I recently purchased a Jayco class B and when the unit came in, it's completely different to what I was shown and promised. Major deficiencies. Was supposed to have a 2nd tv, it did not. Also the model shown had a larger kitchen sink the vehicle that came in had a much smaller sink that doesn't even look anything as what was sold to us. Had completely none of the features shown and promised. Sicard reps blame Jayco for changing the features. It's incredible because if you google the make and model on YouTube all the features are as what we saw and bought. Then the unit comes in and has nothing we ordered. They are now working on trying to get us the unit as we saw and was promised. I'm waiting and hoping they come through this has not been a good experience thus far. Fingers crossed. I will post an update once I hear back. This is a HUGE shame. Spending close to $200k and being treated like this is exasperating!!! I really hope Sicard gets us a new unit with everything we bought. I'm not holding out hope as their Rep already said they won't incur the cost of shipping one in from another province. What has the world come to where customer service and valuing a customer is no longer a priority??? Yes I'm venting .... I hope no one else is subject to this experience. Reason I'm sharing. read more
