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Rutter & Dudley Asphalt Mntnc

3.0 (2 reviews)
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4 years ago

Great communication great foundation to a great driveway! Also seal coating after install...when necessary. Good family owned company

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5 years ago

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Homestead Hardwoods

Homestead Hardwoods

(10 reviews)

$$

Bob, Jake, and Mike are very helpful and knowledgeable if you are looking for a hardwood lumber…read moresupplier in this area they are it. They carry marine plywood and most woods for your boating needs as well. I have been a loyal customer for 7 years now with absolutely no complaints.

I ordered hardwood flooring in February to match my current flooring for a kitchen remodel. My…read morecontract said I would get a random assortment of 2' - 8' length planks 4-4 1/2 weeks from payment and approved shop drawings. I was told that they are running late. I had to delay the cabinet maker and the contractor for an additional 8 weeks beyond the 4-4 1/2 weeks on my contract. I finally received my flooring on April 27th. There were no 8' lengths. None. Not a single one. I contacted Homestead Hardwoods to let them know that I was missing the 8' lengths in the order, and they told me that I have the entire order and that they didn't promise 8' lengths because it says "random" and random may or may not include it. I suppose I should be relieved because with that thinking I could have received all 2' lengths. I think I received the 500 sq feet I ordered, but all in smaller pieces between 2-7', which looks quite different from the floor I am trying to match. Emily, the owner's daughter agreed that she also thought if it said 2'-8' that I should have received at least some 8' planks. She sounded like she was going to make good on the contract and send me the missing 8' lengths, but instead, I received an order form for 8' lengths with a higher price than when I ordered the 2-8' lengths in February. She offered to pay for the shipping and crating, which I appreciate, but wants to charge me today's rate for lumber that I already expected to have from the original order. Today's price is now 36% more than when I actually ordered the 8' planks. I'm willing to pay for the shipping and handling, but I'm not placing a new order, and at a higher rate for something I already ordered and didn't get. Even if they pay for the shipping and handling, it's still more expensive than when I ordered in February. Over $6400 later, I think I'm done with this company and I'm pretty sad about it. I love supporting family businesses, but this experience tells me that they do not honor a good faith agreement. A word of advice: do not allow them to write the word "random" on your agreement. For this company it means that you get what you get, and you don't throw a fit. Another life lesson learned. It's just one more foot in length, so maybe it's not that big of a deal? I'm mostly sad that I didn't get what I thought I paid for. Is the wood nice, you ask? Yes, it's nice. It wasn't exactly the same thickness as my original wood so there's a big 'old bump, and the lengths are much shorter than my original floor as I mentioned. We need to adjust our plan because of it, but it is nice enough and this is the only company that tries to match my flooring, which was discontinued in the 80's. Do these folks keep you updated on your order? Not really, but eventually they will email you if you call a few times.

Rutter & Dudley Asphalt Mntnc - buildingsupplies - Updated May 2026

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