Found ourselves in a pinch with our vinyl plank flooring project and Joe's team stepped in and…read moresaved the day. His crew was quick, professional, friendly, and cleaned up when they were done. :) We couldn't be happier with the results.

DO NOT DO BUSINESS WITH THIS "COMPANY"!!!…read more I have given them plenty of opportunity to make this right. The owner, Joe, continues to change his story and back out of promises. They will take your money up front but refuse to stand behind their work. I had several concerns immediately after my floor was installed. I was reassured that they would stand behind their product and workmanship if any issues were to arise. Sure enough my early concerns became a reality. I have contacted them by phone and email several times and have not had a response. Was told on the phone they would call me back but haven't yet. They worked really hard to get my money but aren't willing to even talk to me about my concerns now. Their slogan is "We don't want all the business...just your business." Well they should change it to "We don't want to screw everyone...just you!" Very disappointed by a company I initially trusted and spoke highly about!

I contacted Duvall Woodworking to quote reworking my kitchen. I felt our layout was workable,…read morecabinets in good shape but we had very dated doors and aesthetics. I stopped by their shop, met with Steve and he said he wanted to stop by my home to confirm details. Steve came out, provided a detailed quote with a variety of options we wanted to look at and suggestions he came up with during his visit to our home. We agreed on the scope and Duvall Woodworking got right to work. A short time later the installation was scheduled. Casey and Rick, the installation team were great! Paid close attention to every detail and finished the job exceeding expectations. HIGHLY RECOMMEND!!!

I sent out several emails to woodworking companies in the area, and only got one response. To my…read moresurprise, it was from a company saying they didn't do small work like I was requesting, but recommended Duvall. I had Duvall build a cabinet that would sit on my bathroom counter, in between my two sinks. They also built matching mirror frames. The final product looks amazing! I was most pleased with their communication, as they were always available and answered all the questions I had. They were extremely professional, did great work, and were wonderful to work with. Great people!

This is a quaint store in Ottawa Lake, Michigan, very close to Sylvania. I originally visited the…read morestore after speaking with Desiree on the phone, but was assisted by Cathie (so?) during my visit. The store has a nice selection of hardwood flooring (my focus). Cathie could not have been more helpful in checking on prices for various wood samples. She was also extremely patient with my indecisiveness & let me take a sample home to see how it would look against my existing hardwood. Though I did not purchase from this store, I was impressed by their competitive pricing & selection. I was also highly impressed by the personalized attention my mom & I received from Cathie; she was knowledgeable & helpful in every way possible. I would definitely recommend visiting this store.

We couldn't be happier with the carpet installation from Genoa Custom Interiors!! They helped us…read morechoose the carpet and color, worked with us to create a timeline for installation that made the process easier for us and the installers were so professional and considerate!!!! And the final product makes our home look new again!! I would highly recommend them to anyone!!! It was our first time there and we will use them again for bathroom flooring!!

Initial install of both carpets was fine. Upstairs carpet had a run in it. This was a style of…read morecarpet that wasn't suppose to do that. Stopped in let them know and he said their carpet layer was on vacation well get a hold of ya by next Monday. Next Friday comes around and he says again he will call. This went on for 2 months until I finally got frustrated and the owner got an attitude with me when I mentioned calling the BBB on him and what was so difficult about a phone call and appointment to just look at the carpet to see what could or could not be done. show up after 2 months of follow up calls every Friday to get an appointment to be told nothing they can do just leave it. after this incident a close friend asked about them and I said that the installation is great, but I had bad experiences with the manager. When he got his carpet installed he was lucky he was home and asked about the padding and that it didn't seem like the right kind. They reassured him it was and had it stapled down and ready to put the carpet down. Long behold after he did some investigating it was in fact a cheaper padding that what he ordered. If he was not home they would have got away with it. Once called out they drove back and installed the right padded. back to my experience. Calling them back recently I asked about the carpet in my basement being finished off. I know that the color batch might not be exact, but I wasn't too worried about that. He said he would call me back after he found my order. No problem. Calls me back and says that the carpet is no longer being manufactured and that he can't get it. They only make carpet for 2 years sometimes and this one is not available anymore. I then called back a couple hours later and asked for the style, color and manufacturer. I had a feeling something was up. He called me back and gave me the information. I called a few other stored and looked it up online with no issues. Both stored called back and said it was easily obtainable through Mohawk. At this point if I would have took his word for it I would have been looking at different way more expensive ways to finish off my basement. I Called them back and asked what the deal was and they said that it wasn't on their price list and that they have a competitors carpet they use instead now. He then said it was available. so i said lets order it and he then stated we don't want the job. simply state that in the first place if you don't want to deal with me. As a small business you think keeping a good reputation with the community would be one of your key objective. Not these guys. I would 100% recommend any other business over Genoa Custom Interiors.

Very happy with our new flooring! the crew was amazing and they worked so hard to get our entire…read morefirst floor done so fast. They loved our dog which was a plus. Will do business with again!

Just got done paying someone to stretch the carpet that I bought and had installed from this store…read more Their installers are mediocre at best the knee bump they used during installation was totally inadequate. It is amazing how much better the job looks being corrected by a professional with the proper tools.

UMG just completed our Master Bath Granite Countertop. They were a pleasure to work with. From the…read moreinitial shopping at their showroom to the measuring, the installers, and the follow-up, everyone was professional and courteous. This is the second time we have used them for granite countertops; they did our very large kitchen and island, and that is the reason we returned to them for our bathroom. Would recommend them to anyone wanting quality, professional service!

Despite a pleasant showroom experience, this company dropped the ball on remainder. Took off work…read moreto wait for drop off of granite. Whole day nothing. NO CALL NO SHOW. I lost work for nothing! Because I called & complained, our top bar's speckled granite now had a long gray line in the granite The installers didn't speak English. They did a decent job & I use the gray line as a reminder to myself. However, I do NOT recommend

Love the carpet, great value and the installer, Don did a professional job. I will return when I…read moreneed carpet!

Great experience with them. Manny was great to work with! Will be using them in the not so distant…read morefuture.

Unfortunately, we have not had a positive experience with Perrysburg Flooring. We ordered new…read moreflooring over 9 months ago, and the project is still not fully complete. The flooring that was installed in three rooms was not the same floor we ordered--the color run of the batch installed was significantly off from what we selected. This was only realized after the full installation was completed. Manny and the team initially proposed ripping the floor up, but given the disruption involved (moving appliances, removing toilets, etc.), we ultimately settled on keeping the installed floor. Fast forward nine months, and we are still waiting on transition strips so the project can be considered complete. We have made multiple attempts to get this resolved. Perrysburg Flooring has since said they can't locate the strips, has asked us to re-measure ourselves, and continues to push out installation dates while citing backorders. At this point, it feels more like scrambling than follow-through, and we're not confident the strips--if they arrive--will even match the installed flooring. Overall, communication, accountability, and execution have been far from ideal. Based on our experience, I would not recommend working with Perrysburg Flooring.