competitive bid, conscientious, hard working team who got it done in exactly the amount of time…read morethey promised and my floors are no longer squishy but firm and solid....great workmanship but slow communication from home office.

I had them install a basement encapsulation and the work was pretty good. Contacting them…read moreafterward is impossible though. I am trying to get them to come back an pull back the liner so that I can have some work done in the crawl space and I cannot find out how much they will charge or when they can do it. I want them to do the work so it will not void my warranty. I have now called a few times with no response. It has now been 2-3 weeks since I first tried contacting them and have not heard back from them.

I can't remember the last time I wrote a review, if ever, but my experience with Commonwealth…read moreRestoration Specialists was SO BAD that I felt I had to warn others away. The business is broken into two parts- one team handles mold remediation and is run by a guy named Cameron. The other team handles the contractor services to rebuild after the remediation and they're run buy the owner, Kevin. The only reason I gave two stars instead of one is because Cameron and his team were actually pretty great as far as response time went. And as far as I can tell, they did a good job of eradicating my mold problem. Only time will tell if that holds up. The real problems began when Kevin's team took over the rebuild process. I had mold under the two additions in my home- a laundry room and a former porch turned office. The floor of the laundry room had to be stripped down to subfloor and the office had one wall that got stripped down to studs and a window that needed to be put back in correctly. Everything on Kevin's end was a nightmare. His office help, a woman named Jessica, was super nice but new and clearly not great at her job. I didn't get a corrected itemized contract until the end of the job and I had to practically harass them to get it. I was told multiple times that Jessica would reach out to set an appointment to go over paint and flooring choices, but the most I ever got was a text. I didn't meet her in person until the final walk-through. The paint job was bad, the caulking was awful. After the job was done but before the final walk-through we had a heavy rain which ruined all the work done in the office. Kevin (finally) came out for the final walk through and in 30 seconds proclaimed that the problem was my gutter. Why NO ONE realized that in the THREE PLUS months the job went on I do not know. There wasn't a project manager until about a week before the job ended. Kevin said he'd "take care of the gutter for me," but what he really meant was he would charge me an extra fee. I ended up getting someone else to do the work because I didn't trust him. The one time I was supposed to meet with Kevin before the work started he didn't show up and didn't answer his phone until 30 minutes after our meeting time, which I had left work in the middle of the day for. They STILL have my spare key despite the fact that I reached out to them after the job was done to have it returned. Kevin tried to tell me I owed about $1400 that I had previously paid in the down payment. I had to literally walk him through the math and get backed up by his new project manager. Guaranteed that if I had overpaid, no one would have caught it or admitted to it. I'm repainting the office because I don't love the color I chose, but also because their paint job was so bad. I have to take breaks every few minutes to try to calm down because I find something else that was done poorly. All in all, the project cost me around $11,000 and took more than three months. DO NOT USE THIS COMPANY.

Do not do business with this thief. We had part of our roof blown off in a storm in Sept of 24…read more Water leaked into interior walls from top floor and went into ceiling and walls of main floor. We needed a new roof, drywall repair and floor repairs; two bathrooms needed repair as well. Insurance was involved- this turned out to be the bait. We engaged Kevin Ayescue and CRS, who promised to start in a month and be done in 3; they advised us to find a 3 month rental. It started 2 months later than scheduled. Roof replacement went well despite late start. Slow but progress was made and CRS hired movers to move, clean and store our contents out of the house on April 1 to commence interior repair. We never did get a contract from him for the complete job even though we asked repeatedly. Work was intermittent, generally 1-3 weeks of work getting done then no one would show up the next Monday. Work then stopped entirely in July with drywall, paint and trim still needing to be installed even though we had paid for that. Thank heavens we hadn't paid for the bathroom installation yet. Kevin didn't respond to calls or emails for weeks then came back with a new project manager each time he showed up. In July we realized he had been using different subs, paying them to show up to work but never paid them again so they didn't come back. By the end of August, with no progress since July, we hired other contractors to finish the job. We asked to have our contents returned, which included all our living room, dining room, office and 3 bedrooms. All of which we had paid up front over $25k to have cleaned. When we finalized the repairs with different builders, we asked for the contents to be returned. He required additional payment to return our contents, which we agreed to pay just to be done with this nightmare. Finally the first load came in early December and it was clear nothing had been cleaned; in fact contents were dirty and damaged. Turns out the movers he hired was a shell company in his name and he used his own guys who are not professional movers; nothing was properly padded or packed let alone cleaned. When we pointed out that that we had paid for the cleaning and that it wasn't done and that cost was more than the remaining fees, he didn't address that and started threatening lawsuits, demanding more money and holding our contents hostage. When we refused to pay more, noting again the scheduled of payments made and what they were paying for, he cut off communication, saying "thanks for the contents." We had the receipts so we were confident of our position but didn't want the hassle. We had negotiated for 2 months to get our contents returned and his demands kept getting crazier so we walked away from it. He stole our dining room furniture that included antiques, our couch, 3 bedrooms worth of furniture, office contents, and even my mother's china. We finally looked up reviews and have found there are multiple legal actions against him and his companies and his license has been withdrawn. Do not do any business with this thief.

