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    Hitzeman Funeral Home & Cremation Services

    4.6 (10 reviews)
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    Review Highlights - Hitzeman Funeral Home & Cremation Services

    Everyone at Hitzeman Funeral Home was kind, compassionate, knowledgeable, helpful and went over and above to assist us with all of the details of my father's funeral.

    Mentioned in 2 reviews

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    Parkholm Cemetery - An historic mausoleum.

    Parkholm Cemetery

    (1 review)

    Never have I encountered less helpful people. Given that their business involves dealing with…read morepeople who have recently lost someone close to them, one would think there would be a sense of compassion, politeness, or at the very least, simple human kindness - none of those was to be found with this lot of ill-spirited vipers. Whether it was the disdainful tone of voice my sibling was greeted with when my mothers ashes arrived (something akin to the barking of news that the permit had not accompanied the cremains), the dismissive tone the person who is in charge of markers and monuments took with me (sample exchange - 'my father has a VA marker and I know we need the markers to match based on our last conversation' which was immediately interrupted with a 'sir, that's a government marker' - as if that morsel was either newsworthy or helpful to this particular conflict resolution), to the absolute refusal to let me finish a sentence during a phone call - these broads were absolutely, bar none, the least customer service oriented, let alone grief-sympathetic, of any representatives conceivable in the field. Some back-story - The burial plots in question have been in my mothers family since 1926. My maternal grandfather and great grandparents were buried in the adjoining plots, and though the cemetery had been lax in maintenance through the years, allowing my great grandfathers headstone to lay on the ground (as opposed to upright as it was intended to), my parents had decided to have their ashes interred there following their demises. My father passed in 2010, and as a vet of two wars, had a bronze burial marker courtesy of the VA. My mother passed away in early 2012, and given that they were to be interred together, I had contacted the cemetery to inquire about markers and restrictions. That was when my fun began. As it stands, I have outsourced the production of the marker as their own representative proved to be neither helpful nor pleasant to work with; I await the response of my rep with memorials.com with the results of her efforts to coordinate the installation of the marker. I will be providing an update at that time. In the mean time, avoid any direct interface with these people at all costs. I fully expect to see them exposed as disdainful examples of their profession in the local media, and would not be shocked in the least at what misdeeds could be uncovered.

    Queen of Heaven Cemetery & Mausoleums - East Entrance on Christmas 2024

    Queen of Heaven Cemetery & Mausoleums

    (36 reviews)

    When I came to Chicago years ago, Mt. Carmel was the cemetery I most wanted to visit (if…read moreinterested, check out my review). Following that visit, I crossed the street and entered Queen of Heaven, a more modern (consecrated in 1947) resting place consisting of 470 acres. As I've noted in other reviews, I've always been fascinated by organized crime history, and Chicago's organized crime is an integral and prominent (if often unwanted) part of that city's history. I always try to conduct myself respectfully and discreetly in cemeteries, knowing these are holy places where people come to mourn. The overwhelming majority of the "permanent residents" of Queen of Heaven were honest, hard-working people who tried their best to make their way in the world. The cemetery boasts the largest Catholic mausoleum in the world, and it's indeed an impressive structure, a work of architectural splendor. Inside, I found the vaults of Tony Accardo, perhaps the most successful and powerful Mafia boss in history; Paul Ricca; Sam Battaglia; and Fiore Buccieri. I had a camera with me but I didn't take any pictures. Why? Because there were security cameras everywhere and I didn't want anyone to misinterpret my purpose, and think I was being "disrespectful." The Chicago mob was unique in being surprisingly egalitarian, a meritocracy (a large number of its reps in top positions were Jews, Irishmen, Greeks, Bohemians, a Welshman, etc.; their abilities counted more than their ethnicity), but they were also known for a countless number of savage "hits." I didn't actually think anyone was going to take a blowtorch to me for snapping a photo of Joe Batters' private vault. Still, I wasn't about to press my luck. Outside, it was more relaxed. I found the grave of "Mad Sam" DeStefano, a figure of particular fascination for me. Physically a cross between Fred Flintstone and John Belushi, reading about some of his "antics" had caused me to laugh out loud. He forced a court hearing for a $10 traffic ticket, had himself carried into court on a stretcher, shouting through a bullhorn, "Birmingham, Alabama, here I come...We are living in a Gestapo country...Hello to all the stool pigeons in the witness quarters..." It wasn't all laughs. FBI Agent Bill Roemer called him "the worst torture-murderer in Chicago's history." When Sam's wife Anita angered him, he kidnapped a black man walking on the street at gunpoint, and forced the man to rape his wife as punishment for his wife, who now lies buried beside him. Does she rest in peace, or does she dread the thought of the coming "Day of Judgment" when the dead rise from their graves and she has to see Mad Sam's ugly face once again? Hopefully, if there is a God, He'll spare her that. Mad Sam was shotgunned to death in 1973 while sweeping out his garage. The man believed to be wielding that shotgun is buried across the street, literally a stone's throw away. Tony Spilotro, the hitman portrayed by Joe Pesci in "Casino." The man who once squeezed a man's head in a vise until the man's eyes popped out of his head in order to extract information. On "Judgement Day," will Mad Sam see him, ignore Anita, and shout out, "You, you're the dirty ______ who shot me!" In another direction is the impressive monument to James Torello. If you read "The Exorcist," Blatty quoted a surreptitiously recorded conversation where Torello described torturing a 300-pound loan shark to death: "Jackson was hung up on the meat hook. He was so heavy he bent it. He was on that thing 3 days before he croaked...We tossed water on him to give the (cattle) prod a better charge, and he's screamin'..." I'm a non-Catholic, and Yelp is not the place to argue theological issues such as faith, grace, redemption, etc. But I couldn't help thinking about such issues as I walked around this beautiful, peaceful cemetery. Did the Catholic hierarchy really think Mad Sam "made his peace" with God in the seconds before that fatal shotgun blast? He's lying in sacred, consecrated ground. Supposedly, Spilotro asked to say a prayer (and was denied) before he was beaten to death, but does that transform a serial-killing monster into someone worthy of Heaven? As another, non-Catholic example-- "Tex" Watson, Manson's chief killer, has his own prison ministry and claims to be "saved." Is he sincere? What if he is? Someone who can stick a knife 30-something times into an 8-month pregnant woman permanently severs whatever tenuous links he may still have to humanity, as far as I'm concerned, and obviates any possibility of redemption or forgiveness. To me, that's a spiritual brokenness that can never be fixed, whether it's Tex, or Charlie, or Mad Sam, or Tony the Ant. I don't mean to sound overly harsh in discussing this cemetery...other cemeteries, religious and non-sectarian alike, have evil people buried in them...but these were the thoughts occupying me as I wandered about these peaceful acres. Maybe that's the reason I still identify as an agnostic.

