Called for an inspection after we purchased our home, we knew the chimney needed some work. We…read moredidn't even have a cap on. I wish I could remember the names of the two men that inspected, they were great. Let us know everything we needed asap to stop more water erosion, and didn't pressure us to get any other work done immediately. Well, we bought the house to use the fireplace, so we got everything done, from crown to flu repair. Cameron came on time as scheduled, and not only got everything repaired, but it was finished faster than estimated. They even repointed our bricks as an extra. Cost was what we expected, so while we'd love the work for free, who wouldn't, this was worth it for a safe winter season. Will be calling them for annual cleans, and when we get around to putting in a wood stove.

Used this service for yearly cleaning of our wood burning fireplace. Dillon called before arrival…read moreand showed on time, early in the window which was nice. Both technicians wore booties upon entering the home. They thoroughly inspected and cleaned the flue and sent a drone up to inspect the cap. They explained exactly what they were doing and provided photos. The work done for the amount paid was better than some of the other quotes we received. Thank you Rooftop Chimney Sweeps!

Quick fast and honest, he was amazing He was very knowledgeable from the first phone call. He was…read moreable to understand what I was trying to explain with crazy words. I didn't know how to explain it, but he knew what I was talking about. It was only $49 for an inspection which I thought was very reasonable.

I had a tree sapling growing out of my chimney crown. Jake was quick to respond the initial inquiry…read moreand gave a quote the same day. The job was completed within a few days. Jake and his helper were great to deal with and kept us updated throughout the repair. My job is in the pictures. One is looking down and the chimney and he has removed about 1/2 the crown. His hammer is in the image. The other is a side view of the completed job showing the renewed crown and the cap. Thank you Jake!

Very disappointing experience with this company. I was suppose to have a chimney liner installed…read more(which I had already purchased) and the crown replaced. To begin with, there was apparently miscommunication between the scheduling office and their technician because the dates and times I was told for my original appointment were different than what the technician was told. When the technician finally arrived at my house he did so in his personal vehicle with minimal equipment. He didn't even have a ladder to get up onto my roof and I don't/didn't have a ladder long enough to get on top either. If you work on roofs and chimneys why wouldn't you have a ladder? Needless to say nothing got done. I was charged $150 for the tech to pull out and clean (vacuum) around and behind my fireplace insert. The technician said he would order the part I needed (I didn't have the correct connector for the fireplace insert to connect to the liner) and let me know when it came in so he could come back and install it. I never received a call back. I sent numerous emails, texts and called numerous times with no responses back. My recommendation would be to find someone else and stay away from this company.

I used their services for chimney cleaning and it was great. I used them again for a chimney crown…read morewhich was not so great. My appointment was cancelled 3 times. When they were able to squeeze me in on a Saturday, it was not as publicized on their website nor what I have seen on other descriptions of a mortar chimney crown. I paid $315 on their website. Basically they put a layer of cement on top. He showed me a picture of the job. He said he will send me a copy. They left and I have not been able to reach them since. I called, text, emailed and left voice messages. Yesterday they hung up on me twice. I have not been negative but merely wanted to understand what took place. I have yet to receive pictures they promised me. My chimney still has water coming in. I just wanted what I paid for. I have placed a complaint with the Attorney General and I am disputing the services that I paid for. I will not be using them ever again! Be leary if you decide to use them.

Be aware that the initial consultation to provide an estimate may cost $150 or more. This fee was…read morenot communicated to me in advance, and only came to my attention after I began receiving calls from the accounting department requesting payment. I had assumed (incorrectly) that the initial inspection was complimentary. The technicians who visited my home were professional, knowledgeable, and spent approximately 30 minutes taking measurements and inspecting the chimney cap. However, they left only a handwritten sheet with basic dimensions and no clear documentation of costs or next steps. The invoice was sent two days later from an unfamiliar email address that did not identify the company or the technicians, which added to the confusion. Finally, the companies accounting department reached out, leaving multiple voicemails to address payment due. When I called to address the charge, I expressed my concerns about the lack of upfront communication. The accounting representative was polite and apologetic, and I do believe the company values customer service, however, there was a clear shortfall in transparency regarding pricing. Given the unexpected inspection fee, as well as the high estimates for additional work and concerns about communication, I have decided to pursue services with a company that places a stronger emphasis on clear and upfront pricing.

First class operation. I'm a contractor and worked with…read moreCougot's numerous times over the years. Staff is professional, top to bottom. Scheduling is easy, pricing is transparent, communication is outstanding. Field teams have great "bedside manner" and can clearly explain (to me or my clients/homeowners) a given situation, recommended repairs, etc. I wouldn't call anyone else for chimney inspection and/or repair needs.

I couldn't be happier! My house is old and the ductwork had never been cleaned. Elanos, my tech…read morewas professional, kind, and did the work of 3 people. He was on time, explained everything and cleaned each work area. Pricing was fair and competitive, but I believe that I got so much more than I expected. I HIGHLY recommend Dust Doctors!

Beware. Ensure there is a male present and watching. DO NOT PAY without an itemized receipt with…read moreall of this company's information including the technician's name. The technician/Grecian is like a car salesman. He rushes you to pay and not by credit card. They want cashapp Venmo Zelle. This should have been a red flag for me. The equipment they use is a drill with a cord attached. You can buy the cord yourself. But the bait and switch on the price...

We had our wood stove and chimney inspected and cleaned out. The team was so professional and did a…read morefantastic job! They went above and beyond and did excellent work. So kind and helpful and knowledgeable! We're already scheduled for a cleaning next spring and would highly recommend B & D Chimney Services to anyone needing work done.

They're great! Very helpful, answered all my questions and even trained me on how to use my…read morechimney. Very friendly-I would definitely recommend them to anyone.

We have been using London sweep service for years. Very satisfied with the work. He even followed…read moreup with us to make sure things were still good with our chimney.

I asked this company to perform a chimney inspection. When the technician arrived, he immediately…read morelaunched into excuses about how his helper had walked out on him, and he was so rushed, and he was losing thousands of dollars, etc. I asked him to inspect the chimney anyway. He wanted to see the firebox, which was reasonable. When he saw a woodstove, he screamed bloody murder about how he'd been tricked because we didn't tell him that we had a woodstove. I said he didn't ask and besides I needed him to get up on top of the chimney, insert his camera down into the chimney and tell me what shape my flue was in. He then spewed forth a litany of health problems and "I don't climb no ladders" because he is too old and sick to do so. He claimed he performed all his inspections from the firebox up. We've had these inspections performed over the years by several different companies, and all the technicians inserted a camera down from the TOP and made us a video tape for us to determine if our flue was safe to use. NOT this guy! We then said he was free to leave since he couldn't perform this inspection for us, so then he started hopping around on one foot and the other, "Oh, lemme see what I can do to help you, etc." He took off the bottom of the stove pipe to much swearing and foul language until my wife came in and asked what his problem was? Well, she got two earfuls of health problems, money problems, all sort of problems, other than solving the one we had hired him for! After messing around with the stove pipe and spilling ashes all over the place and saying, "Well, I guess I'll have to go get my vacuum cleaner and clean this mess up. Boy, I'm not making a cent on this job!" Both my wife and I offered to even pay him (Just to get him out of our home, but again, "I'll see what I can do for you.") He finally gets something that looks like a camera to attach to a snake of some kind and then lets out another wail of how he left his computer at home and wouldn't be able to use his equipment. Then, he had the audacity to add, "I didn't know I was going to have to perform no inspection," which of course he didn't. Out of desperation to get him out of our home, I paid him his $75 inspection fee. What a burn!