I cannot express enough gratitude for the care and compassion we received from Russo's Funeral Home especially Joe Russo. He welcomed my sibling and cousin as if they were his own family. We were never rushed, never pressured, and every single detail we asked for no matter how unique or emotional was handled with patience, respect, and understanding. Joe didn't just guide us through arrangements... he truly mourned alongside us as we said goodbye to our beloved mother. His kindness, attentiveness, and warm Italian hospitality brought comfort to our entire family during the most painful time of our lives. He understood how difficult it would be for me to let go, and thoughtfully found ways for me to participate at the end of the service so I could endure the heartbreak of saying goodbye with love and strength. That level of compassion is something I will never forget. I will forever be thankful. read more

In a time of need , Russo's is there unconditionally. I'm impressed with the care in which they treat the guests.

I was treated like gold when it came time to bury an old friend of mine. EVERY employee I dealt with went above and beyond serving every one of my needs. This was my very first experience dealing with this on my own and Joe Russo, Elizabeth, Franco and the rest of his entire staff made sure the process proceeded smoothly. Would absolutely recommend! read more

What a beautiful funeral parlor. This is by far one of the most expensive looking and very edgy when it comes to presentation. I know right, in a funeral parlor I am saying that? But let me explain. . . . I came to a wake for a friends mom. I was floored when I walked in. The place is HUGE! And when I walked in I saw a digital video photo of my friends mom with her name on it. I thought; "Hmmm that's innovative to say the least." When I went to the actual viewing you know how you sign in to let the family know that you came to pay your last respects? Well, it was also digital. You literally had to type in your information. Now I personally thought this was a little much since it took a while and a line started forming, but hey it was amazing to see. I am fairly impressed that this place really made me say "WOW". Yes, I know Funeral's are not supposed to be nice, but if you want a really classy and elegant send off, this is definitely the place that will make everyone go speechless. They also have a really beautiful "cafe" per family and the coffee machine is of course (first time I ever saw this) free to the family and friends of the deceased. They have two sides so they can accommodate 2 BIG wakes at once. Now you tell me where else can you do this at, without disturbing the other families? Again, the place is HUGE and the parking is really big. If you want the type of funeral that most "think" they cannot afford, give them a call and set up an appointment. read more

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Russo's Hillside Chapels takes are of loved ones like their own. Elizabeth was so caring with my brother. She walked us thru the whole process not rushing us, explaining everything from the beginning to the end. Five stars is not enough. I highly trust Russo's Hillside Chapels to take care of loved ones to give families closure. read more

My brother in law passed away and we arranged his services through the very competent and compassionate staff, primarily Elizabeth, who could not have been more helpful. They kept our limited budget in mind with their recommendations. They arranged a very beautiful service through Deacon Spadafore, after listening to him you would have sworn he knew my brother in law, the service was so appropriate for my BIL's personality. Not a service anyone looks forward to using, but the very best of services provided by this compa read more

Funeral homes serve a purpose. From the outside, this looks like a banquet facility. I thought the grand opening flags along Roosevelt Road were on the tacky side. It is decorated in a rather garish, Italian style. It is very large and you can see the cemetery from the front door. Keeping up with the times, the register is digital, an issue for the older folks who a) don't do digital , b) can't see, c) have no clue how to even get started (since they can't see the directions). I think they could be a little more flexible on that and consider the age of some of those stopping in to pay their respects. It's new, clean, and serves its purpose. read more

I highly recommend Russo's to make things easier when taking care of our loved ones after making a transition. After my mother passed away on 5/8/21, Joe reached out to me to make me aware they would be at the hospital shortly. Upon arriving at the funeral home, I was greeted by Samantha. From our first introduction to us parting ways at the cemetery, Samantha's genuineness was heartfelt. She was always available every time I called, no matter how many times I called. I never felt like I was being a bother. The staff was very accommodating, friendly, warm, and professional. Thank you all for taking great care of my mom and family. read more

