Today, DeVries was in Ephrata, WA conducting a free, document shredding service for the local…read morecommunity. It was a great service, and the employees were helpful, professional, and didn't ask any questions about the documents we were shredding. We did bring a truck-load of boxes. I would recommend this service if you can get it. When I lived in Spokane, my employer used them to shred and store documents, and they did a great job.

From the owner: DeVries Business Services provides paper shredding, document storage, document scanning,…read moreHIPAA-compliant courier, commercial moving, and e-waste collection services to businesses and the healthcare industry in Spokane, Eastern Washington, Northeastern Oregon, and Northern Idaho.

Worst customer service in the world. Posting states they provide a service but refuse to provide…read moreservice to individuals. Would not recommend calling or wasting your time.

We contacted SCS to deliver document between 2 Spokane locations. We received a quote & agreed on a…read moreservice. After contacting SCS for simple & reasonable clarification on terms, the SCS rep. was extremely rude, demeaning & hung up on us with the statement: "Find yourself another provider!". We did. We are happy we called anyone else. Spokane is represented by many providers who will not treat customers as trash like SCS did. Never use them.

My son's car broke down in Ritzville, and it was going to take three days for the mechanic to get…read morethe part. I found the part for sale in Spokane, and then I contacted Sean at Spokane Delivery Service to arrange for it to be picked up and delivered to Ritzville. It was either that or I would have to drive from Seattle to deliver the part. Sean's price was reasonable considering the distance that would have to be traveled, and it seemed well worth it to me. Sean picked up the part in the evening and delivered it early morning the next day. My son was soon on his way home. I really appreciated the competence and reliability this service offered!

My experience with this company has been a positive one. While here on a job assignment at the…read morelocal hospital I have called on this company for my transportation needs and have always been met on or before time and always with a happy positive driver. Anything I have requested of them a has always been well received by the driver and have always been taken care of promtly. Furthermore I would recommend this company highly based on my positave experience.

If you would like to interact with exceptional people, use Youngs Taxi Service! This company went…read moreabove and beyond for our transportation needs, wether it be, they showed up earlier than what was requested, or having the friendliest drivers, I would recommend them to anyone who needs transportation in the Spokane area.

Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

Great rates as a getting quotes was easy. Excellent communication, quick responses, very customer…read moreservice friendly and customer service oriented.

Damaged and then lost the package. Never contacted us and no way to contact them…read more .

Awful. Awful. Awful…read more Let me save you the suspense: if you see the words "OnTrak" associated with your package, kiss it goodbye. You're not getting it. Not on time. Not at all. Not even close. OnTrak is a masterclass in how NOT to run a last-mile delivery service. Their idea of "customer service" is a ghosted text message from an AI chatbot with memory issues, and the human touch? Nonexistent. You could train a raccoon to do a better job following delivery instructions. I had clear, simple directions for my package--deliver it to the front door. Not the back alley, not the neighbor's porch, and definitely not "somewhere in the vicinity." Did they follow them? Of course not. It's OnTrak. They treat instructions like optional side quests in a video game they've already rage quit. And let's talk communication. There is no number to call, no one to speak to, just a soulless SMS system that leaves you shouting into the void. "Your package is on the way!" they chirp, right before it's marked delivered... to a location that exists only in a parallel universe. Pro Tip: If your retailer uses OnTrak, stop what you're doing and call them. Demand a different shipping carrier. Don't wait for your package to vanish into thin air like mine did. They need to hear how bad this service is--because clearly, OnTrak isn't listening. Yelp fam, Reddit sleuths, TikTok watchdogs--let's talk about this. Why are companies still using them? Who is benefiting? Certainly not the customer. Tag your favorite retailers and ask them why they're letting this chaos continue. There are better options out there. Bottom line: If your package gets handed to OnTrak, prepare for disappointment. And then go publicly tell the retailer to stop partnering with them. Say it with me: Not today, OnTrak. Not ever again. .