Bought a membership here and called several times and left voicemails and was never contacted back…read more Waste of money.

I fell in love with this place. All of the employees & instructors are so kind and welcoming, and…read morethe classes are SO FUN! I wish I could ride with Nicole & Sydney every day! The whole facility is super clean, and the showers are private & awesome - they provide all the products you might need. Plus, the studio puts so much emphasis on inclusivity, which is just amazing! I couldn't recommend it here more.

Best Gym in Rockville Centre. I Highly Recommend! I've been a member at Sportset Health & Fitness…read moreClub for a year now. I also had my son's birthday party here last year and the staff was amazing with assisting me set up for his birthday, and entertaining them the whole time and it's hands down the best gym I've joined in the area. My son is also in multi sport with Joe Marve and he loves it. Joe is the best with kids he definitely can keep the group of kids entertained and listening which is hard as is in my opinion for 5 year olds. The facility is spacious, super clean, and well-maintained with equipment for cardio, weights, and everything in between. They have an amazing variety of group classes (yoga, cycling, kickboxing, barre!), a basketball court, and 1 on 1 personal training. The staff is incredibly friendly and welcoming. They know members by name and always go out of their way to help. The Come Together Yoga studio is a huge bonus, and the overall vibe is motivating without being intimidating. The juice bar is perfect pre and post workout as well. Plenty of parking too, which is a big plus. If you're looking for a full service gym that feels like a community, Sportset is it. Worth every penny! Definitely check it out. They offer day passes.

Watch out they just want your credit card Once got the…read morepayment no service no response no customer services at all

I've been a member here for about 4 years now and I've never been happier with a gym. The workouts…read moreare challenging but fun and interactive. The coaches are all so supportive and really push you to be your best self! I highly recommend OTF if you are really wanting to take your fitness & health seriously

One of my favorite gym/workout experiences yet. The staff is very friendly, coaches are supportive…read moreand remember you as you become a regular, and you're sure to find a friend/buddy during class. It's not a competitive setup, but you often find yourself being motivated to push through as you look at the splat points board. The coaches are also great at including modified versions of each workout for anyone who needs them and they happy to make adjustments to the routine for you if there's a health concern. Elite membership is currently offered at $119 and Unlimited is $179. They have specials depending on when you sign up. The OTF heart rate monitor was on sale when I signed up back in February. There are 2 options available in terms of style/wearing format. I'm working to attend more consistently but have already seen great results through the workouts and other lifestyle changes.

You try to cancel and they send you to collections...awfully run gym…read more DO NOT SIGN UP

Fine gym until you want to cancel. I canceled my membership…read morein April. I started to receive emails in June stating I had to update my credit card on file as my account was in delinquency and I owed $.. they kept trying to bill an old card I had on file. I called Fitness 19 in July and they said "Sorry about that, you only owe $30 for April and then we can cancel your account. So I pay. In August I get a phone call from a lawyer on behalf of Fitness 19 trying to collect my money. I called and spoke to the manager who said sorry the $30 never went thru so pay again and then we'll cancel your account. This place is a scam.

Front desk really needs to get it together on how they speak to their guests. Without customers…read morecoming in, you won't have a job. Place needs better maintenance as bathrooms are always wreaking of urine especially the kids family bathroom. Why do we have a children's bathroom with no proper way for children to reach the sink located inside the toilet? Staff at the salon also has a bad attitude. For such a high end gym, customer service is lacking 100%.

I've been coming to Lifetime Fitness for 8 years. Started as solo and then got my family enrolled…read morethroughout the years. I've never experienced anything like what happened recently. We pay nearly $900 a month for our memberships and our three kids' swim classes, so we've always expected -- and usually received -- respectful treatment. This past Sunday, my kids were running late for their swim class. When they arrived, my wife rushed them inside so they wouldn't miss more time, planning to return immediately to the front desk to scan in. We were even planning on enrolling our youngest daughter to swim class that day as well. My wife also had our Nanny with us as helper who was also considering enrolling her own daughter in the gym and its programs, so she joined us to see how everything worked. Unfortunately, what she witnessed ended up convincing her not to sign up at all. At the front desk, the receptionist, Sharon, stopped my wife very abruptly and insisted she scan in first -- despite her clearly explaining that the kids were late and she would come right back. She said "I don't care" and even made her pull all kids out of their class and bring them back to the front desk just to scan in. When she explained that our family has been a member for 8 years and fully intended to follow the process, she responded with, "If you've been coming here this long, you should know how to follow the rules," followed by, "Maybe you should arrive on time next time." Our Nanny was shocked and even asked us why we pay so much here just to be treated this way. My wife asked to speak with a manager -- something we've never done anywhere -- and Cheryl, the manager, came out. Unfortunately, she immediately sided with Sharon and made them feel unwelcome rather than heard. The entire interaction left them feeling disrespected and uncomfortable, and it genuinely made my wife question whether they were being treated differently for racially motivated reasons that should never play a role in customer service. In eight years, we have never had an issue with anyone at this club, but this was our first time interacting with these two staff members, and the experience was deeply disappointing for both me and my family. Sadly, Lifetime has lost a long-term customer -- and a potential new one.

