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    RVA Chimney Sweeps

    1.5 (20 reviews)

    Services - RVA Chimney Sweeps

    Fireplace cleaning

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    2 months ago

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    6 months ago

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    6 months ago

    Total rip off!! Never cleaned the flue, even though I paid for it. Put on your shoes an RUN from these clowns!!!

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    9 months ago

    Very disappointed. Owner is disrespectful. Please be sure to ask about the "fee" just to look at your unit. Rip off

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    2 years ago

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    Cougot's Chimney Service

    Cougot's Chimney Service

    (24 reviews)

    Midlothian

    Be aware that the initial consultation to provide an estimate may cost $150 or more. This fee was…read morenot communicated to me in advance, and only came to my attention after I began receiving calls from the accounting department requesting payment. I had assumed (incorrectly) that the initial inspection was complimentary. The technicians who visited my home were professional, knowledgeable, and spent approximately 30 minutes taking measurements and inspecting the chimney cap. However, they left only a handwritten sheet with basic dimensions and no clear documentation of costs or next steps. The invoice was sent two days later from an unfamiliar email address that did not identify the company or the technicians, which added to the confusion. Finally, the companies accounting department reached out, leaving multiple voicemails to address payment due. When I called to address the charge, I expressed my concerns about the lack of upfront communication. The accounting representative was polite and apologetic, and I do believe the company values customer service, however, there was a clear shortfall in transparency regarding pricing. Given the unexpected inspection fee, as well as the high estimates for additional work and concerns about communication, I have decided to pursue services with a company that places a stronger emphasis on clear and upfront pricing.

    First class operation. I'm a contractor and worked with…read moreCougot's numerous times over the years. Staff is professional, top to bottom. Scheduling is easy, pricing is transparent, communication is outstanding. Field teams have great "bedside manner" and can clearly explain (to me or my clients/homeowners) a given situation, recommended repairs, etc. I wouldn't call anyone else for chimney inspection and/or repair needs.

    London Sweeps Chimney Sweeps - London Sweeps Chimney Sweeps LLC Powered By YellowPageCity.com

    London Sweeps Chimney Sweeps

    (2 reviews)

    We have been using London sweep service for years. Very satisfied with the work. He even followed…read moreup with us to make sure things were still good with our chimney.

    I asked this company to perform a chimney inspection. When the technician arrived, he immediately…read morelaunched into excuses about how his helper had walked out on him, and he was so rushed, and he was losing thousands of dollars, etc. I asked him to inspect the chimney anyway. He wanted to see the firebox, which was reasonable. When he saw a woodstove, he screamed bloody murder about how he'd been tricked because we didn't tell him that we had a woodstove. I said he didn't ask and besides I needed him to get up on top of the chimney, insert his camera down into the chimney and tell me what shape my flue was in. He then spewed forth a litany of health problems and "I don't climb no ladders" because he is too old and sick to do so. He claimed he performed all his inspections from the firebox up. We've had these inspections performed over the years by several different companies, and all the technicians inserted a camera down from the TOP and made us a video tape for us to determine if our flue was safe to use. NOT this guy! We then said he was free to leave since he couldn't perform this inspection for us, so then he started hopping around on one foot and the other, "Oh, lemme see what I can do to help you, etc." He took off the bottom of the stove pipe to much swearing and foul language until my wife came in and asked what his problem was? Well, she got two earfuls of health problems, money problems, all sort of problems, other than solving the one we had hired him for! After messing around with the stove pipe and spilling ashes all over the place and saying, "Well, I guess I'll have to go get my vacuum cleaner and clean this mess up. Boy, I'm not making a cent on this job!" Both my wife and I offered to even pay him (Just to get him out of our home, but again, "I'll see what I can do for you.") He finally gets something that looks like a camera to attach to a snake of some kind and then lets out another wail of how he left his computer at home and wouldn't be able to use his equipment. Then, he had the audacity to add, "I didn't know I was going to have to perform no inspection," which of course he didn't. Out of desperation to get him out of our home, I paid him his $75 inspection fee. What a burn!

    RVA Chimney Sweeps - chimneysweeps - Updated May 2026

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