Been in the park since June 2024 as a Hybrid unit and have manage to make some great friends and…read moreenjoy a family type community. The park needs some upgrades and they seem to be making plans for this in 2025.

For the most part the seasonal campers are friendly offering a smile or wave as you go by, but make…read moresure you check the pool schedule before taking your kids to have a swim because they will yell at your kids if its adult swim time and they try join. They don't tell the kids its adult time please come back in x they just scream at the kids its adult time go away then continue with swearing etc. As a parent I don't need my 4 year old learning the F bomb. The park is full of outdated equipment, not the old Rubbermaid plastic equipment that is faded this is the old metal equipment that most parks and schools have removed as they pose a safety hazard. There is also a wooden log train for the kids to play on that is showing its age. There is a fishing pond but most of the time its more weeds that anything else. The security at night is obnoxious we have been told to put out the fire at 10:30, he told my wife and I its quiet time at 10pm. The Pull Thru sites are similar to US parks they are small. The sites are so close to Hwy 9 with no trees as a barrier so you have to sleep with the fan on and the windows closed unless your drunk, a few pull thru sites have septic access hatches on them so you have a concrete obstacles to deal with, Not very kid friendly. The rates are on par with most parks situated close to the city. If you live close to Toronto and want somewhere close by for the weekend it's Ok but try get in on a cheap weekend or it's not worth it. As a new RV dealer they have always had good prices and gave fair if not above average trade in values, you get a night free when you purchase a brand new unit with a fairly informative walk around. If you want somewhere to purchase a trailer and save some money go there buy your trailer and plan never return to have warranty or any other work done by them or have any other contact with them until you are ready to buy another unit. DO NOT service your equipment here under warranty or otherwise you get mediocre work at best and if you complain when they don't do what you paid for the mechanic refuses to work on your equipment ever again.

Fantastic RV Dealer, knowledgeable, professional staff. Beautiful new building very clean well…read moredesigned. Great prices on Trailers of all kinds. Super selection of accessories.

Please be cautious of the reviews provided. They provide a credit for completing these when you…read morefirst purchase your trailer (this is typically before you have any concerns....). Since writing our intial review, about our positive experience buying, we have had multiple issues that have been not resolved/poorly resolved by Outdoor Travel. These are the most recent..... -Within a year, our flush "leaked" and flooded our trailer. This was the second time we used the flush to clean the black tank. They "fixed" it, only to find that it was still leaking when we tried to use it again. We just decided we weren't going to deal with it and have not used it since. No cost for them to "repair" it, but we recieved a $200 bill almost 7 months later, when they told us this was actually not covered. -seals on our slide out - again within a year, these starting falling off. We took it in (the same time as above) and they "fixed" it by putting staples in the seal. We were not happy with this fix, but I called Aspen and they said this was their recommendation. Again no cost at pick-up, but again we recieved a bill 7 months later, another $200 for staples. - back window was very hard to open - again within the year. We took it in (the same time as above) and they "fixed" it by bending it? It still sticks......Again no cost at pick-up, but again we recieved a bill 7 months later, another $100. So total for this bill, when we were told no cost at pick-up in May (we received 7 months later...even though we have been there a couple times since and they did not mention) was $600 and they put some staples in, pushed the window in, and fixed one fitting on the flush and now it leaks somewhere else...... Again, these are only some of the issues we have had......I would think twice about buying from Outdoor Travel.

Terrible RV dealer. If you are looking for courteous and fair service purchasing a trailer this is…read morenot the place to go. Empty promises once they get your deposit and they do No price matches or added service to get your business. Tailgate warranty on used units.

Once this place has your money good luck getting anyone to call you back! For a few weeks now I…read morehave left messages to no avail regarding parts and my "loyalty rewards" I even emailed and tried the Ai assistant. I think waiting weeks for a call back or an email is a bit extreme. I also paid almost $5000 for an extended warranty and was informed after I paid for it that there was a $150 deductible and they only cover mechanical components over $150. I called to speak to service and reception asked who my service advisor was (I told her I was never assigned an advisor) she snapped and said I can't just put your call through Willy Nilly, oh ok let me guess a name then OMG! so rude. This place is a joke and they have no concept of customer service. Never again will I buy a trailer from them.

