An amazing rental experience. Sara got me the best deal (a lot cheaper than expected, a very…read morereasonable price) and really helpful over the phone (skip the website). Check out (Sara) and return (Toni) was easy and quick. i needed to haul a fully loaded 16' tandom axle cargo trailer across several states. The turbo diesel ford (quad cab) made it super easy. Plenty of power going up hills. Gas mileage 20% better than my Tacoma (when pulling trailer empty). Gas mileage better than my taco when not pulling a trailer. its a BIG truck, so not quite ready to give up my Taco. But any time i need to haul something big, ill rent from these guys.

I got the best price by a LOONNNG shot from the Fife Washington office.. They were very…read moreprofessional and thoroughly answered all my questions and made me feel comfortable about all of the details, especially Brian (Branch Manager), Jesse (Assistant Branch Manager), Tonilynn (Customer Service Representative), and Thomas (Vehicle Cleaning Agent). I asked them all for their names and positions because I wanted to write a review and was really impressed by their professionalism and even how clean the vehicle was- it got fantastic Gas mileage because I used cruise control , that was a plus in savings too, and just every aspect of renting it was really great! I drove it 1200 miles and it went smoothly. Thank you for a wonderful experience.

Needed a truck to move last minute, we went in & were quoted a fair price for the time we needed…read morethe truck for. I must say they are one of the friendliest staff I have dealt with in a long time...Chris Walls definitely took care of us. I had been at a U-haul earlier but the service there was terrible to say the least but these guys saved the day. They undoubtedly have earned themselves a customer for life.

They never send the receipt for equipment rental. I called probably 5 times and texted the guy…read morenamed Chris numerous time. Everything he would say "I will get it to you today" but he never did. After two months, he no longer answer my phone or reply to my text. And we still don't have the receipt. Not the right way to do business.

We picked up our truck in Orange County and then dropped it off here in the radical industrial…read morecontainer complex port area of Tacoma that was just around the corner from a bunch more containers that were being loaded on to the trucks and trains. After a little adventure to get here we found this place that looked like a hanger with a fleet of Penske trucks we drove in parked it in what was a good spot to me but I guess your suppose to go around the back? In a place that was already difficult to find yeah I didn't know that or see that truck is good thank you see ya! Overall our experience wasn't bad we got a good deal on the truck from Penske.com drove it up from Orange County and returned it here. Safe travels drives adventures moves or whatever driving activities you choose to partake in!

Gates locked with no warning of timeframe. Personal vehicle held hostage inside of property. No…read moreprior disclosure was made by the employee who got the truck. 35 minutes to get the truck keys - 20 of which were waiting for employee to arrive at front desk and waiting for employee to find truck in lot and provide it.

They were great! Very helpful. Great service. Made my job a lot easier. Pick up and drop off were…read morequick and easy. Equipment was exactly what I needed

Seriously a rude group of people. Not one of the 3 people was decent when trying to rent or return…read morethe machine.

Update to Review: I was contacted by the U-Haul regional office and they resolved my issue within…read more24 hours, getting me a trailer so I could resume my trip. I was appreciative that they stepped in and took care of me. Original Review: The rude and dismissive owner provided terrible service. James was unfriendly from the beginning. I asked several questions and his answers were curt and uninformative. I got the impression that he didn't want my business. We went out to attach the trailer to my truck and he told me that the brake lights weren't working. When I asked him if it was my truck or the trailer, he said that it was my truck. I questioned this and asked if the trailer could be checked and he repeated that it was my truck. He referred me to the Lakewood location to get my truck wiring repaired and they confirmed that there was nothing wrong with my truck, it must have been the trailer. Unfortunately, I was not able to get another trailer rental and I had to delay my trip because of James.

They'll scam you on gas at this location. They listed the gas tank as 7/8th full when it was…read moredefinitely not. Rent someplace else. I just don't want to go back and argue but definitely a rip off

Small but they do a good job!…read more Brian I think is the sole proprietor/mechanic at this location. Went through here for 2 truck rentals, he gave us the 10% military discount and 10% web discount and went through all the insurance options with us. $400 cheaper than the same equipment from U-Haul, with 2 additional travel days. Only issue was with the truck trailer. Someone didn't coordinate properly, so we had to pick that up from their Tacoma location. Worse, a piece of the trailer broke while we were loading my husbands '68 mustang onto the damn thing, getting that all sorted out cost us almost the whole travel day! That was a pain, but not I think a reflection of this location or Brian's work. I would go through here again for sure.

New in town, used trucks at this location twice this week. It's in an industrial area, but it was…read moreclose to me so that worked out fine. The staff was very helpful and professional, and both trucks were clean and well maintained. Check-in was fast and easy, overall a great experience. Thank you!!

First, the area is super sketchy. If it was dark outside I would not have felt safe to be there…read more Even with some daylight it felt sketchy. We reserved 80 of their plastic reusable tote/bins for our move. Online said they were available. I showed up at the place looks sketchy. The office is in a metal shipping container with minimal signage. The poor worker had no clue there was a reservation for any boxes, let alone 80. He then said well it's going to take a while because the bins are kept on a second floor and there's no elevator. A few minutes later he came down and said there's only 12 bins and he called his manager and said "no where in the area would have that many." Then why was it on the website? Also, what's the point of reserving the boxes ahead of time if A. They weren't even aware there was a reservation, and B. There wasn't even close to enough boxes? The employee was so kind and apologetic. His name is Tyler and he called around to different Uhaul to find more bins, called his manager repeatedly, etc and felt so genuinely bad. He was so nice.

The van broke down and the key broke. It was unable to be used for over six hours. Before the…read morePenske 24/7 told me it would be 3 hours before a locksmith could repair the key and that it would be another half hour after that before we got the truck started, I was on hold for about two hours. This problem started about 1pm, and at 8:30pm no one had showed up yet, so I called Penske and told them enough was enough, that I would leave the broken key in the van, and leave. The Penske rep said he would have the van towed back and that I had to talk to the Seattle Penske about a refund. I did and got confirmation of refund but $600 is still on the card I used.

When we rent we use Penske there a good reliable company gives me an alternative to using U-Haul…read moreprices are competitive but if I want to haul my own trailer behind one of the cargo vans they use a standard 2 inch ball. And it doesn't make any difference what size truck you need Penske has the equipment for you or can get it delivered to you the staff is always helpful you can rely on Penske

Today I was in DIRE need to get my breaks & Transmission flush on my KIA. I searched on google &…read morefound Alltek auto repair. I also found great saving on his website. I called Ron he quickly asked what I needed fixed on my car. I explained what the issues we're he Immediately said he could fix the issues & would call for parts right away. I was like really this is too good to be true. Then he confirmed my price.....which was way CHEAPER than what I was quoted the day before. Ron's customer service was amazing! I was in & out like a breeze BEST customers service ever. I would recommend Alltek auto repair to family friends & co-workers. Thanks so much Ron & Mr. Smooth

Ron did an amazing job with my Xterra. I needed an engine swap and he kept me in the loop of…read moreeverything I needed fixed, never gave me a hard time for blowing his phone up asking about my car. The work these guys did is absolutely amazing. Prices are the best I've heard especially for an engine swap. I'd recommend these guys to anyone who needs any auto work done!