I chose Russo's as the place to have my father's services and not one regret. I had attended a service there one time before and remembered how it was a nice funeral. I can't honestly say one bad thing, from the funeral home picking my dad up from the house to us leaving the burial site was outstanding! Elizabeth and Anthony (Tony) made the process run smoothly from start to finish during an overwhelming and difficult time. We did the 2 day wake/service and everything was arranged absolutely beautiful. Anthony and Elizabeth were so accommodating and showed empathy which you don't see often. We didn't feel like just another number. From the time you walked into the lobby everything was clean,well lit and nicely decorated. Due to the pandemic only 2 services were allowed at a time and seating was arranged accordingly . 2 rooms were combined which made a much larger space. There was ample parking in the parking lot. Everyone had on mask without a question.Despite my unfortunate loss I was very pleased with Russo's. The cost was very reasonable for such a beautiful place. I would give them more than 5 stars if I could and definitely recommend them. read more

My family used Russo's Hillside Chapels upon hearing many referrals. The first time I walked in to discuss the arrangements, I met with Joe Russo himself. I spent the next six hours going over every detail from beginning till the end at the crypt side service. He was very attentive, patient, and explained everything in detail and always had an answer to our questions. It was a very hard time for my family and I and he was very patient and comforting. He personally attended the wake, funeral mass, and crypt side service and made sure everything was perfect. I couldn't have asked for a better and more beautiful service. He is a true gentleman who runs an outstanding business with an incredible work ethic. I will always refer him business after what he did for my family through the hardest time in our lives. Joe, thank you for everything!! I'm grateful. read more

Words cannot express the kindness and beauty Russo's Hillside Chapels has. The moment you walk in it feels like your in Tuscany Italy with all the gorgeous decor and furniture. It is by far the classiest funeral home I've EVER been to. If you want to give your loved one a ceremony with dignity and grace, this is the ONLY place I recommend. Joey Russo (Owner) is a wonderful man. He is patient, soft spoken and versatile. We recently buried my 15 year old niece and although it was difficult Joey made sure all our requirements were met AND THEN SOME. We had told him that my niece was OBSESSED with eyebrows and makeup and that her eyebrows had to be on point for her because that is what she would want. This man spent 8 hours on just her eyebrows alone and perfected it to a T. My niece looked beautiful surrounded by gorgeous flowers and a angelic like casket. I can't thank Joey Russo and everyone at Russo Funeral Home enough for giving my niece the service she deserved. My heart is filled with love because of the service, time taken and generosity given by this funeral home. I hope in years to come when it is time to have other services that I am fortunate enough to have services at this place. God bless you all at Russo Funeral home and I thank you from the bottom of my heart. With Love, Michelle Buonavolanto read more

Our parents had unexpectedly passed away within 3 weeks of each other. You could imagine how distraught our family was. We all knew and agreed that Russo's Hillside Chapels was the only place that would properly honor and memorialize our parents. As soon as we contacted Joe Russo he literally took us by the hand and walked us through this entire process step by step. Joe never left our side until we fully understood each and every option that were available. Joe educated all of us on every protocol and provided his undivided time and attention throughout this entire process. Joe was on the phone with the Cemetery Personal, Church Representative, and Music Director to assure that everything came together seamlessly. Joe always made himself available for my siblings and I morning, noon or night. We are so grateful and appreciative for all that Joe Russo has done for our parents and for our Family during this horrible time. Joe has gone above and beyond and we cannot THANK him enough. We could NOT have gone through this tragedy without Joe Russo on our side. We extremely recommend Russo's Hillside Chapels for their high quality services, professionalism and support!. The Cirolia Family. read more

We attended a service here for a loved one. Throughout the entire service there was work being done on the roof, which was a constant loud pounding, scraping and sweeping sound. Many people asked them to silence the workers and they said they could not because the building needed to be kept up. They promised that it would be stopped during the prayer and final goodbye, it was not stopped even though they were repeated asked to make it stop by many of the family members and visitors. It was very disappointing. read more

