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Vacation Spirit

5.0 (6 reviews)
Open • 9:00 am - 5:00 pm

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Russian-American Consulting Corp. - The door of RACC looks that way.

Russian-American Consulting Corp.

4.8(5 reviews)
1.1 mi•Brighton Beach

Winston Churchill famously described Russia as "a riddle wrapped in a mystery inside an enigma." I…read moredidn't realize how incredibly true his words are ... even today ... until I tried on my own to obtain a tourist visa to visit Russia. Byzantine procedures. The vetting is beyond what America considers "extreme" these days, and I was close to just giving up. Then a little Yelpishness led me to Russian-American Consulting Corp., a tiny office in the bowels of a private Russian parcel service in Brighton Beach Brooklyn. The boss (Lena) sorted me out right quick and for a reasonable fee -- I had my visa in about two weeks. I admit it was uncomfortable turning my original American passport over to a complete stranger along with loads of personal information and payment in advance ... but don't let that deter you. Lena knows Russia and the ins and outs of travel there. She even does ticketing at rates that beat the published fares on the internet. RACC is not the most convenient business to get to, and there are no weekend hours -- which accounts for my 4 star rating. Still, I consider it the best service of its kind in the metro area and well worth the up charge over the basic Russian consular fee. Top Tip: Don't bother filling out a Russian visa application online. Waste of time. Lena will do it for you in 10 minutes -- just come prepared to answer the dozens of personal questions the enigmatic Russian government asks for. You can pay by credit card -- but there is a 4% fee if you do.

Disclaimer: I've never been to the Brighton Beach location, but I have been to their 34th street…read morelocation in Manhattan twice and used their website extensively, so will speak to that in my review. Both times, they exceeded my expectation in helping me obtain a visa to Russia. They are extremely thorough and professional and defy cultural stereotypes by being upbeat. The first time I applied for a visa, I had no clue about what I was doing; an employee walked me through the visa application step-by-step, didn't charge a fee for that (as I learned later, the agency that the consulate officially outsources to charges a $25 fee for that), and didn't make me feel stupid when I had a question. I was so pleased with their professionalism, that I used them again when I needed to apply a second time for a Russian visa. I also very much like the fact that their website is designed to support the user. Someone with a solid knowledge of web design and foresight clearly created it. They have a flash demonstration of how to fill out the online visa application step-by-step. You can order a hotel voucher right from the website and it generates automatically, which takes much of the hassle out of filling out the visa application. Kudos to these guys!

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Russian-American Consulting Corp.
Russian-American Consulting Corp. - It's just the third door after the Millennium Theater in Brighton Beach.

It's just the third door after the Millennium Theater in Brighton Beach.

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Smile Travel Bureau - Smile Travel

Smile Travel Bureau

1.7(6 reviews)
2.6 mi•Bensonhurst

I've been waiting for this agency to come on yelp for sooo long just so i could write a review !…read moreand i finally have the chance This travel agency is in my neighborhood and i came here in hopes of finding a better rate on my trip to Europe (Italy and Greece) after checking expedia, travelocity and kayak. First thing I notice when i walk in is how nicely decorated the place is, i swear i forgot i was in a brooklyn office, this place looked like somebody's living room/. Within 30 minutes i walked out with my whole trip booked and with an extra $120 !! that i wouldn't have had if i had gone with a travel cite. The agent was very nice and willing to work with me to help me get what i want. She even let me leave a deposit to hold my seats and come in the day after to pay the full amount which is never possible online. Highly recommended!!!

The travel agency could start to be more honest and forthcoming about flight cancellations. My…read moremother and I were traveling to Sicily which required a connecting flight from Rome to Catania. A day before the flight I logged on ITA airways to check in. That is when I learned that our flight from Rome to Catania was cancelled. I contacted Smile travel and was told not to worry. They told me to call the following morning and they will check the status of the flight. I called, they were busy and told me that they would call back. They did not call me back. I gave them 30 minutes and called them again and was deliberately lied to. They promised me that they checked the status of the connecting flight and that everything was fine/ nothing changed and we were good to go. When we got to the airport and waited online to check in the airline rep told us that the connecting flight was cancelled. We were directed to go to ticketing and get a new flight. My mom is an octogenarian and cannot wait on lengthy lines for a extensive period of time. We had to wait online the check in line a second time. All because Smile Travel decided to be deceitful, lazy and unprofessional! Awful!

Vacation Spirit - travelservices - Updated July 2026

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