I would give them no stars if I could.
I called them and told them my tire was flat, asked if they could check for a leak and if they could plug a tire. They said yes.
After dropping the car off I received a call about an hour later telling me that they couldn't find anything wrong with it,but because it was "driven flat" it need to be swapped. He charge a fee for looking at my tire. I drove it to my dad's house, we took the tire off and found a nail sticking out of it. My dad plugged the tire.
The next day I went back and showed him the photo of the nail and the tire that we plugged. I asked him if he looked at my tire considering the nail was sticking up in the middle and I wouldn't have driven off with it in there.
He started to tell me he took my tire off ( I have a security bolt and he never called to ask me where my wheel lock was to take the tire off) he originally told me he didn't find a leak, but when I showed him the photo of the nail, he then went on to say that he didn't want to pull the nail because then I wouldn't be able to drive home, I asked him why he didn't plug it and he told me because he would be liable.
So end of story he called to tell me there was nothing in my tire, when he knew there was a nail, didn't plug it because he didn't want to be liable even though when I called and asked if they plugged tires they said yes.
He refused to return my money.
They are dirty crooks at Rutland Autoworks and I'm thankful I didn't get any serious service done by them read more