At the time of a death of a loved one, many people fall victim to the idea that the closest funeral home is the best. I will say and If I could rate Russos higher I would. Joe Russo and Elizabeth are by far the most outstanding funeral dirwctors I have ever run across in my entire life. Professional is an understatement. Empathy for the deceased the family and anyone attending was unreal. I could not believe the oh so minor differences in a service that just lwft wveryone attending in tears and joy for the lovely departed. Touching beyond belief. DO NOT HESITATAE to use Russos funeral home. It takes special people to deal with death, and by far this establishmnet has perfected it. read more

Words cannot express how beautiful and amazing Russo's hillside chapels was during my cousins funeral. Great service to the lucena family.

this funeral home served great service to my family and i after a very tough loss. They were very respectful, very patient, and very supportive to us. their cooperation with the church was wonderful and i definitely recommend this funeral home to welcome your services. keep up the great work russo's hillside chapels, it was great! read more

If you are looking for a place to have a service for your loved one I suggest you take a minute to read my review. My father was the greatest man I have ever encountered. The love I felt and feel for him is indescribable so you can imagine when he passed suddenly, I was completely heartbroken. With this broken heart I had to commence the process of planning his funeral. I wanted to provide my father with the most beautiful service I could. My mother and siblings were a wreck so the task was left to me. First off, I must say I absolutely hate funeral homes. They are always dark, decor is always dated, they have the most terrible lighting, and the color scheme of light brown, medium brown, dark brown, mauve (ugly pink), and beige seem to be the only options in funeral homes. Also the refreshment/snack area is always a small room with a table and a sink that everyone struggles to cram into for that burnt cup of coffee. I understand the economy has gone through some tough times but people are always passing away so it is hard for me to believe that these places have never had the funds to update their facilities. And lastly, people always struggle to park at these places. It always blows my mind that these parking lots have about twenty spots and people are forced to find parking far away. Anyone who lives in Chicago knows that in the winter this is brutal. Anyway Russo's had caught my eye many months before my father had passed. The exterior is absolutely beautiful and almost makes you question whether it is a funeral home at first since we are so used to seeing brown ugly facilities. When I walked into Russo's I was blown away at the beauty of the place. The interior design is breath taking! The lobby is that of a fine hotel you would find in Rome, Italy. There are gorgeous paintings, beautiful floral arrangements and everything is immaculate. It is well lit and the staff is welcoming and presentable. Joe Russo personally met with me to make arrangements. The way he patiently sat with me and thoroughly explained everything to me without leaving question was very appreciated. He answered every question with the up-most detail and never made me feel rushed or interrupted our meeting to answer a call or tend to anything else that may have been going on. He gave me his personal cell number and told me I could call as many times as I wanted, at any time I wanted. And I did! And he was kind every time- never annoyed and never rushing. I would say this is exceptional service considering he is the owner. He could have easily had his secretary handle things but he chose to extend himself personally. The day of the service, my fathers room was beautiful. The way they set up the floral arrangements, pictures, everything was perfectly done. There was a beautiful movie of a large collection of pictures of my father playing on two very large flat screen TVs. There was also a TV screen above the digital sign in for friends and family to see my dad as they signed in and they were able to read memorable quotes that my dad said often. Very nice touch. The coffee room is a cute little cafe where they have a nice coffee machine that makes delicious coffee and it's free. At the end of the night the staff wrapped up any left over pastries/food and helped a ton! Even the bathrooms are beautiful! There is no corner of this place that is not beautiful and immaculate. Numerous times throughout the night we heard "what a beautiful place to have your father's service!" The owner Joe was also there the whole time as well as his assistant Jessica. The both of them were at our service no matter how big or small the favor we needed. Oh I forgot to mention that in the chapel there was a room off to the side for my immediate family if they needed to escape for a private moment. This room came in handy for one year old niece to spread her toys out and play. Also, thank you notes for all our guests were sent to us with already printed addressed envelopes. This was a huge help! I cannot say enough about this facility or it's owner Joe Russo. Joe is an exceptional person who was born to help people during these difficult times. His kindness, attention, patience and fine attention to detail makes his sympathy genuine and heart-felt. At the end of everything I felt like I had made a friend. Joe is like family to me and I would never have a service for someone that I love handled by anyone else but that man. And I'm sure you must think all of this is outrageously pricey. Not at all! For the service you get, I promise you, it is beyond affordable. read more

