We love this spot, nice local feel. Everyone is always so sweet when we come here. The guy working…read morethe locksmith area in the back is a true gem, please keep hiring people like this. What a seriously nice and helpful worker. The woman working the cashier today was amazing too, so glad we have this shop in town.

It's always a pleasure to shop there and the staff is always friendly and helpful. They have…read moresomething I need and something I didn't need but I had to have it.

steve from the nursery was so helpful and funny and kind!…read moreWas a great experience today with my two boys We wanted a special order ice plant and he took the time to help us and explain to us how it grows and best helpful advice ever Thank you so much !! STEVE

I go to this Home Depot on Lake Forest at least once a month!…read more It's Getting better. The ladies at the front desk watch you as you self check out. they're either gabbing with each other, or overly observing as if I'm going to forget to ring something up! When I return something most of the time, there's a line, perhaps this is to discourage people from making returns. Whenever I bring something in, it's really hit or miss, getting assistance. There are quite a few that will really know their stuff in the hardware department or paint department, or lighting, the gardening area has been a little bit lacking from my last two visits. They always refer me to somebody there that does the plant orders, to give me feedback if they're going to get that in. And by that time, I usually go down to the local nursery. I believe the last time I was there I made four key copies, and one of them didn't have because it was two-sided something like that, and they were not cheap. I feel like this review is complicated because I've been there perhaps five times, within the last five months, so everything's coming to mind right now. Hopefully this review helps.

Went to Lowe's 2 times,, Grace helped me both times. For…read moresliding screen door info. Grace is so nice, so helpful and so patient. Thank you so much!!

NEVER GO TO LOWE'S FOR FLOOR INSTALLATIONS…read more We went through Lowe's to replace our carpet with laminate flooring, and the entire experience has been a nightmare from start to finish. We initially worked with Bradley on the sales side and received several quotes. Everything seemed fine at first. Lowe's sent someone out to do measurements, and the process appeared standard. A contract was written, and we paid in full at the end of March 2026. After that, we waited to hear back about an installation date. Then Lowe's informed us there were issues with labor costs for our stairs that had not been included in the contract. After several weeks, Frank at the Rancho Santa Margarita Lowe's was finally able to resolve that issue. Next, we were told the project was delayed because stair nosing pieces were out of stock and the project could not be released to Keller Interiors. That delay lasted about a month. Once the product finally arrived, we personally went to the store to pick it up ourselves in hopes of speeding things along. When the contractors from Kellers Interiors finally showed up to assess the job, they immediately advised us that the contract did not look correct. They sat for nearly two hours waiting for Keller and Lowe's to sort things out before ultimately telling us they could not begin the installation until the contract was corrected and additional labor costs were paid. At this point, I still have not heard back from anyone. I have now escalated the issue by emailing both the CEOs of Lowe's and Keller Interiors. As I'm writing this, our project still has not started, and all of the flooring materials are sitting in our garage. Now we wait to see how long it takes for anyone to respond -- or whether they even care.

I find them to be a great option for people that are not handy types by nature. I learned some…read morebasics from my dad (son of a carpenter) who is good at fixing things and is a skilled amateur woodworker. I also like seeing their e-mail specials, coupons and freebies for making purchases. Recently I was contemplating whether "mechanics gloves" would work as full-finger weight training gloves in order to reduce the oils and sweat from my hands during workouts. A couple of years ago I put a lot of time, effort and expense into sanding and repainting my dumbbells with a nice forged pewter color. I would like to do more to preserve that. I tried the Harbor Freight HARDY brand "High-dexterity impact-resistant work gloves" that are a mechanics style with the rubber pads on top. I preferred the lower end thinner ones, but they were not very comfortable. I did notice the run a little small. I have very average-sized hands and normally wear a large (L), but those were tight with these, so I got the x-large (XL) with these Hardy's. The touchscreen compatible sort of kind of worked with the thumb and index finger but was not easy. Maybe the gloves need to be a snug fit? Maybe not? They do appear durable and are nice looking. I did an Internet search, and it appears you "may" be able to machine wash them. If I try that I will place them in firmer laundry zipper bag and wash them on GENTLE cycle in cold water. Then I would place them on a paper towel to air dry indoors. In the end, these were not a good fit for my needs as they were too bulky and thick. I will keep looking and maybe try another brand and smaller profile version of mechanics gloves. The staff here are always polite and efficient.

