Excellent customer service. We had a package stolen from out front porch and have switched to…read morehaving them delivered to our UPS store. We are assisted in an efficient manner every time.

The person I had to deal with today was a true test to my sanity. I could have thought it was me,…read morebut I heard her arguing with another customer. I understand if policies change, I understand if processes change, I understand that some people might have a bad day. BUT what in the total teat was that? Embarrassing me in front of everyone in the store was so wrong on many levels. Was I upset? Yep, when you refused to talk to me or actually hear anything I was saying. I'm sure it showed. Not once would the yappity angry woman stop talking long enough to have real dialogue. The problem - she is blaming Amazon and me. She wouldn't even look at the email sent from the UPS Store, by the the UPS Store that had nothing about Amazon in it. She refused. I just wanted to understand. She told me to call Amazon. So I countered, does Amazon normally answer questions about the UPS Store emails? That seems odd. She wouldn't even print my label until I listened to all her vile words first. She made that clear. I asked two times "please print my label so I could leave" and she said she would after she was done explaining everything for the third time (in a condescending tone) and I could leave if I didn't let her. She even said "have a nice day" sarcastically and angrily when I said, could I please pay for my Label. Yeah Customer Service at its finest. Again, I could think it was a me problem and I was emitting some sort of "please accost me" vibe, but I saw her handle another customer just as unprofessionally. Now, did she actually return my package or throw it away? I guess time will tell.

1.26.26: It was my first time in at this location and had dropped off 4 separate Amazon returns…read more The male clerk was nice and friendly. He was even patient with me when I had to pull up my QR codes on my phone for him to scan in order to accept my return. I received a printed receipt confirmation for my records. All in all, quick and easy trip.

My wife and I were treated to "the way Customer Service ought to be"! Lindsey S help us with a…read moreminor but frustrating purchase return gone sideways with the giant phone tree otherwise known as Amazon. Her polite, efficient and effective manner solved our concern. Great success awaits you, Lindsey S, in Tax Accounting! Thank You for Your help, Art & Tanya.

I have nothing bad to say. They are always so quick, accommodating and working with me for my work…read moreprojects. If they weren't here my deadlines would be missed. THANK YOU ALL SO MUCH

I know this specific location has had issues with customer service, however with Dylan at the desk,…read morehe single-handedly combats those issues. I came in to mail a couple of Christmas gifts and he was extremely accommodating. He took the time to explain my options, have a pertinent yet succinct conversation with me, and then packaged up my presents for me to ship. All during the Christmas hustle and bustle. So grateful for humans-beings like Dylan, who work hard to serve our community by doing their jobs well. A HUGE shout out to Dylan for doing his job with a phenomenal attitude, in-spite of being exhausted and run down by the 2020 Christmas crowds. Thank you!

I work for a company that has an account with FedEx to send stuff out, but the issue I have because…read moreI'm the Parts Manager here is that every time I set up a day and time for a package to get picked up from our location NO ONE comes by to pick up our packages on the day I schedule the pick up. Now when FedEx Express drops stuff off I asked them if they can take them and drop them off so they can get sent out to my customers. They have told me that they aren't supposed to do that but they will anyways because the package has been sitting in the pickup location for 3+ days. These customers I have are paying alot of money for these parts in general then adding shipping on top of that then they have to wait like a week to get their parts when it should have only taken maybe 3 days to get to them from the time the order is placed by me to the manufacturer, shipped to me then out to them... Not too happy with that right now

This is a convenient place to ship your FedEx package. They also have a drop box if needed to drop…read moreyour package off after hours. Always clean and never seem to be busy. The staff here are always a friendly bunch as well. There is a very large, free parking lot adjacent to this office. It can be a bit tricky to find if not familiar with the airport roads so I would suggest looking it up on a map before heading out.

Bought Harold Balazs print. Only place that sells them! Very pleased with purchas/delivery. Great…read moreselection of prints of WA state landmarks

From the owner: I make cool art of the nwread more

I reached out to Agnes, needing assistance with a complex matter. She was super responsive, kind,…read moreprofessional, and helpful. Highly recommend!!

Wonderful interactions and services. We are buying a house several states away, had a few delays in…read moreclosing, schedule changes, and paperwork mishaps on the sellers side of the transaction. Agnes knew how to handle everything, she has been accommodating and reassuring throughout the process. She met with us yesterday with all of our documents printed and ready to sign, she notarized everything, scanned the docs and overnighted them back to where they needed to be. She knows the process and took care of everything seamlessly. Definitely recommend!

This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.