I left food at my fridge while I was gone for the summer and the electricity got cut off. Ben from…read moreRestoration 1 of Richmond South came down and really helped me cleaned the horrifying situation in m fridge with patience and care. Ben also followed up with the situation and show great care about their service. I recommend Restoration 1 of Richmond South to whom needs to clean fridge related hazard.

From the owner: At Restoration 1, we help people get their property and life back to normal when they're dealing…read morewith water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. Give us a call today!

I hired Hero Mold to come check out my crawl space and let me know what needed to be done. They…read moreresponded quickly and came out ASAP & I got on the schedule. The technician Greg who was assigned to my job was super great to work with. He went above and beyond. He was a great communicator & I felt at ease and he did a great job. Mold is no fun, but they made it easier. Thanks so much Hero Mold.

Very dangerous for your employee to pull the stunt he pulled whole behind the wheel of your company…read morevehicle. Not a care in the world for the safety of pedestrians or other vehicles around him. First, he ran a stop sign, then a red light, which made him swerve and he almost hit multiple vehicles and ran up onto the sidewalk. Then, he decided it would be acceptable to cuss and give the middle finger when he was in the wrong. Poor guy that had been cut off by that deranged employee of yours. I didn't stop because I had my kids in my van, but how dare someone act like a complete nut job while driving a company truck. It was a white pickup truck didn't get the make or model of it. So disgusting on how he was being towards everyone around him not safe at all, such a bad look for your company. The manager or owner needs to take this very seriously and really think about taking this person off the road and away from the company before he ends up injuring someone or worse and it's gonna end up costing the company alot of money over his actions.

Impressed at how responsive they were. My gf and I smelled something moldy around the house. As we…read moreworked our nostrils on overtime, we realized the smell was coming from the vents. We were able to get someone in the next day after a holiday weekend at an affordable rate. Our vents were inspected right away. Great to have met the owner as well. Thanks Chuck for your explanation on weather changes and happy to hear it wasn't mold. Still looking forward to getting our vents cleaned with you guys in the future!

These guys promised they could do anything and everything we needed in regard to mold remediation…read moreand, instead, did the barest "cleaning" of our hvac system. when I had the inspector back out, she said it looked like MoldX cleaned the leash to reach spots in the air handler and nothing else. The new guy I got to do the remediation said there were absolutely no signs of any containment having been done before. From watching these guys on outdoor security cameras I know they didn't wear any protective gear. Despite its name, MoldX knows NOTHING about mold remediation.

Daryl provides incredible customer service and installations, all with a fantastic and fair price…read more As a real estate agent, I send all my clients who have crawlspace needs to NCR. I would highly recommend giving Daryl the opportunity to serve you - you will not be disappointed!

As a local real estate broker, I'm always looking for solid contractors who show up when asked and…read moredo a great job resolving issues we find during our inspections. Nixon cleaning and Restoration has helped me many times and they are friendly, honest and informative. Yesterday, I had a final walk through prior to a closing and we stumbled upon a mildew issue and Mr. Nixon showed up within 30 minutes of me calling and explained his thoughts on the new found issue and treated the mold/mildew on the spot and made the purchaser feel confident moving forward. Very impressive. Do not hesitate to reach out to NCR.

Prompt estimate, good price, prompt scheduling, quality installation, and careful clean-up. We…read morewere very happy with Duct Cleaning Solutions.

From the owner: Duct Cleaning Solutions is your one stop solution for energy efficiency in your home. We specialize…read morein creating a healthier environment for your family by scientifically examining your home.

Outstanding experience from start to finish! The inspection was incredibly thorough, and every…read moredetail was explained clearly and professionally. The inspector took the time to answer all of my questions and made sure I understood the condition of the home and any areas that may need attention in the future. The report was detailed, easy to read, and delivered quickly. Their knowledge, professionalism, and attention to detail gave me complete confidence during the home-buying process. I highly recommend their services to anyone looking for a trustworthy and knowledgeable home inspector.

Juan and his Team -- Dwight and Jacie -- did an awesome job at my home inspections. Fair price,…read morewith great customer service in coordination! Highly recommend!! Used services three times successfully! Excellent customer service in scheduling with Jacie. There is also a call center, if she's not available. Both Juan - the owner - and Dwight have provided exemplary inspections. Timely received the Inspection Reports, upon payment. Day of inspection, report is emailed. Very detailed, which offered additional pro tips on your home as a best practice, to include photographs. Will use again. Support this veteran owned local Small Business!!