My boyfriend invited me to this gym since he is a member here. I have a push fitness by my house…read morebut have never been to this location before. The front desk was very friendly and allowed me to get a day pass to check out the gym and workout. The gym is absolutely gorgeous and huge! The workout rooms are spacious and organized. The locker rooms are clean and full of light. Members are very respectful and keep the machines clean. I love that they have a fitrition bar where you can grab a snack, protein shake or a meal after your workout. I tried their thicker than snicker protein shake and it was sooooo good. Tasted exactly like a snicker bar with a touch of banana. It was almost $8 for a small size which was pricey but kept me full for hours. The membership is a bit expensive, $60 a month but you could use all of their push locations which is convenient. Might consider joining.

Beautiful gym does say luxury. I believe I might have joined but they stole a little wrist wallet…read morein restroom put it down next to my water bottle on sitting area turn around to put jacket locker, and this other lady put her gym bag same sitting area. At first I said maybe put in locker open again saw she left quickly I followed down to entrance and I made believe asking guy for my id I knew he was holding since on a pass she realized I knew she took my wrist wallet only had 10 bucks in it but just took away my taste to join.

I'm very disappointed with 24 hour fitness gym overall. The facility is often dirty, with numerous…read morenon working equipment, and there is rarely any staff available on-site, which makes it feel neglected and poorly managed. For a gym, cleanliness, working equipment, and proper staffing should be basic priorities, and unfortunately, this location falls short on both. The only bright spot is Stewart. Despite the overall condition of the gym, Stewart truly stands out. He provides excellent customer service, is always professional, and goes above and beyond for members, even while clearly being overworked. His attitude and dedication make a big difference and are the ONLY reasons I continue to show up. Stewart deserves recognition and support for the great job he does. He provides excellent customer service & genuinely tries to help, but it's clear he is overworked and carrying far more responsibility than one person should. Management should take note that Stewart is doing his best in a situation that needs serious improvement. Until staffing and cleanliness are addressed, I would not recommend this gym.

My go-to right now. A very complete gym, reasonably clean (as these things go), with features that…read moreI perhaps won't use often (pool, whirlpool, basketball court) but competitive with anything else out there that I've visited. (Although, tbh, I haven't compared to boutique gyms with specialization.) Big plus for me: its close and, among the gyms in Nassau county, has adequate parking.

I have mixed feelings about this gym- of the ones I've tried on Long Island (Suffolk and Nassau),…read morethis is one of the better ones. But it's not a high bar. Staff here is really friendly I will say. Not really the cleanest LAF No one re-racks their weights. The way they rush you out at closing time (overhead announcements every 5 or less minutes), you'd think the staff could take the time to rack the weights. It can get REALLY busy. I try to go during non-peak hours but even then... they could really use more machines. The bathrooms are okay, or the cleanest but expected for a public area I'd think. It's about the gym goers as much as the cleaning staff though. Gym goers though tend to be pretty friendly I find. So.. not the best not the worst

This gym is crap! Brand "new" gym and things are already broken and stay broken!…read more This gym is always packed and even worse now that the garden city park LA closed. It is packed all hours so expect to be waiting for people to be talking on every machine. This gym is only worth coming if you get a membership under $10 a month.

Came in today to pay for my monthly membership after a few months off…read more Have to get that body back after eating so much from watching TikTok videos. Those damn seafood boil gets me every time. lol. Jared at the front desk is again AMAZING. A true professional, friendly, personable and so so nice. Jared has a great personality, very knowledgeable, helpful and yes gorgeous white teeth and ALWAYS a welcoming smile. Great sense of humor and very so polite. It's always so great coming in and receiving such a welcoming presence and personality. See you soon. Thanks again.

Staff seemed nice, etiquette wasn't terrible, gym music was not at all overbearing…read more Interesting mix of gym goers (older, younger, college students, groups of broccolis at some machines), not a lot of "gym bros." For the most part, everyone just kind of does their own thing which is good. Equipment looked a bit run down, rusty, kind of dirty, machine pads splitting and breaking apart. The gym itself is super messy, there are maybe 10 mismatched dumbbells on the rack at any given time because all of the equipment is just thrown all over the place - ex., one 30lb dumbbell here and the other is underneath a bench at the far end of the gym. The lighting gives you a Dollar Tree vibe - It's actually kind of sad and depressing. Locker rooms are a little crowded, maybe a bit less crowded during the day. Apparently this location will be going through a renovation period, so maybe it will be better when done. Overall experience? Wasn't terrible, I got my workout in, however, I think LA Fitness needs to hire better management and a better staff - a staff that will stay on top of certain issues and care about the overall gym goer experience. It seems like some of the complaints from years ago were never really addressed. A renovation would be nice but won't mean anything if you still have the same management and staff working there.