    My mom has been buried in this cemetery since 2023. Every time we place a decoration, such as…read moreflowers, they end up disappearing. According to the rules, ground staked solar lights are permitted but when we added them to surround my mother's grave along with some artificial flowers, they were DESTROYED (a few graves nearby also had them like this and their's were untouched). They were piled up and broken and some of the stake vases with the artificial flowers were also destroyed, it seemed like they had been kicked and tossed around. Some of the flowers were missing too. I really wish I took a picture of the mess because it was TRULY DISRESPECTFUL. What made me and my family so angry was that it seems to only happen to us in our section. Everybody else around us have their decorations perfectly placed and not touched. We called to complain and they did absolutely nothing, only said some of the things were removed because they didn't meet the requirements when none of the decorations went past the size limit or were glass!

    Kuratko-Nosek Funeral Home and Cremation Services - Arrangement Room

    Kuratko-Nosek Funeral Home and Cremation Services

    (8 reviews)

    Please educate yourselves! Lengthy but worth the read…read more My mother passed away last week Wednesday (3/22/2023). It fills my heart with sorrow to learn how people, in such vulnerable mental state, are taken advantage of. The prices for a certification of death are absolutely out of line. I can only imagine how much profit they gain from all of this. Below is the breakdown of prices for the certified death certificates from Illinois Department of Public Health (IDPH) Division of Vital Records vs Kuratko-Nosek Funeral Home and Cremation Services. For clear reasons, I was in a frágil state of mind, and failed to add an alias name on my mom's certificate. I called the next day, and was able to make the correction. No problem. Upon pickup, I was charged an additional $70. IDPH Division of Vital Records Certified Death Certificate -1st copy $19 Additional Copies-$4 Corrections /legal name change-$15 Additional Copies-$2 Kuratko-Nosek Funeral Home and Cremation Services Certified Death Certificate -1st copy $50 Additional Copies-$10 Corrections /legal name change-$50 Additional Copies-$10 Source: https://urldefense.com/v3/__https://dph.illinois.gov/content/dam/soi/en/web/idph/files/resources/resources-obtain-birth/death-certificate/fee-schedule.pdf__;!!Bj3pJzH8i9PN1EsMi1am!wNYE8fpeKEodP3mXTjQfmyNM0RQYCsFncDsoeeL1xq7kvKfdj9ZHM2fe97N8q8CTjgijrcMtoZdi3jjE_RVrbPyU1KHaUVw6r5b1$ Yesterday (3/30/2023), a woman by the name of Nina, calls to apologize and tell me how they do not make any profit from the certificates (only the services and other items). All in all, I feel ripped off and taken advantage of by Kuratko-Nosek Funeral Home and Cremation Services. I cannot express this enough, do you research. It's uncomfortable, I know, but reality is that death is inevitable.

    This funeral home was absolutely the best . My God Mother passed very suddenly and they did such a…read morebeautiful job making her wake & funeral as lovely as a person she was to me my whole life. They were very kind at a very difficult time. If I still lived in Chicago I might make this my memorial venue as it's a stones throw away from where most of my family is buried.

    Hitzeman Funeral Home & Cremation Services - funeralservices - Updated May 2026

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