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    Aspire Down Under

    4.8 (38 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Aspire Down Under

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    A view atop a mountain, looking down at Queenstown,NZ. Our favorite place during our trip!
    Meaghan G.

    While looking at Yelp it is clear Aspire doesn't need another 5 star review, here it is! Our Honeymoon was 1 week Australia, 1 Week New Zealand. Shelby worked with us to create a personalized itinerary that fit our likes and interests. Her communication skills are incredible and she was able to give us exactly what she wanted, at the price we wanted. Some of our friends cautioned us about using a travel agency (in general, not specifically this one) but I have to say with an itinerary so personalized, not one thing was amiss. It felt as though we had planned it ourself, without all the stress. The hotels we were placed in were in amazing locations. While we had printed out everything and brought it with us, upon arriving at each hotel, a packet from Aspire Down Under and their Australia/New Zealand affiliate ATS was waiting for us. This made contacting each excursion flawless and allowed us to just relax and not have to worry about the little details like remembering confirmation numbers. We couldn't have had a better time and would recommend Shelby and Aspire Down Under to anyone looking for a personalized, stress free, memorable experience!

    View of Queenstown from the Gondola

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    2 years ago

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    Ask the Community - Aspire Down Under

    Review Highlights - Aspire Down Under

    My husband and I worked with Shelby and she helped us have the most amazing honeymoon to New Zealand and Tahiti.

    Mentioned in 19 reviews

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    OurBus

    OurBus

    2.5(413 reviews)
    0.7 miTheater District, Midtown West

    didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

    We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

    Photos
    OurBus - About to board the bus with a mobile boarding pass

    About to board the bus with a mobile boarding pass

    OurBus - Premium, modern coaches.

    Premium, modern coaches.

    OurBus

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    CIRE Travel

    CIRE Travel

    4.9(42 reviews)
    0.3 miMidtown East

    I had the immense privilege of working with Esther to plan my dream vacation to Thailand alongside…read moremy sister. Not only was Esther one of the most personable, understanding and patient people I've worked with, but her knowledge knows no bounds! Any/all questions will always be answered--no matter how silly they may seem--and Esther's attention to detail is astounding. There was even a situation halfway through our trip where we needed to pivot and leave one location earlier than expected and Esther was there for us, solving our problem almost immediately. She's a true lifesaver. I cannot thank her enough for helping make this trip come to fruition and crafting it to be a once in a lifetime experience! For all your leisure travel needs, CIRE is the ONLY way to go!

    I absolutely loved working with Melissa and Eric with Cire Travel! Our family of 16 wanted to…read moretravel to Boston and then "somewhere in Maine" and their recommendation of Kennebunkport for our Maine portion was fantastic! Very easy to work with and very communicative. Loved their recommendations and appreciated them letting me know which items to take off our list :). Make sure you ask them about the "The Black Book Kennebunkport" for all the hidden gems! Everything was thought of and planned without a hitch, even when we had flight delays or change of schedule. Thanks again for a busy but easy breezy family vacation!!!!

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    CIRE Travel
    CIRE Travel
    CIRE Travel

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    Luggage To Ship - #luggageshipping #buyfromusa #shippingluggage

    Luggage To Ship

    2.1(39 reviews)
    0.2 miMidtown East

    Embarrassing incompetence at the highest level. My package is over a month late and had been up and…read moredown England like a pinball. The staff literally couldn't care about your packages. I've had to contact fedex corporate and they haven't replied either. Nothing left but to seek legal channels.

    I shipped a bag to Spain. Was told it would take 4-5 days. The bag took more than 20 days to…read morearrive, by which time I'd left Spain. They then charged me to return the bag to the US. LuggageToShip subcontracts actually carriage to FedEx. When my bag was being held by FedEx, I had to be the one personally calling FedEx to track it down. FedEx, of course, was complaining because technically LuggageToShip is the shipper, so they don't want to talk to me, but LuggageToShip wouldn't lift a finger to help. Customer service is non-existent. They only offer email contact, which is not helpful when you're overseas trying to get your vacation back on track. When I returned to the States, it took over 2 months for the bag to be returned to me. So I was without my possessions for 3 months, and didn't have them when I needed them on my trip. In order to get my bag, I had to pay an additional $250 to ship it home. LuggageToShip "Customer Service" refused to provide any escalation contact. (Try looking them up on the web to find a business address, or corporate officers- it's all carefully hidden) LuggageToShip also refused to provide me the information needed to dispute the charges directly with FedEx. So basically, if you want to spend $500 to lose your stuff, LuggageToShip is the perfect company for you.