OUTSTANDING - from beginning to end ... My brother left us tragically in a car accident on his way to work - There are no words. Not only did Joe Russo and his staff take care of EVERYTHING, they did it with class ... such class , grace and dignity for everyone involved. The atmosphere is uplifting and beautifully done. Very very well appointed with everything on 1 level - There are even HIGH ceilings throughout which support the open feel and allows you to breath, to pray, to share a story ... to say goodbye ... For this my family thanks you Joe ... We Highly recommend you to everyone. read more

I lost my sister in law very suddenly last week. I took on the responsibility of finding a funeral home that could accommodate the huge number of mourners I knew we'd see to pay respects to her and her young family. Russo's was perfect. I had the pleasure of working with the owner Joe, as well as Dominic and the rest of their team. They could not have been more professional, accommodating, and understanding with us in a horrendous time in our lives. Their facility is beautiful and was perfect for a large visitation. I can't recommend them highly enough. read more

Amazing service! I can not praise them enough! My grandfather sadly passed away and was unsure where to hold his funeral service. Someone recommend this location and I will always keep them in mind! Amazing price, very professional, and they treat you like family! Joe is very passionate and he knows losing a loved one is hard. He went through all the steps and made sure we were happy. I did not feel pressured to purchase anything in particular and their prices are low compared to others. Amazing work! Will recommend it to everyone I know. I would love to thank everyone that works there. Honestly you treated my family like as if we were your own. Thank you so so much! We need more people like you in this world! read more

On behalf of the Zurita family, I would like thank Russo's for making the loss of our loved one as easy as possible in this difficult time. The decor of the funeral home is baroque. There is a small kitchenette area and family rooms available for each room. The entire funeral home is very clean and The service was exceptional. They went above and beyond their line of duty. He completed all our requests and more. RJ was extremely detail oriented and thought about things that we would not. He placed flowers outside our grandmother's home. A detail that he was not paid for and yet meant a tremendous amount to us. Every step of what needed to be done was explained to us in great detail. I highly recommend using Russo's to help with your funeral services. read more

I have been part of or handled the final arrangements of my Mom, Dad and 4 siblings. Therefore, I have dealt with various funeral directors. My brother passed away recently and I had the privilege of having Mr. Joe Russo guiding myself and ...my family through this painful time .Death can be overwhelming, frightening and sad. You are not sure how to handle things. Joe Russo made us comfortable and eased our pain. Without a doubt, he is the best! Mr. Russo welcomes you into his chapel as a friend joining him in his home. He is soft spoken, compassionate, caring and GENUINELY honest and knowledgeable! There was no question left unanswered or job too large or small that he didn't take care of. He was ALWAYS available to help in any way he could. My deceased brother looked just how we wanted. Mr. Russo professionalism and expertise is awesome. Joe Russo's Hillside chapel is warm and inviting a friends home. The atmosphere is comforting, elegant and cozy. There is a memory board of your loved one upon entering. It is really nice. The size of the rooms are quite comfortable. The computer registry is really helpful. The lounge and cafe area provide for any need a guest may have. Mr. Joseph Russo has succeeded in making a lovely atmosphere in his chapels. There is none that can compare! All of this is possible because of Mr. Joseph Russo who is the epitome of a man and the best in his profession! During your time of loss, there is NO ONE better equipped, more caring or compassionate than Mr. Joseph Russo to help guide you through that time. Thank you read more

