I don't usually turn to social media with complaints, but this is completely unacceptable. I went…read moreto the cemetery to clean my sister's headstone and decorate her grave for her birthday this week. Google listed the opening time as 8 AM, so I arrived around 8:30, only to find different hours posted. Fine--I waited until 9:30, but the gates were still closed. Since my sister's passing, I have never missed the tradition of cleaning and decorating her grave before her birthday. Anyone who knew her knows how much her birthday meant to her, and I wanted to honor that. For the cemetery to take that moment away from me today hurt me deeply.

I have visited this cemetery twice. The first time was over a year ago to get information on two…read morerelatives that died as babies. At first they were only going to give me information on one of them - but they gave me the information for both after I told them that I had travelled hundreds of miles to get this information. My second visit has come as the pandemic winds down. I wanted to purchase monuments where there are only plugs. I was told that they were only taking meetings by appointments and that I would have to call to make an appointment. I was given a contact card for an individual. Upon calling, the phone was never answered and the voice mailbox was full - for the individual as well as for the cemetery. I tried calling many times - as I would only be in town for a few days. As I had no luck on the phone, I tried emailing the individual, but I have never heard back. The experience was very disappointing. I have concluded that the place is not run very well and that the ownership is content to take what profits it can get the way that it is and is not intent on making improvements.

I have dealt with this establishment twice, once when my dear Mom passed away in 2018 and again…read morewhen my 100 year old spunky & loving grandmother passed in 2020. When my Mom passed, my sister and I made an appointment to select a headstone. I was impressed when I had called to make an appointment as I spoke to Chris Lee and he was friendly and informative. We met with him on 3/25/18. He was very helpful in giving us information on the type of headstone that was required for the area where my mother's grave site was, the catalogs as well as the sample headstones that was in his office to choose from. With his help, we chose a headstone we were really pleased with that was regal and epitomized my mother's classiness. In the year of the pandemic, my granny passed in June, 2020. Since we had a good experience prior, we decided to come back to this business to get a headstone for her grave site. We met with Steven Bloom on 8/1/20. He was friendly, took time to show us our options and we selected a different headstone that reminded us of her personal style. We paid for the headstone in full (you have the option to make a partial payment) and waited to hear updates on our order. More than two and a half months passed by and I hadn't heard anything regarding our fully paid order so I reached out to Mr. Bloom for an update. I talked to him via phone in October and he remembered me and the order and told me he would call me back that day to provide update details. I didn't get a call back so I called the next day and left him a voicemail as he was out of the office. I still did not hear from him after a few days. It was then that I called again and asked to speak to a manager. I was transferred to a vice president and explained the situation. He looked into it and was honest about what happened which I appreciated. Our order unintentionally got lost in the shuffle. With the pandemic and tons of orders, an error occurred. Sir V.P. apologized for the non-communication of who we dealt with concerning this order and the error. He got right on getting our order processed immediately. He communicated with me by email and by phone as to the developments. I appreciated his willingness to be empathetic to my family on how important getting this headstone done and done right. He was professional at the same time. By the time the headstone was finished, unfortunately it was too late in the year for it to be placed so Sir V.P. said that he would follow up with me in March to see if Glen Oaks Cemetery had placed the headstone. He kept his word and called me on March 1 - the headstone hadn't been placed yet but he would check again and get back to me. My granny's b-day was March 6 so I decided to go out to the cemetery to visit her. I was happy to see that it had looked like they had just placed the headstone either that day or the day before. I personally reached out and thanked Sir V.P. for all of his help and assistance in getting this headstone completed because it was really important to our family. I highly recommend this business. Their monument selection is HUGE! Thank you Peter Troost, appreciate your establishment.

I live in Seattle and needed a headstone for my brother who passed away in Chicago. I am so glad…read morethat I chose to go with Peter Troost Monument. The service and communication provided from Will Barker was outstanding! With this being sure a difficult task to handle emotionally I felt reassured and the service was in good hands with Will. I would recommend everyone to use Peter Troost Monument if looking for a company with good communication and great integrity.

I cannot express enough gratitude for the care and compassion we received from Russo's Funeral Home…read moreespecially Joe Russo. He welcomed my sibling and cousin as if they were his own family. We were never rushed, never pressured, and every single detail we asked for no matter how unique or emotional was handled with patience, respect, and understanding. Joe didn't just guide us through arrangements... he truly mourned alongside us as we said goodbye to our beloved mother. His kindness, attentiveness, and warm Italian hospitality brought comfort to our entire family during the most painful time of our lives. He understood how difficult it would be for me to let go, and thoughtfully found ways for me to participate at the end of the service so I could endure the heartbreak of saying goodbye with love and strength. That level of compassion is something I will never forget. I will forever be thankful.

In a time of need , Russo's is there unconditionally. I'm impressed with the care in which they…read moretreat the guests.

