I DO ; NOT RECOMMEND Crossoaks Family Dentistry. Although I like the friendliness of the Dentist,…read moremy experience with this office has been subpar and downright traumatizing!! To explain: I set an appointment because of a toothache. Crossoaks Dentist did imaging and found nothing wrong with my afflicted tooth. I returned for a filling on a different tooth and still complained of tooth pain. At that time the dentist said she could see a crack forming in the problem tooth. She referred me to a the Root Canal Specialist in Grand Rapids. I had a root canal done at the Root canal specialist with an Endodontist in Grand Rapids. The Root canal made the tooth worse! It was so painful!! I had to beg for a thing besides Tylenol and Advil together alleviate the pain and was put on a steroid. I was in pain because by this point, the tooth split in half down through the root. I called the Crossoaks dentist and came in for an emergency dental appointment. During the emergency appointment, dentist ended up extracting the tooth. She said I could get a temporary "flipper" tooth while I undergo the process of pursuing an implant. The flipper tooth charge was quoted at $350, in alignment with my dental insurance benefits per the dentist. So I went to the dentist today to get my temporary flipper tooth and was told the charge would be $750!! What happened to the $350 quote I have on paper? Why is there such a discrepancy in the price for the temporary flipper tooth? Nobody could explain to me why there is now a $400 upcharge!! This is a surprise bill! Surprise bills are illegal! Furthermore, upon my checkout, the receptionist said I owe a balance of $200. The heck I dont! I know this because my EOB statement from my dental insurance reflects a balance of only $147! This place operates like a circus!! Therefore, I absolutely do not recommend this dental practice on the grounds of bait and switch pricing and deceptive processes, procedures and practices. I am deeply disappointed I need a tooth I am a professional and I hate showing up to meetings while missing this important tooth! I must have a tooth like yesterday! I require an honest dentist and practice. One thst does not mislead their clients or try to take advantage of them when they are vulnerable and in need of dental work. If you are considering Crossoaks Family Dentistry in Plainwell on M-89, I strongly advise the reader to consider other dental practices. Thank you.

Went to Plainwell today and the guy at the door insisted on my husband wearing his face diaper over…read moreboth his mouth and nose. He cannot breathe with this over his nose and we go everywhere with just our mouths covered as do most people. He was insistent and I wish we had walked out. The females in the office were much more pleasant. He needed to be a bit more lenient and not in your face. This is a first for us. Looks like we will be looking for another eye glass office and we've been customers for 14 years.

I was shopping for cards and got caught up in reading a lot of them. When I got to the cash…read moreregister, the owner was very pleasant. Making conversation, I asked him what time the store closes and he said 7:00. I asked him what the current time was and he said 7:20. He never asked me to leave and wasn't upset that I was oblivious to the closing time. I told him he could have said something to me and I would have cut my visit short, but he said I was in there before closing time and he wanted me to finish my shopping. I will definitely go back and felt my business was appreciated.

I have shopped in this store for many years and have always found their staff to be friendly,…read more always greeting and thanking people, and always willing to help! They have a wide selection of great gifts at affordable prices. The store is clean and well kept with a card selection that is second to none! It is easy for people to write negative reviews with out any empathy for the times or the stress that small business owners have to deal with! We all need to be grateful that we have folks that are willing to take great risk to open a small business. With the economic times and competition with all of the dot coms, we may find that in the not to distant future all we have left to shop at is the big box stores! That would be a shame, and certainly no fun!

The female employee was rude to my father. A male employee lied to my boyfriend about having a…read morenumber for corporate, proceeding to give him the wrong number. TERRIBLE EXPERIENCE AND LITERALLY AWFUL CUSTOMER SERVICE! Just go to a gas station or any other Wild Bill's Tobacco shop...

I bought a faulty vape pen at Wild Bill's Tobacco and when I went to return it they wouldn't give…read moreme a refund. I spent a lot of money there and expected them to at least give me a partial refund or a credit.

I highly recommend this dentist. The staff are friendly, knowledgeable and wonderful with kids. My…read moregrandkids love going to the dentist and can't wait to go back!. I was taking them to a pediatric dentist in Kalamazoo who was going to send my grandson to the hospital for oral surgery which was going to cost almost $2000 out of pocket, but the kid's doctor recommended Dr. Rowland and I am so glad he did!!! Come to find out, my grandson didn't need the surgery. Dr. Rowland was able to remove the bad teeth and not only saved me from spending a lot of money I didn't have, but saved my grandson from an unnecessary surgery!!! Thanks so much Dr. Roland!!!

Dr. Rowland's sign says, "caters to cowards" and it's absolutely true. While I don't fear the…read moredentist specifically, I have a very strong fear of needles, which makes simple dentistry like getting a filling a terrifying prospect for me. Dr. Rowland and his staff could not be more accommodating and kind to the fearful visitor like me. Rather than treat me like I had a problem--that all I had to do was "think differently" and I would suddenly be no longer afraid--they took care of me, offered me anything and everything I needed to make me comfortable (topical numbing to make sure I didn't feel the shot), and on top of it, they treated me with compassion. I can still remember the first time I was there for a filling, and Dr. Rowland sat there and spoke to me while squeezing my shoulder comfortingly as the numbing set in, helping me get my mind off what was about to happen. Now, while I still can't say I look forward to dental work, at least I don't dread it. Incidentally, I also appreciate how well the staff knows their patients--Dr. Rowland always asks after my family and remembers conversations from previous visits. I feel very welcome there and would recommend him to anyone!

Awesome hardware store and they go that extra mile to help. So glad we have this small town…read morehardware store in town.

I ordered an item on line to pick up at this Plainwell, MI store but i arrived 30 minutes after…read morethey closed. I called the store to see if I could maybe get lucky and just pick the item up. To my surprise and joy, I did get to pick it up!! Thank you ACE Hardware.

This is a wonderful store with a great inventory, excellent customer service and great prices. The…read moreowner is extremely helpful and organized. I highly recommend this buisness!

Poor customer service. Does not respond to emails. I ordered floss and linen around 4/2021 and…read morenever received products. Website says waiting for fabric. They shouldn't sell stuff if it is not in stock. Will not purchase anything from them again.

What can I say? They are the best! I know the staff by first name and I go there once or twice…read moreevery week. Charlie has been there the longest and he is super helpful. Have never stumped him on a question yet. Not only do I get to buy local, very important to me, they have what I need. Single bolts and nuts and motors for several items so I can repair something versus throw it away. I like that.

Very rarely do I walk out of Bob's Hardware without what I went there for, the customer staff is…read morefantastic! Very knowledgeable~

Went in to eye appointment to get new glasses and contacts. The optometrist made sure I had the…read morecorrect eye glass prescription even altering my previous script and showing me that my eyes had improved. I got a trial contacts and then he adjusted that script to make it clearer also. So many glasses to pick from and they were super helpful in finding the right frame to fit my face. Really like how throughly they were in the whole process.

I've been with Dr. Stagner for almost 20 years & the staff is so knowledgeable, they are the best…read moreat always helping me & my 2 girls find frames that are cute, fit our personalities & are foremost, the right fit for us optically!