This is one of the best Harbor Freight store I've ever been to. It's always super clean and their…read morestaff is super helpful. What's cool is that they carry more than just tools. They sell metal detectors, slingshots, moving blankets, and so much more. They always have the best prices and offer sales all the time. I highly recommend this location.

A very wide variety of painting materials, as well as unique types of wood and tools like Festoolread more

Sabrina on phone sales was so rude .. very disrespectful with customer…read more SHE HAS REALLY BAD ATTITUDE.

Raoul in plumbing earned everyone of the three stars in this review. It was a pretty complex…read moreproblem that I had thought about for a long time I'd even tried to use chatgpt to analyze it . . . and I still came into the store without a solution. Raoul became my thought partner, examining multiple solutions, each of which had four or five different components and their own strengths and weaknesses. This man's critical brain function went into overdrive and I walked out of there with my problem solved and only $21.42 poorer. After checking out I made sure to tell two different managers exactly how I felt about this amazing employee. Thank you, Raoul!

Very kind and professional staff. Everyone is very knowledgeable and always helpful. The collection…read moreof plants and the readiness to help is deeply appreciated everyone we visit. Thank you. Please bring the kids weekend paint projects, if possible.

They rocked it out of the park today (1/19/26) for me. After picking up 6 pieces of wood, I went…read moreto the checkout and was immediately helped by someone. Even though it was self-checkout, he helped me ring up my purchase. I needed the wood to be cut in 1/2 and he told me to go toward the back of the lumber section and he will call an associate to help me. After about 10 minutes, the associate in lumber help me cut all 6 pieces of wood exactly in half. Note: For safety purposes, they don't not cut under 12 inches. These are also rough cuts, not precision. They do not cut pressure treated wood. Once the "rough" cuts were done, they all looked fairly even to my eyes. Great job by the associate in lumber. He was accurate, prioritized safety, and was very pleasant to deal with.

If you're not getting your Christmas tree at Home Depot- what are you doing?! We had the BEST…read moreexperience here. Shout out to Lisa!! She was so helpful and kind from the moment we arrived until we drove off with our perfect tree. Thank you queen!! They had a great selection, and so organized. Once we found our tree, Lisa took some photos for us at their super cute photo location and got it all wrapped up and carried to our car. The tree is looking gorgeous in my mom's living room. Thank you Home Depot and LISA!!

Will inside tech is really kind and helpful. He deserves to be recognized for his hard work. He is…read moreyoung but very knowledge and great employee.

The worst customer service ever!!!! They admitted to me over the phone that the incompetent staff…read moreliterally cancelled the most important part of my delivery order, on mother's day. They then hid behind this "shipd", attempting to make their admitted screw up my problem. Kevin is a terrible manager as well, making no attempt to contact this "shipd" and get my family our weekly water. Now the rest of this order will be returned and our family's business will never be spent here again. Our 360 subscription will absolutely be cancelled within 24 hrs unless there is water on my doorstep NOW.

CLOSED? Came here to look for cabinet pulls. Apparently they are closed. Space is empty with a…read moresign that it is available. No one answers the phone, so I'm not sure what it's status is.

After 28 years, our front doors were showing their age with discoloration and inoperable locks…read more After shopping at the various big-box stores and hardware stores that offered few choices and low quality, we happened across this "best kept secret" called Urban Showrooms. No fancy displays, BUT a huge selection of door hardware & knobs (so many options that it makes your head spin) not to mention bathroom & kitchen remodeling and flooring. We selected the EMTEK Imperial entry double door set, with the locks keyed to match our existing Schlage locks. Joey, the owner, is a no pressure professional, who is very easy to work with and offered his expert knowledge and opinion. We were so pleased with the easy ordering and timely delivery, we have since ordered new door knobs for all of our interior doors.

Stopped by to order a toilet seat. I was so pleased with the transaction that I had them help me…read morechoose the complete set of fixtures for an entirely different project in our other house. Ferguson has always been a complete and competent joy to work with!

Very Friendly and Helpful service staff, with a comprehensive inventory. Will visit again.read more