On behalf of the family of Mary Custardo, I would like to thank Joe, Wes and staff for making our mother's 'send off' beautiful! We could not have placed our beloved mother in better hands and we appreciate your gentle & kind expressions. read more

We recently held my Father's funeral service at Russo's Funeral Chapel. At one of the saddest times in our lives, Russo's professionalism made the process less stressful. After my Mother's funeral at another Funeral Home our family was determined to find a funeral home that offered more personal, honest and professional services. We found this in Russo's. We had visited the funeral home and met Wesley Stinich and Joe Russo late last year and knew we had found the perfect place to honor our Father. A few months later we met with Wes to make pre-arrangements for his services. Russ'o Funeral Chapel is elegant and bright on the inside and out. It was recently built and is the most elegant Funeral home I have ever visited. It uses the latest technologies to make the experience more personal. The inside reminded me of a hotel lobby. It is all on one level and includes a comfortable refreshment area for food and drinks including a refrigerator to keep drinks and food cold. There were (2) large TV screens in the Funeral Chapel that allowed us to play a video of my Father's life. Outside of the hall, there was a screen that showed his picture and information about the services. It can scroll some of your loved one's favorite sayings. They have a kiosk for guests to sign in which is used to print a book of guest names & addresses and also prints the addresses on the thank-you cards for the family to send. This is an excellent service to offer families who struggle with so many emotions and activities after the death of a loved one. Finally, there was plenty of parking. Wes met with my family (3) times and was welcoming, comforting and professional. He walked us through the process and helped us with our choices. He had a book with floral arrangements with costs from Belmonte Florist and a book of nearby restaurants and their menus/costs. He allowed our family quite time to look at and choose the casket and memory card. Wes was always present on the day of the wake and funeral and led our family through the day. He gathered our family into the Hall to view my Father in private and hosted all of our guests. There were two family rooms where our family could sit and rest privately for a few minutes. At the end of the wake, they wrapped up all of the food for us to take home. On the day of the Funeral, Wes even called the restaurant to tell them we were on the way and ordered special meals for our guests. This is definitely the place to honor a loved one. We received a lot of positive feedback about Russo's and several of our guests mentioned they will use Russo's in the future. Our experience with the Facility was excellent and I will never be able to describe the compassion, kindness, leadership and attention we received from Wes. You will not look back and have any regrets about the funeral services for a loved one if you choose Russo's Funeral Chapels. read more

We could not have asked for a better funeral service for our beloved father. Mr Russo was friendly, professional and compassionate. He showed great respect and care throughout. Thank you for making this difficult time a little easier. read more

Choosing Russo Hillside Chapel was the best decision our family made when our loved one passed. The attention we received went far beyond what we expected. From the minute we walked in until the end of the luncheon, Russo Chapels covered every detail and then some. We were allowed to spend time with loved ones and not worry about anything. Russo Chapels paid attention to the details of our loved one's life. Pictures, DVD, quotes and comments about our loved one provided our guests with moments of quiet reflection, fond remincing and sometimes laughter, which personalized the wake. Everyone who attended loved the personal touches. The chapel itself is gorgeous, as well. Professionally decorated, but with the comforts of home, it was a warm & welcoming chapel for our family & friends. The staff was also amazing! Everyone worked diligently to accomodate any of our family's needs. Phone calls were returned promptly, paperwork was completed accurately and discretely. The staff helped anyone with questions about details for directions, the wake & the service with great compassion. I recommend Russo Hillside Chapels with the highest amount of respect and thoughtfulness, as that is how we was tretated during one of the most difficult times in our lives. read more

Russo's Hillside Chapels really knows how to take care of families. Mr Russo put his whole heart and sole in our 12 year old daughter's wake. Due to all her trauma we thought it would be a close service but Mr Russo was able to bring her sassy fun loving features to life which helped with closure for family & friends. The whole service was flawless. We would definitely refer his services to all our family and friends. We sincerely thank you from the bottom of our hearts Mr. Russo for making such a difficult day go so smooth. The Mueller Family read more