Cancel

Open app

Search

OnTrac Photos

You might also consider

Recommended Reviews - OnTrac

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

I live an hour from where my package continues to sit in Spokane.
Lee M.

Update my package that has been sitting in Spokane since 10/28 arrived today on 11/12. Unacceptable . Did I mention I live just one hour from Spokane ‍ I truly wasn't expecting it to ever arrive so I guess I'll call it a win. I still will not shop with any company who uses Ontrac.

Terrible service every time guaranteed. Would give them 0 stars if possible. Spokane office had our package from 12/5 to 12/20 with no explanation on the reason for the delay. Showed delivered on 12/20 which I was home all day and the package never showed up. OnTrac told me to take it up with the vendor. In further discussions with OnTrac, they told me that the Spokane branch was operating on emergency orders only and that was the cause of the delay. Do not use this shipping company, no acknowledgement of their failure.

UPDATE: It's 11/24 and this package is still "expects delivery delay" stuck in Spokane. Thanks for nothing, OnTrac.

See all

Photo of Cody S.
61
16
13

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of N M.
0
5
1

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lee M.
0
83
7

4 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Danny J.
137
14
1

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Jacob H.

Jacob H.

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - OnTrac

You might also consider

Five Star Moving Services - A bed that we put together

Five Star Moving Services

(4 reviews)

Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

The movers were kind and professional. They were quick and efficient would highly recommend themread more

OnTrac - couriers - Updated May 2026

Loading...
Loading...
Loading...