This company is a complete scam. We applied for a 10-year Saudi visa for Umrah and were charged $850 for a visa . We were clearly told that the processing time would be 7-10 business days. It has now been over one month and two weeks, and we still have not received the passport.
They do not answer phone calls at all. The only response we get is through text messages, where they keep repeating the same excuse: "the consulate is still processing the visa." No proof, no updates, no transparency.
We already purchased our flight tickets and hotel reservations based on their promises. Because of their negligence and dishonesty, we are now forced to consider filing a police report and applying for a new passport just to avoid losing our money on flights and hotels.
This company has caused us serious financial loss, stress, and hardship. Do NOT give them your passport or your money for a Saudi visa. Learn from our experience and stay away.
This is currently ongoing December 2025 read more