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Russian-American Consulting Corp. - The door of RACC looks that way.

Russian-American Consulting Corp.

4.8(5 reviews)
0.6 mi•Brighton Beach

Winston Churchill famously described Russia as "a riddle wrapped in a mystery inside an enigma." I…read moredidn't realize how incredibly true his words are ... even today ... until I tried on my own to obtain a tourist visa to visit Russia. Byzantine procedures. The vetting is beyond what America considers "extreme" these days, and I was close to just giving up. Then a little Yelpishness led me to Russian-American Consulting Corp., a tiny office in the bowels of a private Russian parcel service in Brighton Beach Brooklyn. The boss (Lena) sorted me out right quick and for a reasonable fee -- I had my visa in about two weeks. I admit it was uncomfortable turning my original American passport over to a complete stranger along with loads of personal information and payment in advance ... but don't let that deter you. Lena knows Russia and the ins and outs of travel there. She even does ticketing at rates that beat the published fares on the internet. RACC is not the most convenient business to get to, and there are no weekend hours -- which accounts for my 4 star rating. Still, I consider it the best service of its kind in the metro area and well worth the up charge over the basic Russian consular fee. Top Tip: Don't bother filling out a Russian visa application online. Waste of time. Lena will do it for you in 10 minutes -- just come prepared to answer the dozens of personal questions the enigmatic Russian government asks for. You can pay by credit card -- but there is a 4% fee if you do.

Disclaimer: I've never been to the Brighton Beach location, but I have been to their 34th street…read morelocation in Manhattan twice and used their website extensively, so will speak to that in my review. Both times, they exceeded my expectation in helping me obtain a visa to Russia. They are extremely thorough and professional and defy cultural stereotypes by being upbeat. The first time I applied for a visa, I had no clue about what I was doing; an employee walked me through the visa application step-by-step, didn't charge a fee for that (as I learned later, the agency that the consulate officially outsources to charges a $25 fee for that), and didn't make me feel stupid when I had a question. I was so pleased with their professionalism, that I used them again when I needed to apply a second time for a Russian visa. I also very much like the fact that their website is designed to support the user. Someone with a solid knowledge of web design and foresight clearly created it. They have a flash demonstration of how to fill out the online visa application step-by-step. You can order a hotel voucher right from the website and it generates automatically, which takes much of the hassle out of filling out the visa application. Kudos to these guys!

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Russian-American Consulting Corp.
Russian-American Consulting Corp. - It's just the third door after the Millennium Theater in Brighton Beach.

It's just the third door after the Millennium Theater in Brighton Beach.

Russian-American Consulting Corp. - Street view.

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Street view.

Brooklyn Public Library Passport Center

Brooklyn Public Library Passport Center

1.0(5 reviews)
1.6 mi•Midwood

If only zero stars were an option. I had made a 240pm appt to have my minor child's passport…read morerenewed. Prior to the appointment I took personal time from work, arranged coverage for work responsibilities, picked up my child early from school, and raced across South Brooklyn by bike to make it on time. We arrived about two minutes late then had to wait on a bench with no one there for a bit. Eventually someone came out, named "Santiago." I told him we had an appointment, he said we were late and couldn't be seen. I asked to speak with someone else. His colleague came came out with a scowl, reiterated that they wouldn't see my child, and told me the agent had left for the day. I asked, "So, I have a 3:40 to 4pm appointment. It's ten to four now, and this person left?" She replied in the affirmative. Then she walked away and - yes - slammed the door to her office behind her. I went to a "welcome" desk nearby and asked for help. They called someone who came down, named Bryanna. Bryanna was pleasant but firmly repeated the policy. I expressed how this felt terrible to be treated this way by a public institution that we support and believe in, that I had made genuine efforts to make it to the appointment, and that we arrived than ten minutes late. At this point her attitude changed and she challenged my position, saying "exactly what part of this do you have a problem with?" and reminded me we arrived late. I was surprised but of course simply explained that we were only a few minutes late, that traveling with a child is inefficient, and that a reasonable interpretation of the policy - of which we were certainly unaware - would include a view to serving the community and, in cases like this, simply seeing the customer and helping them. I filled out a paper complaint form, but of course expect little from them in terms of accountability. One strike for so-called public service libraries, sad given how they're under attack everywhere and would seem to want to remind the community of how they're essential and deserve our support.

From the moment we arrived, staff was rude and nasty. No professional manners. No clear with the…read moreinformation.

Passport Photos - passportvisaservices - Updated May 2026

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