Only one word to describe this place.... "Weird". Not only…read moredid he try to write a contract on a cocktail napkin he also told me as long as I returned the RV with a full tank he wouldn't charge us As much as I liked that deal once the RV didn't turn over I knew we had to terminate the rental. And with all of that the worst part was the gas leaking smell in the yard. My buddies as well as myself left the "junkyard" with headaches . I consider ourselves lucky .

I am writing as the owner of Yantz RV. Yantz RV is not affiliated with Campers World. It relies on…read moreCampers World for storage and repairs only. Their service is top notch and completed within the timelines as agreed. In response to Gregory G's review, we agreed to a rental at the regular rates. An offer was made to return the RV with a full tank of fuel in lieu of the full rental rate, which would have resulted in a significantly lower cost. It was a a small token to show my appreciation for them taking additional time for fueling. Often I offer my customers price adjustments in similar situations. In terms of the RV not turning over, it was an unfortunate situation where it was the first rental of the season and a weak battery although I had a solar charger hooked to battery for several days prior where the weather was mostly rainy and overcast. Finally, in regards to the smell of gas, there are several repair facilities right next door. Any gas smells can be attributed to those garages and can not be controlled by either Yantz RV or Campers World. Yantz RV's priorities are to provide its customers with top quality, reliable and safe RVs.

Waited for 3 weeks for an service appointment all to be told after I dropped trailer off they…read morerefused to work on it because of where I purchased it from. They were told when appointment was booked bought somewhere else. There own sign I'm showroom says they service own customers first, stranded or transiant customers second and trailers purchased elsewhere 3rd..I have no issue with that but with where I bought my trailer 200km they wont service even though it's a Jayco and they are Jayco dealer. I was treated like a PC of crap in the process and even hung up on at one point. I can't imagine why a company does not want business $$$ but they sure wont ever get any of mine. Dealer disputes or something hold customers hostage. Very arrogant service policies. Company shows good reviews till you look closely at service dept reviews, the truth is shown there. P.S in another review they even said I saved $1000s of dollars at the other dealer. Those are their own words not mine, they simply did not have the trailer style I wanted in 2 visits. Shop around they say themselves it might save you, just dont expect warrantee from them.

The most honest people you could ever ask for. from start to finish the sale was over the top!…read moresales men Mr Robinson was friendly addressed everything trailer was ready sooner than expected. hands down the best customer for life!

I wasn't going to post a review, until I saw the BS that was told to me was in fact BS!…read more On the CW website was a camper I was interested in for $7200. As I pull into the parking lot for me walk through appointment, I get a call that there was a problem with unit and they couldn't sell it to me. I ask why and was told it failed the safety inspection. The very next day it's listed again for $11,499. Same unit, same stock #. And now it has a pending sale. I hope the new buyers see this review for their 2016 keystone passport.

Went there to look at a trailer they sent me via email. When we got there it amazingly was not…read morethere! I fully assumed it was the price as it was last years model. I saw when he opened the link on his computer it was a huge price on his screen. Not even a real apology only the new trailer price is 10,000 more. Plenty of other dealers. Stay away from these people, they are either scam artists or idiots.

My husband and I signed papers to buy a trailer. We had spent two hours looking things over. The…read moreprice the sales person had on the papers they were walking around with all day was what we agreed to. When the salesperson went to take the signed and agreed to price to the sales manager He signed it back to us $2000 over asking price !!!! What happened there???? The manager said the sales person had old documents that got updated after work started that day It's not really about the 7% increase in price after agreed sale. It's about feeling like greed hit the sale manager because the sales person said he doesnt care because he knows he'll get another $2000 more in two weeks. WOW! we have been customers since 2002. We're in the market for a new trailer store any recommendations?