I had a wonderful experience dealing with the staff here at SGS. I wanted to travel to Six Flags…read morethis summer, but didn't want to have to deal with the long drive from Brooklyn, but due to Covid, I didn't know a company still traveling to out there. One day, I see an advertisement for SGS on Facebook--$85 pp for the park entry and bus ride from Downtown Brooklyn to the park--I immediately jumped at it. I purchased the tickets online, the following day, I received a phone call with them requesting the names for the reservation. I had several questions and reached out to them on a few occasions, they were all extremely helpful. I then needed to purchase five other tickets and get information for the parking pass for my relatives, they also assisted with that. The bus itself was clean, the staff onboard were friendly and cordial. They had outlet, a movie playing and the ride was enjoyable. They were very clear and concise when describing where to be time, when to be there, the departure, etc.. the itinerary as very easy to follow. They also provided several text messages describing where they were and just making sure everyone was in the loop. My sole issue would be they have a lot of time on the way back home to a few late-comers on the bus, which can be frustrating, due to all the kids on the bus, it being very late, and people desperately wanting to get back home. Overall, I had a great time dealing with this company and SGS exceeded my expectations.

We used them to go to Atlantic City. They serve Brooklyn. They are reliable. You pick a location…read morefrom their list and the time of pick up is listed too. The driver came on time and we got to NJ very fast, no distractions. Vouches were given out as promised. Would buy from them again.

Typically, I am very much "do it yourself" vacationer. I always thought that travel agencies are…read morerelics of the past. Who needs a travel agent, when you can go to countless web sites, and book everything you want then and there, without even putting a shirt on. Vacation Spirit was recommended to me by a friend. Work was beating me up, and I had to get away. I prepared by researching options myself, in case I have to back out and went to their office. One thing I did not realize that travel agents are open encyclopedia of knowledge. Location I chose was fine, but it appears that hotel I researched was not as good as travel sites made it appear. Per owner's recommendation, I took another property nearby. It was much easier to access the beach, resort was newer, cleaner, and had better pool. I have to say I loved personal touch that Vacation Spirit, and their owner offers. My job planning future vacations just got much easier. They are not a big shop and I guess this is what allows them to offer personalized service.

Honestly, I could not believe the level of personal service I got with Vacation Spirit. Boris and…read moreMarina were on top of everything, answered any question I had. Made changes to my reservation should I need it. Got me an amazing price and itinerary. This was a big deal for me and the trip was smooth sailing. Thank you!

Not just a average travel agent, Donna goes above & beyond to book special events on your dream…read morevacation

Fantastic agency ... ! Great service. Highly recommended…read morePlanned all my travel adventures to Greece, Spain, Egypt, Turkey and Morocco.

The location is clean and has a parking lot. I found the staff were friendly and knowledgeable. I…read morewent to get Euros, it took only a couple of days in the denomination size I specified.

Came in today to do passport pix, & Bryon assisted. He was okay, he upell my hubby on getting AA…read moremembership. He got it. I asked him questions about it he was stuck, mine up i used to work in car industry. So he should had explained if I break down & I call AA will they come out for me. I was testing his knowledge. He was hesitant. Right he didnt know. I told him no they will not. I signed up just to give him a sell. I told him u need to explain urself better. Anyway., I might come back.

Called early one morning for a ride to the airport. The driver showed up at the time I requested…read moreand took me to LGA with no problems. I like how he gave me a flat rate to the airport because I'm sure the traffic we ran into would have bumped up my tab otherwise. Overall my driver was friendly and the cab was clean. I'll probably try these guys again next time I'm headed to the airport.

Professional driver. Excellent service. Call this car service for better service than the apps.read more

Its been a long wait till out vacation time. It would of be great to stay someplace in the sun and…read morerelax on the beach. Would of been great to see something new and and visit an amazing place. Vacation could get to be very expensive. However when we contacted agency Happy Planet, our agent Marina Kroll, has surprised us time and time again. No one can beat her prices. She will make your wishes come true. The unbelievable deal that we got to Caribbeans, on Royal Princess cruise ship, was so amazing, we told everyone we knew. Just give her a call, and you won't be disappointed.

Had a great experience with Mila at Happy Planet - she found a fantastic deal for an all-inclusive…read moreresort and flight to Mexico, beating the cheapest Internet price by $500. She was also extremely helpful and patient dealing with payment issues due to bank spending limits. I would highly recommend her for anyone looking for a great deal and wonderful above-and-beyond service!

I've been waiting for this agency to come on yelp for sooo long just so i could write a review !…read moreand i finally have the chance This travel agency is in my neighborhood and i came here in hopes of finding a better rate on my trip to Europe (Italy and Greece) after checking expedia, travelocity and kayak. First thing I notice when i walk in is how nicely decorated the place is, i swear i forgot i was in a brooklyn office, this place looked like somebody's living room/. Within 30 minutes i walked out with my whole trip booked and with an extra $120 !! that i wouldn't have had if i had gone with a travel cite. The agent was very nice and willing to work with me to help me get what i want. She even let me leave a deposit to hold my seats and come in the day after to pay the full amount which is never possible online. Highly recommended!!!

The travel agency could start to be more honest and forthcoming about flight cancellations. My…read moremother and I were traveling to Sicily which required a connecting flight from Rome to Catania. A day before the flight I logged on ITA airways to check in. That is when I learned that our flight from Rome to Catania was cancelled. I contacted Smile travel and was told not to worry. They told me to call the following morning and they will check the status of the flight. I called, they were busy and told me that they would call back. They did not call me back. I gave them 30 minutes and called them again and was deliberately lied to. They promised me that they checked the status of the connecting flight and that everything was fine/ nothing changed and we were good to go. When we got to the airport and waited online to check in the airline rep told us that the connecting flight was cancelled. We were directed to go to ticketing and get a new flight. My mom is an octogenarian and cannot wait on lengthy lines for a extensive period of time. We had to wait online the check in line a second time. All because Smile Travel decided to be deceitful, lazy and unprofessional! Awful!

best travel agent, honest, and always gives the best prices. Works hard, if theres something…read morecheaper and he can switch it he does!

Norman is fantastic. He's worked tirelessly for us over the past decade to get us the best deals…read more He makes even the most complicated itineraries seem simple. He's booked us a luxurious honeymoon in Hawaii at an incredible price, and many other trips including a cruise to Greece, a vacation to Scottsdale, and numerous overseas trips. He takes care of every detail including car rentals, stop overs, the works. It is so reassuring to know that Norman is on the other end taking care of things for us and getting us the best deal for what we want. Three of my favorite things about Norman 1) he loves what he does and gets excited about the trip he plans for you 2) he has relationships with a lot of the hotel chains and airlines, so he often knows about little perks and 3) he is through and through honest, which is actually the most important one.

I needed passport photo to renew my passport , it took less then 5 min . Photos were ready right…read moreaway. It costs $12. P.s. it is inside the barber shop