Horrible experience. Anthony, the funeral director, lacked all sense of compassion, was completely…read moredisrespectful, made inappropriate jokes. In addition, he will take you for you're all you're worth financially. Avoid Hursen at all costs.

My family and I would like to thank the Hursen Funeral home but special shout out to Becky and…read moreAngelica. Extremely grateful for the tremendous guidance of their #1 employee Chela Q. she saw forward that everything came out smoothly during our heartbreaking moments. We unexpectedly lost my mother in law and since starting the process with them, they completely made the experience so much more bearable. The communication and understanding Chela provided was amazing. They provided us with all the information needed and helped us through all of our questions. That helped alleviate the pain making the process much smoother. We couldn't have chosen a better funeral home. Unfortunately sad to know that they know how to treat not appreciate their employees due to the arrogance of the owner Anthony. It looks like the place runs beautifully without his presence. If it would have not been for all of Chela help along with Becky I guarantee we would have gone with our option 2. This unprofessional owner doesn't have his employee there anymore when i tied to reach out to her 2 wks after. So I no longer recommend this place if you have to deal with Anthony.

Amazing 5 star highly recommend them they was also very professional with my wife medical alert…read moretask trained service dog

It is really an unfortunate occasion that brings one to a funeral home. When you enter, the office…read moreis to your left, viewing parlors to the right. As you walk toward the viewing parlors, there are short halls that lead back to a cross hall where the lounge and restrooms are located. There are stained glass windows along the hall and also in Parlor A. With the sun shining through, it was quite peaceful. There is a small parking lot located on the west side of the building and then another parking lot located across the street on the east side. Take precaution when exiting the lots onto Cermak Road.

I remember coming here for a funeral over 20 years ago and then again this week. The building…read morehasn't changed much but it is clean and the staff was accommodating. This is a small location without a parking lot so be prepared to find street parking

This review is for the physical location only, not the services. I was attending a wake for the…read moreBrother-in-law of one of my direct reports from work. Overall, the place is clean, not very big in terms of multiple viewing rooms that I could see. The facility itself is older. While the outside of the building looks nice, once inside you can tell it is dated from the decor, like in the ladies room. No parking lot, so I ended up parking on the street. Can't imagine what they do when you have a lot of cars in terms of organizing the vehicles to go to the burial site if the cars are all over the place.

Family owned funeral home that gives exceptional care to your loved one and those who grieve…read more Correct phone number is 773-237-4404

From the owner: Located in Chicago, IL, Sheldon-Goglin-Kaminski Funeral Home is a family-owned and operated funeral…read moreand cremation provider with over 100 years of dedicated service to the community. We offer a wide range of compassionate, personalized services, including: Traditional funerals with visitation and/or memorial service, followed by burial or cremation, Direct burial or direct cremation, Cremation with memorial services, Domestic and international transportation of remains, Pre-arrangement planning (both funded and non-funded). If you require a service or product not listed above, please don’t hesitate to contact us—we are here to help you.

My family and I used Marik-Baken to provide both memorial and funeral services for my late wife…read more During the entire planning process they were both very helpful and considerate. Barbara and Matthew helped us each step of the way and provided many excellent ideas on how to make the service as special as we wished. They were personally supportive at all times. I highly recommend them for the excellence of their professional services and the supportive manner in which they helped us during a difficult time. Brent B.

From the owner: Family owned and operated, Marik-Baken Funeral Services Ltd, in Westchester, Illinois, has proudly…read moreserved the local and surrounding communities with caring, professional, and personable services since 2006. Barbara Marik-Baken, owner and director, is a fourth-generation funeral director who is dedicated to providing personalized care to meet the specific needs of each person and family to best honor the life of the loved one who has passed. We offer at-need services and pre-arrangement/pre-need services and planning, traditional funeral services, memorial services, and cremation. Arrangements can be made to have services at the funeral home, a church, or any other venue that best suits the family.

Kaminski Funeral Home provided compassionate, professional service from start to finish. Their team…read morewas attentive, organized, and respectful during a very difficult time, guiding our family through each step with clear communication and genuine care. The facility was clean, comfortable, and thoughtfully arranged; details were handled with sensitivity and precision. The funeral and memorial service ran smoothly, honoring our loved one beautifully and giving us space to grieve and remember. I highly recommend Kaminski Funeral Home to anyone seeking dignified, empathetic funeral services.

Great Funeral Home that I recently visited. Last time I was here it was over 10 years ago. The…read moreservice provided here for a friend of mine that recently passed away was above and beyond. Great levels of hospitality and it is a warm, inviting environment. What I do recommend that I think is the major issue here is that if you know that the person has a large family please carpool over here because parking is limited and I had to see people park half a mile away or across the street to make their way into the funeral home.

