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Rustic & Modern Collective

5.0 (2 reviews)
Closed • 12:00 pm - 6:00 PM

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4 months ago

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1 year ago

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Maison Garrison - New store!

Maison Garrison

(15 reviews)

Beautiful new boutique in the Claremont Village. We stopped in for a moment as we were making our…read moreway to the Sunday Farmer's Market... someone in our Claremont Women's Book Club had suggested this place. The shoes are fantastic! comfortable looking, the displays are updated each season. It has a high-end European vibe when you walk in; the scent is mesmerizing. Service was very accommodating. As soon as you walked in, they greeted you and asked if they could assist. Know in advance not to touch the merchandise - ask for their assistance. There are signs stating this, but I think people might, in their enthusiasm, disregard the requests. I wish them well. Respectfully Reviewed.

It's unfortunate that I can't respond directly to the review you left earlier, where you make…read moreclaims that are clearly untrue--such as saying there were signs that said "do not touch." You know very well that's not the case. It wouldn't make sense to have a store that sells bags and shoes where customers aren't allowed to pick them up or try them on. You also know that nothing was damaged at any point. It's disappointing that, instead of simply saying something like "I'm sorry you felt that way," or offering any kind of apology, you chose to take a defensive attitude and continue being aggressive. In any case, don't worry -- I have no intention of ever returning to a place where customers are treated that way. Your table and display stand were never damaged, and honestly, given the unfriendly attitude you showed, I truly don't believe you would have hesitated to point it out and charge me if anything had actually happened. I'm not playing the victim -- I'm simply a dissatisfied customer sharing her experience, as this platform is intended for. I will say: your store is beautiful, and your products are truly lovely, but unfortunately, your attitude leaves a lot to be desired. Believe me, if you had maintained the same warm attitude you showed when we first arrived, none of this would have happened. It's truly unprofessional of you to resort to lies just to make others believe that I'm the one being dishonest. And finally, I won't be replying again, because this would just turn into a game of your word against mine -- and there's no point in that. Since I have no intention of ever returning to your store, I also have no reason to come back and read your responses. I sincerely wish you the best, and I hope this experience serves as a lesson on how to treat your customers -- even in the smallest of incidents.

Rustic & Modern Collective - accessories - Updated May 2026

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