, and that medical care will not continually be placed behind another paywall. It is incredibly disappointing because we genuinely wanted Alpine Wellness to succeed and had hoped to remain patients long term. Based on our family's experience, however, I would not recommend this practice.

Their new business location is quite the upgrade from their old office! Much bigger and they have…read moreadded more providers including a pediatrician. Still decorated with natural/bohemian decor, a very relaxing environment. Her office is decorated like a living room to make you comfortable. Anya is wonderful! She is so caring and thorough and easy to talk to. We love that she answers all your questions and you don't feel rushed at all. She takes her time talking with you and isn't pushy about anything. I love her view on medicine and trying natural therapies first.

My Husband and I have been going to Dr. Johnson for over 20years. always have had excellent care…read more He never rushes while he is with you. answers all my questions. Office staff is helpful and courteous. Spencer Johnson, Dr. Joseph's Son is now practicing along with his father. We recommend him highly. If you're lucky enough to get to see him. If something he can handle, he will refer you to a specialist

This is a great office. I have been a patient there for over 10 years. They are responsive, on time…read moreand willing to help. I like Autumn Gardner, she spends time with me, listens and has great follow through.