When I came to Chicago years ago, Mt. Carmel was the cemetery I most wanted to visit (if…read moreinterested, check out my review). Following that visit, I crossed the street and entered Queen of Heaven, a more modern (consecrated in 1947) resting place consisting of 470 acres. As I've noted in other reviews, I've always been fascinated by organized crime history, and Chicago's organized crime is an integral and prominent (if often unwanted) part of that city's history. I always try to conduct myself respectfully and discreetly in cemeteries, knowing these are holy places where people come to mourn. The overwhelming majority of the "permanent residents" of Queen of Heaven were honest, hard-working people who tried their best to make their way in the world. The cemetery boasts the largest Catholic mausoleum in the world, and it's indeed an impressive structure, a work of architectural splendor. Inside, I found the vaults of Tony Accardo, perhaps the most successful and powerful Mafia boss in history; Paul Ricca; Sam Battaglia; and Fiore Buccieri. I had a camera with me but I didn't take any pictures. Why? Because there were security cameras everywhere and I didn't want anyone to misinterpret my purpose, and think I was being "disrespectful." The Chicago mob was unique in being surprisingly egalitarian, a meritocracy (a large number of its reps in top positions were Jews, Irishmen, Greeks, Bohemians, a Welshman, etc.; their abilities counted more than their ethnicity), but they were also known for a countless number of savage "hits." I didn't actually think anyone was going to take a blowtorch to me for snapping a photo of Joe Batters' private vault. Still, I wasn't about to press my luck. Outside, it was more relaxed. I found the grave of "Mad Sam" DeStefano, a figure of particular fascination for me. Physically a cross between Fred Flintstone and John Belushi, reading about some of his "antics" had caused me to laugh out loud. He forced a court hearing for a $10 traffic ticket, had himself carried into court on a stretcher, shouting through a bullhorn, "Birmingham, Alabama, here I come...We are living in a Gestapo country...Hello to all the stool pigeons in the witness quarters..." It wasn't all laughs. FBI Agent Bill Roemer called him "the worst torture-murderer in Chicago's history." When Sam's wife Anita angered him, he kidnapped a black man walking on the street at gunpoint, and forced the man to rape his wife as punishment for his wife, who now lies buried beside him. Does she rest in peace, or does she dread the thought of the coming "Day of Judgment" when the dead rise from their graves and she has to see Mad Sam's ugly face once again? Hopefully, if there is a God, He'll spare her that. Mad Sam was shotgunned to death in 1973 while sweeping out his garage. The man believed to be wielding that shotgun is buried across the street, literally a stone's throw away. Tony Spilotro, the hitman portrayed by Joe Pesci in "Casino." The man who once squeezed a man's head in a vise until the man's eyes popped out of his head in order to extract information. On "Judgement Day," will Mad Sam see him, ignore Anita, and shout out, "You, you're the dirty ______ who shot me!" In another direction is the impressive monument to James Torello. If you read "The Exorcist," Blatty quoted a surreptitiously recorded conversation where Torello described torturing a 300-pound loan shark to death: "Jackson was hung up on the meat hook. He was so heavy he bent it. He was on that thing 3 days before he croaked...We tossed water on him to give the (cattle) prod a better charge, and he's screamin'..." I'm a non-Catholic, and Yelp is not the place to argue theological issues such as faith, grace, redemption, etc. But I couldn't help thinking about such issues as I walked around this beautiful, peaceful cemetery. Did the Catholic hierarchy really think Mad Sam "made his peace" with God in the seconds before that fatal shotgun blast? He's lying in sacred, consecrated ground. Supposedly, Spilotro asked to say a prayer (and was denied) before he was beaten to death, but does that transform a serial-killing monster into someone worthy of Heaven? As another, non-Catholic example-- "Tex" Watson, Manson's chief killer, has his own prison ministry and claims to be "saved." Is he sincere? What if he is? Someone who can stick a knife 30-something times into an 8-month pregnant woman permanently severs whatever tenuous links he may still have to humanity, as far as I'm concerned, and obviates any possibility of redemption or forgiveness. To me, that's a spiritual brokenness that can never be fixed, whether it's Tex, or Charlie, or Mad Sam, or Tony the Ant. I don't mean to sound overly harsh in discussing this cemetery...other cemeteries, religious and non-sectarian alike, have evil people buried in them...but these were the thoughts occupying me as I wandered about these peaceful acres. Maybe that's the reason I still identify as an agnostic.

My mom has been buried in this cemetery since 2023. Every time we place a decoration, such as…read moreflowers, they end up disappearing. According to the rules, ground staked solar lights are permitted but when we added them to surround my mother's grave along with some artificial flowers, they were DESTROYED (a few graves nearby also had them like this and their's were untouched). They were piled up and broken and some of the stake vases with the artificial flowers were also destroyed, it seemed like they had been kicked and tossed around. Some of the flowers were missing too. I really wish I took a picture of the mess because it was TRULY DISRESPECTFUL. What made me and my family so angry was that it seems to only happen to us in our section. Everybody else around us have their decorations perfectly placed and not touched. We called to complain and they did absolutely nothing, only said some of the things were removed because they didn't meet the requirements when none of the decorations went past the size limit or were glass!