We had a very poor experience with Thrive Wellness. My 15-year-old entered their OCD "Camp courage" full-time this past summer. It was horrid and I pulled him out by the third day. Part of the experience of the camp was sitting with honey all over his hands twice a day. At the same time, he was not allowed to check the time, go to the bathroom without permission, listen to music or do anything else while he had the honey on his hands. BTW, he never had a reported OCD issue with honey.
His anxiety and OCD tendencies peaked to an all-time high. By the third day, I pulled him from camp.
That's not it! Thrive Wellness had given me an insurance estimate of $500 to cover the cost of the entire camp, which could run six weeks or longer depending on his progress there. Since he only completed two full days of camp, I expected a small bill, a prorated portion of $500, in other words.
Instead, months later, I received a bill higher than $500. Upon further investigation, it turns out that Thrive Wellness did not disclose to me that there was a 20 percent daily co-pay in addition to the initial payment of $500. As it turns out, had my son completed the camp, the final charge would be closer to thousands of dollars.
When I discussed this cost incongruency with the billing department, I was told that the inaccurate financial information was not their fault. While they did give me a discount on my bill, it was only so that my amount owed to thrive dropped to the initial $500 owed, which again should have been prorated down to two days of attendance. read more