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    Life Time

    2.9 (186 reviews)
    Open 4:00 am - 12:00 AM (Next day)

    Services - Life Time

    Group fitness

    Personal training

    Virtual fitness classes

    Life Time Photos

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    Proof of membership

    My family has been members of Lifetime for the past 12 years. On 6/8/24 at 10:30am, a team member at the front desk was blatantly rude and unprofessional. There was a miscommunication about the status of my mother's membership. She had a medical procedure and thought she needed to pause her membership since she would not be able to exercise for a month. She spoke with a team member about this and they said since we are a family of four the membership fee does not change if we still have 3 active members. In the past members of my family have paused their memberships and when they returned simply scanned back in at the club to reactive it. Yesterday a front desk team member berated my mother insisting she was not an active member. My mother, confused about the situation said not one has said anything to her as she has been attending classes after her recovery the past few weeks. She continued to state my mother was not an active member and did not listen to anything my mother had to say. Frustrated my mother asked for the manager to which the woman said she was the manager. As it was a Saturday morning it was very busy in the lobby. There were many onlookers who watched as this team member who called herself the manager belittled my mother for attending classes in the past weeks. The woman (white, slim, light hair) caused a scene. She kept insisting my mother was not a member and has been coming in "without paying" the past few weeks. This "manager" could have pulled her aside and clarified the situation while reactivating her membership status. Instead she embarrassed my mother and kicked her out of the club. Frankly this behavior and treatment is demeaning and disgusting considering the membership fees and length of time we have attended this club. TLDR: Unprofessional "manager" bullied my elderly mother out of the club.

    Rishi C.

    The best gym ever and friendly staff always willing to help the place is always clean and well kept

    Shadow of its former self... Many members days are numbered. This gym was amazing, but its glory days are over sadly. The Basketball community was lied to, kept in the dark and deceived. They ripped out 1 full court to put in a permanent Pickle Ball court. That messed everything up. Having only 1 full court for basketball not only is NOT what I and many people signed up for, but it has created a wait time that of an L.A. Fitness for a next. It is insane. Also, the pickle ball court is empty soooooo much. GM, corporate or whoever is making the push to bet on Pickleball has destroyed the thriving Basketball Community which has come together at this gym. The bonds and comradery sadly shattered because of this move. To boot, We were told that no permanent fixture of a pickleball court would be added. Lies... the agenda was to add the pickleball court regardless of what the basketball community's concerns were. Plus, we were kept in the dark about all this, because they knew we would have a huge issue with this drastic change. Membership price has gone up since I have joined and the quality has gone down. Pool area... you name it. Don't get me started. The price increase for membership for "quality". I never complain, but I just could not stay silent anymore on this matter. I and many are hugely disappointed in this gym. PS. Edwin is no longer at this gym. He is at another location in another State now. Promotion? Hmmm Update after response below, from Gym: How do you plan on rectifying our concerns? You can't ! Lifetime Bucks is not an answer. The experience was in your hands to begin with and your club does not regret anything. Your top priority should not be to deceive your club members. People talk. You honestly think members don't know through word of mouth what is coming? The Basketball community was lied to multiple times. Our concerns were of no matter. It's not just one person. I guarantee you if your club came to the court and ran the idea by any of us, we would have turned down any thought of such a drastic change. That is why it was "kept in the dark". It is us members that pay to keep your gym open. The future new member who is paying at least $220 dollars a month for the horrible quality towels, which were once good. The ones, mind you that are empty many many times. Amongst other things that you claim is servicing us. The services that you think people want. You can give us any excuse under the sun that you try to pass of as reason, but the fact of the matter is we see with our own eyes how empty those pickle ball courts are many times. We know how packed the Basketball court is now in comparison. The lights go off on the other side from lack of use. Come on. Serving all the members is a great thing. You failed at the attempt, because all are NOT being serviced the right way. You want signatures ? I'll start gathering. Not a problem. A place like this should be deserving of 5 stars. Smh, Not 3 on yelp. The proof is in the pudding.

    A hair and spa salon
    Daniella S.

    I'm loving this place. At first it took getting used to so many bodies machines movement in all directions. The spaces are ginormous, plenty equipment in differ the stations on thee floors of pure fitness tools. Their yoga pilates space is wonderful with good teachers that offer a studio peaceful space for mindful body movement. Their pools are awesome with dedicated lap pool and common area pool. Plenty of focused life guards and towels and equipment to make it safe and fun. HOWEVER The chlorine content is so high however that I smelled like chlorine up to three showers/three days later and still a faint residue smell remained. It's a shame to swim for fitness health in a soup of chemicals. The jacuzzis the same. In fact I remained only a short time until my eyes felt they were burning. Showering is a pleasure and the lockers have their own combos, awesome hair dryers, swabs, shampoo rinse and body lotion hair spray, while fully equipped with plenty towels (some people grab 4 at a time which makes me wonder how much we are damaging the eco system washing gum towels alone :/). There is an attendant if you forget your combo or it won't open, which seems happens. There is an awesome spa/salon and I've hooked into two of the best techs I've had. Bethany and Jamie are really pros and so pleasant to chat with. An eatery of fast good food makes this a one stop spot to enjoy yourself for hours. Instead of the mall! They offer really yummy eats that are organic and fresh while also offering "healthy" snacks and smoothies/shakes. They even accommodate your dietary taste needs and I may have started a trend of Collagen/Peptides in your Coffee after requesting it one morning when I signed up. The staff are really helpful cheery and pumped on fitness endorphins and take every opp to upsell you at every chance.

    The entitled population that comes here is too good to walk to the trash can. There also is nobody coming by to regular clean.

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    Page 1 of 5

    Ask the Community - Life Time

    Review Highlights - Life Time

    Peter Gordon and his team are fantastic, can't recommend this place enough.

    Mentioned in 3 reviews

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