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    Luggage To Ship

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    Kayak

    Kayak

    1.3(23 reviews)
    0.5 miMidtown East

    Have used Kayak for hotel reservations for several years now but encountered and later avoided a…read moremajor disaster with the third party they're affiliated with, Amoma. As you'll notice if you poke around on the World Wide Web, the reviews (for Amoma) are primarily extremely negative since it's inception in 2014 (give or take). Using my situation as proof, the perception is the reality here. Without getting into too many details, they follow shady and abnormal business practices and more times than not, ultimately fail to secure or even guarantee your reservation. After booking, I followed up with the hotel several times over (right after, twenty four hours after and later forty eight hours later) and they never had anything for me. Because of the fact I was already leery, I cancelled and Amoma waived the cancellation fee entirely. That's great and all but it appears that they still haven't righted their ship so to speak because the issues they've been known for are still ongoing.

    I'm gonna try and bullet this: * over an hour wait at the…read moresecond pick up spot out of LAX * the pick up Office # is in the backside of a hotel that looks like it's been torn down - it's shabby ghetto looking n dirty - major glass wall between you and Customer Service - which I would not call friendly! * everything that you fill out online to fast track through, screw that because they make you steps through all of those steps n more, besides having a piece of paper that proves that you have insurance, which of course was already filled out online! * before I left the parking lot key fob low battery warning - guy came out with a Tupperware box in his hand, clicking a key... Making the car lights flash on and off - see key work! HA! * after this big run around being total time after first bus drop!!! An hour and a half delayed now - I'm finally on the road and notice that the car is only half full of gas! I called them, took a picture and sent it to them in a text - that guy was ok to deal with... * and here's the fun part - there was NO Fresh battery put into the key fob so one more time. I got a warning at 8:15 at night, in an unfamiliar town and not exactly knowing where you get a battery for a key fob - I made my way to O'Reillys and got there 5 mins before closing! They were kind enough to help me out and search a YouTube n figure out how to get to the battery * Was the car clean? I would call it a half assed job at best - windshield was a mess on the inside! Bird shit on the outside... * NOTE you have to have a special little pass to get out of the parking lot gate, which is around the backside and up and over and through the woods to... don't lose that little piece of paper!!! it's also your entry back in... BUT do they tell you that? NO! Thankfully, I have angels watching over me... I had kept mine! * I would not recommend this at all to anyone! It was an awful experience and their care meter is zero - * I got a call from one of them while I was at the airport on my way home, asking how my experience was - I told them about all that happened and that I'd like to get reimbursed for the $14 battery and some stress compensation for all the delays - the guy simply said we have no way to give you a reimbursement and hung up... This whole experience sucked!

    It's Easy - Had a hard time finding it.

    It's Easy

    2.7(43 reviews)
    0.5 miMidtown West

    Needed my passport renewed for some international travel coming up and ITS EASY PASSPORT - 100%…read morelives up to their name!! Filled out the form on from their app - printer everything our and mailed my passport to them for renewal on Sept 3rd. Got it back Sept 15th!! I can't believe how fast they were able to get it to me!! Fantastic customer service. If I had any issue or concern, I could pick up the phone and call them day or night and they always had an answer for me. CANNOT RECOMMEND THIS PLACE ENOUGH!! AAAAAA++++++++

    It's easy is not easy. Sudden international business trip, my passport expired after covid. I fully…read moreexpected to pay expedite fees and its easy continually set service charges and expectations they could not meet. They quoted me around $600 for a 6 day turn around. Sounds decent. About an hour after I gave them my credit card I got a call saying that no, they can't give me 6 day service BUT if I give them $300 more AND physically deliver the paperwork to NYC I'll get 3 day service. Ok, fine, by now I'm stuck. I take the paperwork down to the city and am told I'll get my passport shipped to me in 3 business days. Before I'm even back home (!!!) I get a call from its easy telling me it will take 6 business days and I need to pick the passport up in the city. Ok, so refund my 3 day fee and charge me for 6 day service. They can't do that. Long story short this is a scam, they know if you're calling them you're desperate and they upcharge and push out dates. I'm fully expecting a call tomorrow telling me there's another 2 week delay. I'll be in touch with the BBB, this scam should be illegal. Do not use its easy.

    Photos
    It's Easy - It is down this corridor. Around the corner from Top of the Rock gift shop

    It is down this corridor. Around the corner from Top of the Rock gift shop

    It's Easy

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    Aspire Down Under - travelservices - Updated May 2026

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